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Britgirl
KeymasterWhat OS are you connecting from? What Linux distro, version and desktop environment are you connecting to? I understand you connect once and everything is ok. Then you disconnect and reconnect immediately afterwards and you see a white screen?
Logs from the Linux server you are connecting to would be useful in that case.
See here on how to locate them once you’ve reproduced the issue, https://www.nomachine.com/AR10K00697
Please send the logs to forum[at]nomachine[dot]com using the title of this forum’s thread as the mail’s subject.
Britgirl
KeymasterWhat do you mean by “distorted”. Can you submit a screenshot?
Britgirl
KeymasterSuch a feature is planned, however, it will require a different approach depending on the operating system. At the moment, I can’t say when it will be available.
Britgirl
KeymasterThe release of this FR will be moved to version 9 at least, and the FR will also be updated to show this.
Britgirl
KeymasterEither Dropbox or Google, we don’t mind.
Britgirl
KeymasterWe received the logs 🙂
Britgirl
KeymasterAdmin privileges cannot be removed the user ‘nx’ otherwise NoMachine won’t function correctly. We’ve updated the article to make this clear.
Britgirl
KeymasterThis question has been asked a couple of times in this forum and they point to the article in our knowledge base 🙂
Reserved names for NoMachine programs
https://www.nomachine.com/AR01N00871“the ‘nx’ and ‘NX’ names are reserved and cannot be used on the system for different purposes than NoMachine itself…..The nx account cannot be deleted from the system or the NoMachine server will be no longer operational.”
Britgirl
KeymasterUsing Nedit in custom session didn’t give us any weird scrolling, and you are the only user to report this to us to be honest.
Graywolf latched on to something that in his opinion needs much deeper investigation. To do that he simply needs the steps to reproduce in the Cadence program and a test case if possible. He did ask in his post of https://forums.nomachine.com/topic/still-get-sluggish-screen-draw-performance#post-28462 whether the video you submitted was of Cadence, because it’s not clear what this “SOS Window” is that you refer to).
If you write to us as I suggested earlier, the team can ask some questions about your environment to get started including how to reproduce what is visible in the video with an application that we have access to. Thanks!
August 31, 2020 at 08:23 in reply to: NoMachine freezes after several seconds up to a few minutes after connecting #29243Britgirl
KeymasterWe aren’t aware of freeze issues on Ubuntu. Can you send us the logs from the affected server? Please follow the instructions here: https://www.nomachine.com/DT10O00163#1.1
You can either attach them here or send them directly to forum[at]nomachine[dot]com making sure you put the title of your topic the subject of your email.
Thanks!
August 28, 2020 at 16:22 in reply to: Authentication failing when unlocking to change server preferences #29223Britgirl
KeymasterWe received the logs, thank you.
Britgirl
KeymasterThanks for the feedback. And keep nomachining 🙂
August 27, 2020 at 14:03 in reply to: Authentication failing when unlocking to change server preferences #29208Britgirl
KeymasterPlesae check your inbox for a debug version of nxexec.
August 27, 2020 at 11:44 in reply to: Release Notice: NoMachine 6.11.2 now available for download #29201Britgirl
KeymasterWe’re going to send you a client side package which includes a patch. We’d like you to install this client version and use it to connect as you normally do. Tell us the outcome when connecting.
Britgirl
KeymasterWe tested again with i3-gaps and everything is running fine. Please try with the free x84_64.tar.gz package and tell us if you still get the same behaviour.
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