Britgirl

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Viewing 15 posts - 3,466 through 3,480 (of 5,248 total)
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  • in reply to: Black screen connecting to physical display #23644
    Britgirl
    Keymaster

    we got the logs, thank you. We also investigated the notification bug and it is now fixed.

    in reply to: Black screen connecting to physical display #23631
    Britgirl
    Keymaster

    Hi, logs received.

     

    I didn’t get an email notification for your last post either, September 12

    Thanks for letting us know.

    in reply to: Suggestion for new instruction in Welcome Screens #23624
    Britgirl
    Keymaster

    Thanks for your suggestion. We’ll evaluate ways to improve the guidelines in the welcome screens.

    Britgirl
    Keymaster

    Can you tell us what the game is?

    in reply to: Black screen connecting to physical display #23607
    Britgirl
    Keymaster

    Not receiving email notifications for your replies yet (I only get emails for the ones I write myself). I’m positive that the tick box for “Notify me on follow-up replies via email” was ticked. Like in this reply I’m writing right now. The box is in front of my eyes, and it’s ticked.

    I’ll get this investigated. Send the logs to forum[at]nomachine[dot]com at your earliest convenience.

    in reply to: Black screen connecting to physical display #23600
    Britgirl
    Keymaster

    The logs you submitted did not include the nxserver –daemon parts, for whatever reason, and it is these that we need, so what you should do is restart the server and proceed with extracting a new set of logs as per  https://www.nomachine.com/DT10O00163. Thanks very much.

    “Notify me of follow-up replies via email”,

    The box wasn’t checked. Confirm that you are now receiving email notifications, please.

    in reply to: Mouse click and move in Logic Pro (High Sierra) #23592
    Britgirl
    Keymaster

    @noise please check your email inbox 😉

    in reply to: Black screen connecting to physical display #23587
    Britgirl
    Keymaster

    Hi, we received the logs, thank you. Unfortunately, we also need the logs from nxserver –daemon. So, it’s best to restart the nxserver, reproduce the problem again and resubmit logs. Thanks!

    in reply to: "Error is 104: Connection reset by peer." #23579
    Britgirl
    Keymaster

    Firstly check that the firewall is not interfering on the server side.

    Secondly, please send the logs via forum[at]nomachine[dot]com. They most likely didn’t attach because they were too big. We’ll need both client and server sides.

    in reply to: How to access the NoMachine server from FreeBSD? #23572
    Britgirl
    Keymaster

    Hi, it’s not a supported platform hence we don’t have a download on our website 🙂 It’s not been requested enough times to warrant adding it to our official list. Despite that we recently tried FreeBSD’s own Linux compatibility layer to see if we could run the player binaries for Linux but there were a number of problems in the UI which are not so easy to fix, and we are still trying to fix them.

    A solution to access your Linux server could be using the browser. Web-based access is available in the Enterprise products including the evaluation software.

    in reply to: Using NoMachine through VPN #23571
    Britgirl
    Keymaster

    re: UPnP – the setting it is usually out of my hands (e.g. hotels, public NAT, heck, even with the TorGuard VPN).

    In that case Network will solve this.

    Provided you have NoMachine installed on the host and on the connecting client you will be able to get access to the remote host over NoMachine Network. Who can connect depends on what you have installed on the computer you are remoting in to (the host). This is the case regardless of how you connect – using hostname/IP address or the Network service.

    The free version installed on the host accepts one connection at any time. A user can have NoMachine player (the client side) installed on as many devices as they want. However, if you try to connect from 2 or more at the same time to a host with the free version installed, it won’t be possible. Only one connection will be possible.

    Enterprise Desktop, on the other hand, will accept multiple simultaneous connections. If you have many devices which want connect to the same host at the same time, then Enterprise Desktop is what should be installed on the host.

    The free version will probably suffice. You can in any case compare the two here: https://www.nomachine.com/remote-access-for-everyone . There are additional functionalities in Enterprise Desktop which may be interesting for you 🙂

     

    in reply to: Desktop icon disappears on virtual desktop #23568
    Britgirl
    Keymaster

    Please follow the workaround in the Trouble Report currently open: https://www.nomachine.com/TR10N07312

    in reply to: Using NoMachine through VPN #23561
    Britgirl
    Keymaster

    Please consult this topic: https://forums.nomachine.com/topic/problems-connecting-to-one-remote-computer

    See the article “How to connect to NoMachine when the server is behind a NAT router or a firewall”: https://www.nomachine.com/AR11L00827

    VPN and DDNS setups shouldn’t cause issues. If you have enabled UPnP and your public IP is different to the one showing on whatismyip.com, then there is something blocking the connection between the router and Internet access. It could that you have a double NAT set-up.

    As I wrote in that other topic, the easiest option for you is to wait for NoMachine Network, coming soon, which will eliminate this problem altogether.  It will avoid having to know the remote computer’s public-facing IP address and eliminate the need to configure port-forwarding on the router sitting in front of the computer you want to access.

    The Feature Request is here: https://www.nomachine.com/FR07J02731

    in reply to: Can’t connect to my PC anymore #23492
    Britgirl
    Keymaster

    When you connected with NoMachine previously, and it was working, you may have been connecting on your home LAN network? You will need to enable UPnP or enable port-forwarding on your router.

    This topic will help you:
    https://forums.nomachine.com/topic/remote-access-to-my-home-machine

    in reply to: Web session initiation opens native player possible? #23445
    Britgirl
    Keymaster

    Web Companion was replaced with the Web Player functionality. Please see here: https://www.nomachine.com/AR08Q01038

Viewing 15 posts - 3,466 through 3,480 (of 5,248 total)