Britgirl

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Viewing 15 posts - 3,556 through 3,570 (of 5,256 total)
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  • in reply to: Fn key on Mac gets stuck #22489
    Britgirl
    Keymaster

    Check your inbox ๐Ÿ™‚

    in reply to: Connection reset by peer? #22487
    Britgirl
    Keymaster

    Hi, thanks for the new set of logs.

    They show us that there is a sudden termination of nxnode upon connection, but unfortunately they don’t provide useful hints as to why that is happening. So, I need to ask you to send us some additional information.

    Please check for core files and then send us a backtrace (after having reproduced the problem again). To do that, follow the instructions here: https://www.nomachine.com/AR09L00810

    You can attach the files and send them to us directly as you did last time. Thanks for your collaboration ๐Ÿ™‚

    in reply to: Connection reset by peer? #22467
    Britgirl
    Keymaster

    Hi dlp_1,

    we received the logs but unfortunately you enabled them when some of the processes were already running. So I have to ask you to restart the nxserver reproduce and send logs again (restart can be achieved by executing /usr/NX/bin/nxserver –restart). Thanks!

    in reply to: MacOS Mojave – No sessions available #22464
    Britgirl
    Keymaster

    Nikolas, can you send us logs from the Linux host?

    Please follow the instructions here: https://www.nomachine.com/DT10O00163. You can send them directly to forum[at]nomachine[dot]com making sure to include the title of your topic in the subject. Thanks.

    in reply to: H.264 libraries incompatible with NX 6.2.4? #22463
    Britgirl
    Keymaster

    Update: from version 6.6.8 onwards, the most recent version of FFMPEG (4.1.3) is supported.

    in reply to: Two clients Windows/Linux at the same time #22457
    Britgirl
    Keymaster

    Hi, NoMachine gives you access to the physical display of the remote OS (physical or virtual machine). However, it is not a hypervisor, but you can install it on one since it works out-of-the-box with solutions such as VMware, Virtualbox etc etc. If you have a computer running, for example, 2 separate virtual machines, you could install the free version of the NoMachine on both of them. From the connecting client you would be able to connect to both as separate NoMachine sessions.

    Additionally, there is the Terminal Server range (Linux only) which lets you run multiple individual Linux desktops and or applications on the same host.

    in reply to: Connection reset by peer? #22402
    Britgirl
    Keymaster

    The logs didn’t reveal much. Can you tell us the server-side version of NoMachine you are connecting to?

    Also, do you see the desktop, even for a moment, before you get disconnected?

    Server-side logs with debug enabled are useful. Please follow the instructions here in order to enable them, making sure you reproduce the problem before gathering up the logs.

    https://www.nomachine.com/DT10O00163#1.1

    in reply to: Client crashes for large window #22360
    Britgirl
    Keymaster

    Just to let you know that our developers are still working on this.

    in reply to: Connection reset by peer? #22354
    Britgirl
    Keymaster

    Hello, what NoMachine product and version are you connecting to on the server side?

    Any logs can be sent to forum[at]nomachine[dot]com making sure you reference the title of your topic in the subject.

    in reply to: NoMachine client in Ubuntu 19? #22342
    Britgirl
    Keymaster

    It could be related to this:
    Cannot connect to Ubuntu physical desktop when Wayland is enabled
    https://www.nomachine.com/TR04Q09228

    Try the workaround and let us know.

     

    The download pages report it is built to for Ubuntuโ€™s up to 18. Is a build for 19 available

    Please consult the article:

    Which operating systems are supported?
    https://www.nomachine.com/AR07H00568

    which explains in brief what our policies are for adding new releases of supported OSes, distributions and versions.

    in reply to: Icon missing in system tray #22335
    Britgirl
    Keymaster

    Are you able to share the logs with us?

    Detailed instructions on how to collect logs are described in following article:

    How to gather debug logs for support requests
    https://www.nomachine.com/DT10O00163

    Send logs to forum[at]nomachine[dot]com making sure to use the topicโ€™s title in the subject.

    in reply to: Terminal Server Console Error #22280
    Britgirl
    Keymaster

    Hi ๐Ÿ™‚

    thanks for letting us know.

    Having a desktop environment already installed is necessary, also when installing on headless machines. Most common Linux desktop environments are Unity 3D, GNOME 3, KDE’s Plasma desktop and lightweight ones such as MATE desktop (a fork of GNOME 2), Xfce and LXDE.

    If you are new to Linux, you might find the following useful:

    https://www.nomachine.com/AR04K00667
    https://www.nomachine.com/AR06N00891

    in reply to: Fn key on Mac gets stuck #22279
    Britgirl
    Keymaster

    Hi Hellcats, I’ve send you the debug package to download with instructions. Check your inbox ๐Ÿ™‚

    Britgirl
    Keymaster

    I thought I had already provided some input on this, alas I obviously didn’t hit the submit button. As Kroy wrote, NoMachine doesn’t many any changes to Network drivers whatsoever, so it’s very unlikely that NoMachine is the cause. The fact that you tried to restore the OS to an earlier version and it didn’t work is an indication of another underlying issue.

    A good starting point could be to look at the MS website about the network connection issue: https://support.microsoft.com/en-ca/help/10741/windows-fix-network-connection-issues

    in reply to: No audio transfer macOS 10.14.4 #22245
    Britgirl
    Keymaster
Viewing 15 posts - 3,556 through 3,570 (of 5,256 total)