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January 13, 2020 at 09:28 in reply to: How can I allow two persons to concurrently connect to the same machine? #25209
Britgirl
KeymasterTwo users connecting at the same time to a remote computer counts as two connections. With the free version installed on the remote computer you and your friend will not be able to connect at the same time, only separately. The free version allows one connection, so if you want two connections or more to the remote computer being, try Enterprise Desktop.
How do I share my desktop with another user if I have the free version installed?
https://www.nomachine.com/AR10K00703Britgirl
KeymasterUpdate: the user has confirmed that the latest version (6.9.2) is working without any issues.
Britgirl
KeymasterThanks for letting us know. Just so other users can easily find how to change the default desktop when launching a NoMachine virtual desktop session, the correct article is:
How to run a virtual desktop environment on Linux different from the default one with NoMachine
https://www.nomachine.com/AR04K00667Britgirl
KeymasterIt’s not a question of missing documentation about multi-touch events, it’s that multi-touch events are not handled at all. As I wrote earlier, we first need to first evaluate how such events are received to be able to send them to the server in order to add support for multi-touch commands. Definitely something to explore further.
January 7, 2020 at 11:52 in reply to: Android app asks for credentials of a PC with no password #25119Britgirl
KeymasterWhen NoMachine prompts you to insert the username and password, you need to insert the credentials of the account of the Windows machine. Remote login to Windows with empty password is forbidden by Windows policies: https://www.nomachine.com/AR05L00802.
But it is possible to connect without using system password. There are two ways to achieve it.
1. Connect with using private key authentication (https://www.nomachine.com/AR02L00785).
2. Enable NoMachine database. To do it – edit server.cfg as an administrator (in the default it’s located in the %PROGRAMFILES(x86)%\NoMachine\etc directory).Uncomment and change the keys to following values:
EnableUserDB 1
EnablePassDB 1More details you can find here: https://www.nomachine.com/DT02O00125#10.1.
Britgirl
KeymasterYou should submit the logs from the client and server sides (assuming you have access to this machine). This could help us to understand why you can only get sporadic access.
In order to extract the logs, please see the following article: https://www.nomachine.com/DT10O00163#1.3
You can send them to forum[at]nomachine[dot]com making sure you reference the topic as the subject or within the body of your email.
Thanks!
Britgirl
KeymasterUsers should update to the latest version and report back if they continue to have issues.Edit – there is a patch available but this did not make the latest release (6.9.2). Users experiencing this issue should contact us.
Britgirl
KeymasterBritgirl
KeymasterSo, let’s call your two iMacs A and B. You can connect from B to A over the Internet without any issues, but when connecting from A to B, B is never available (i.e. you’ve never successfully connected)?
If that’s the case, it sounds like a WIFI or router issue on the side of the where your iMac ‘B’ is. You can look in the client side logs for this message “‘A connection timeout has occurred while trying to connect to ‘xxxxxxxxxxxxxx’ on port ‘4000’. The issue could either be caused by a networking problem, by a firewall or NAT blocking incoming traffic or by a wrong server address. Please verify your configuration and try again.’”
Please try the tips in the following article: https://www.nomachine.com/AR11L00827
Britgirl
KeymasterNot at the moment, but we can check how the client receives those events and how to use them on the remote OS in order to see whether adding support for it is possible. It’s certainly not a trivial thing 😉
Britgirl
KeymasterAre you connecting over LAN or over the internet?
Britgirl
KeymasterHi
NoMachine for the Enterprise range allows you to access your remote desktop over the Web.
You need to have installed either Enterprise Desktop or one of the other products in the Enteprise range on the computer you want to access. The free version doesn’t support browser-based connections.
Britgirl
KeymasterNoMachine tries to support also all of the most popular DE and we don’t prefer one over another 🙂
Installing on any of the lightweight desktops such as XFCE, LXDE or Mate is an out-of-the-box process. For guidelines on bandwidth usage etc, take a look at our article in the KB about benchmarks: https://www.nomachine.com/AR02P00966. In it we compare KDE vs Gnome classic and XFCE in some typical set-ups.
Britgirl
KeymasterPlease make sure you don’t have old sessions in the log file, it’s important you send us the logs of the attempted session which is affected. If they are still too big, you can try splitting them up.
Britgirl
KeymasterPlease submit the crash report if you have one. Instructions are here:
https://forums.nomachine.com/topic/error-is-108-connection-reset-by-peer#post-24472
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