Britgirl

Forum Replies Created

Viewing 15 posts - 3,466 through 3,480 (of 4,318 total)
  • Author
    Posts
  • in reply to: Runtime error during installation Windows 10 #11082
    Britgirl
    Keymaster

    @samikbaqchi we’ll need the installation logs. They are placed in the AppData folder under the user’s home, e.g.:

    C:\Users\USER_NAME\AppData\Local\Temp\Setup Log 2016-04-2…..

     

    Send them to forum[at]nomachine [dot] com

    in reply to: Cannot get H.264 encoding to work #11077
    Britgirl
    Keymaster

    If you are connecting to virtual Linux desktop sessions, configuration wise there should be nothing to do other than disabling X11 vector graphics mode (previously known as “lightweight” mode) on the server. For more info see here https://www.nomachine.com/AR02L00779. We will detect what’s in place on the server side and tell the client to do the appropriate decoding.

    On the client side if you have Win or Mac, then the system’s H.264 decoding will be used. If you’re using Linux, you’re going to need the FFMPEG libraries installed. See the article here for more details: https://www.nomachine.com/AR10K00696.

    To check what’s being used in your session, you can look in the C-*/session logs. There should be a line: Info: Using H.264 software encoder.

    You can also check when connected by going in to the menu CtrlAlt0 ->Display -> Display settings and seeing what appears at the bottom.

    If you followed the procedure correctly on the Workstation and client-side hosts, then you shouldn’t have any problem, but there are 2 possibilities when decoding doesn’t work: a) when session resolution is higher than 1920×1080 (we explicitly disabled higher resolutions due to problems with some of the old graphic cards), b) your Windows is in a virtual machine, so it lacks hardware capabilities.

    in reply to: Web client #11054
    Britgirl
    Keymaster

    Hi, at the moment remote access via the browser is available in Cloud Server, but we are evaluating whether to add this functionality also to our other products in the NoMachine for the Enterprise range.

    in reply to: Runtime error during installation Windows 10 #11034
    Britgirl
    Keymaster

    @Spart, thanks for sending in the logs. We can confirm that the bug reported in 5.1.9 is fixed in the latest version, so everyone please update their software to 5.1.2x.

    in reply to: Runtime error during installation Windows 10 #10984
    Britgirl
    Keymaster

    Yes. But I will send it again. Write to forum[at]nomachine[dot]com and we can also send it to you that way.

    in reply to: NoMachine Network (formerly Anywhere) #10953
    Britgirl
    Keymaster

    NoMachine Network will be available very soon.

    in reply to: Runtime error during installation Windows 10 #10950
    Britgirl
    Keymaster

    Just following up. Did you both check your inboxes?

    in reply to: Drop down lists #10897
    Britgirl
    Keymaster

    Can you confirm what you’ve installed on the server side? Which product from us and which version (i.e is it the latest 5.1.x?)

    Britgirl
    Keymaster

    Take a look at the posts suggested by Kroy.

    in reply to: CTRL DRAG is not working on Xcode 7.3 #10849
    Britgirl
    Keymaster

    Check your inbox, both of you. We have an RC ready.

    in reply to: Xcode Storyboard dragging is not working #10848
    Britgirl
    Keymaster

    Check your inbox for messages from us. We have a RC available.

    in reply to: Unable to configure router #10826
    Britgirl
    Keymaster

    We don’t have any plans to make changes to how UPnP in the near future is handled, but your suggestions are very much appreciated and we’ll certainly take them into consideration for our roadmap 🙂

    in reply to: Computer mutes itself whenever I exit #10811
    Britgirl
    Keymaster

    There is a Trouble Report for this bug in our KB: https://www.nomachine.com/TR04N06700

    Please use the ‘notify me’ tool to track the status of it.

    in reply to: Cloud Server Installation Error #10810
    Britgirl
    Keymaster

    From the excerpts you sent it seems that you some old files in the install directory. Uninstall, remove any traces of the installation directory completely and install again.

    in reply to: Display doesn't update with small changes #10807
    Britgirl
    Keymaster

    Reporting on behalf of the NNois:

    You says

    What do you mean  with ‘physical display session’? In your previous post you were saying that the option solved the problem when connecting to the Physical display.

    I have two types of nodes where i’m connecting, ones with no displays attached so NoMachine create one, the other (the majority) are one with a physical display attached where I need to connect.
    At first I thought the switch DisplayServerExtraOptions “-nodamage” soled the problem but I was connecting on a node where there was no physical display.
    The problem explained:
    As soon as I use the switch  “no damage” on nodes with a physical display, I’m not able to connect to it, with the error <No available sessions on this server>on the client. If I disable the option, that’s working
    In a next message, as I have time to help you to track this I’ll send you my logs files.
Viewing 15 posts - 3,466 through 3,480 (of 4,318 total)