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Britgirl
KeymasterNoMachine can connect over any network to the remote PC provided you know its IP address, not just on LAN. With the release of NoMachine Network the need for knowing the IP address will be removed, giving users two ways to connect. Is this perhaps what you are referring to?
More info here: https://www.nomachine.com/FR07J02731
Britgirl
KeymasterThe user has confirmed the patch has fixed the issue.
Britgirl
KeymasterHi, thanks for letting us know. If you notice any unusual behaviour again, let us know and we’ll look into it 🙂
Britgirl
KeymasterA Trouble Report has been opened regarding this issue: https://www.nomachine.com/TR05Q09329
You can sign up to receive notification of when an official patch has been released on the website. Until then, we can send you a patched package. If you’d like to receive it, let us know.
Britgirl
KeymasterHello, it could possibly be your router. Some routers don’t automatically accept UPnP or NAT-PMP commands, so it’s necessary to configure it manually through its administrative interface. Please consult this article for trouble-shooting.
How to connect to NoMachine when the server is behind a NAT router or a firewall
https://www.nomachine.com/AR11L00827If that doesn’t help, we’ll need you to submit the logs from the server side, which you can then submit here or directly to forum[at]nomachine[dot]com. Logs can be found by following the instructions here: https://www.nomachine.com/DT10O00163
Britgirl
KeymasterHi, this is a currently know issue https://www.nomachine.com/TR05Q09329.
We can send you a patched package for further testing. If you’re interested, please write to us at forum[at]nomachine[dot]com and we’ll send you a link.
June 5, 2019 at 12:18 in reply to: Can only get display on client machine if a monitor is plugged into server #22568Britgirl
KeymasterHi, this is the same problem as discussed here: https://forums.nomachine.com/topic/black-screen-connecting-to-nx-6-7-6-on-linux
We can send you a patched package, please write to us at forum[at]nomachine[dot]com if you’d like to receive it for your distribution.
Britgirl
Keymaster/etc/NX/nxserver --restart
The problem is that — has to be enclosed with the ‘code’ tags which I have now corrected in both Mth and Nikolas’ posts 😉
Britgirl
Keymaster@pellisuk can you send system (
/var/log/syslog
) and NoMachine logs to forum[at]nomachine[dot]com? Please enable debug, restart nxserver (sudo /usr/NX/bin/nxserver –restart
) before you reproduce problem. Instructions about debug and collecting logs you can find here: https://www.nomachine.com/DT07M00098#1.
@dlp_1 can you send just the/var/log/syslog
content?We would also like to send a debug library with further instructions which would eventually help us with the investigation. Let us know if you’re interested.
Britgirl
KeymasterLogs would be useful for the problem connecting from Mac to Linux. We would need sets from both sides, so client logs from the Mac machine and server logs from the Windows PC. You can submit them here or send them to forum [at]nomachine[dot]com using the title of your topic.
Instructions on how to gather logs are available here: https://www.nomachine.com/AR10K00697.
Britgirl
KeymasterCan you try disabling your firewall and then try to connect?
If that makes no difference, we’ll need the full set of logs from both the connecting client and server side which you should extract after reproducing the error. Instructions for enabling and extracting the logs are available here: https://www.nomachine.com/DT10O00163. Please send them directly to forum[at]nomachine[dot]com making sure you include the title of the topic in the subject of your email. Thanks!
June 3, 2019 at 12:03 in reply to: Double boot Linux/Windows host – W10 to W10 works only in one direction #22535Britgirl
KeymasterHi, the logs from the server side would be useful. Please follow the instructions here: https://www.nomachine.com/DT10O00163
You can send them directly using the address forum[at]nomachine[dot]com making sure you include the title in the subject. Thanks.
Britgirl
KeymasterUser submitted updated information that version 6.7.6 fixed the issue.
Britgirl
KeymasterTo everyone following this topic, we are aware of issues on certain models of Chromebook (it is not limited to Pixelbooks as we previously thought) and we are continuing investigations. Until we are able to reproduce the same strange behaviour which will allow us to open a Trouble Report, this topic will be archived. Any updates will be posted on the forums.
Britgirl
KeymasterThis is the Trouble Report related to the issue reported here: https://www.nomachine.com/TR05Q09323. You can sign up to receive a notification when a fix has been officially released in an upcoming update. In the meantime, we will reach out to you individually with a hotfix.
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