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Hi, I assume you have the latest version downloaded from our website, which works for us by the way. Are you installing as a local user or domain user?
There is also a document which handles in detail the different methods of authentication. It’s in the Documents section of Support. Please consult section 3:
https://www.nomachine.com/DT10O00150
As for putty, you might find the official documentation useful, e.g, https://the.earth.li/~sgtatham/putty/0.73/htmldoc/Chapter8.html#pubkey-puttygen
Yes, if you have installed the evaluation version from our website, it is included. You can’t install the free version on top of another NoMachine product already installed, however, and vice-versa. To install one you have to remove the other.
Can you tell us the output of this from a terminal?
/usr/NX/bin/nxserver --versionthat way we can tell what you have installed.
Here is a list of the issues we have encountered so far con macOS 10.15 Catalina. Where possible workarounds are indicated.
That output doesn’t tell us what was wrong, and purging means that the logs we could have looked at are now lost, so we can’t investigate further. If it happens again, let us know.
The best way to obtain an older version is to contact us via the website. Backward compatibility is generally maintained between versions.
Customers who have subscriptions with us can put in a special request to receive a download link to the earlier version if they are not able to update the server, or if they are still using NoMachine login even with version 5 (or 4). They can then distribute it to their users privately. Perhaps your administrator has already been in touch with us? Either way, please reach out to us using this link: https://www.nomachine.com/contact-request.
Hi, please confirm what version of NoMachine you have installed on the connecting client and also what NoMachine product and version is on the server side. You mention 19.10, so I’m assuming the distro is Ubuntu. Thanks!
@hifi25nl @mantoshelis – ok 🙂
All those who are on this thread should now have received an email from us. Please check your email inboxes 🙂
Check this thread here: https://forums.nomachine.com/topic/support-for-catalina 🙂
Hi, thanks for reporting, we’ve opened a Trouble Report and provided the correct workaround which you can see here: https://www.nomachine.com/TR10Q09440.