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It looks like a firewall problem. You need to open all ports which could be required by the WebRTC connection. So open traffic for all ports for your specific IP from which you are connecting.
To configure it please edit Security Group rules in the AWS configuration (see section “Configuring the security group” in https://www.nomachine.com/accessing-your-remote-linux-desktop-on-amazon-elastic-compute-cloud-via-NoMachine).
The logs didn’t attach, most likely because they were too big. Please send them to forum_at_nomachine_com making sure to reference your topic. Thanks!
Yes, please make reference to your topic either in the subject or body, so we know who they are from. Thanks!
Please check if an X process is running. You can do that by executing
ps -ef | grep X.Send us /var/log/Xorg.0.log if present.
Send us the server side logs (possibly with debug level enabled). To do that you need to follow the instructions here: https://www.nomachine.com/DT10O00163
You can submit all your attachments to forum[at]nomachine[dot]com.
We’re still unable to reproduce the problem. If we send you a debug library with further instructions, would you be able to resubmit some new logs? This would allow us to get more debug information.
The VM has a NVIDIA GM200GL Quadro set as PCI Passthrough.
Will i need to enable H.264?
if the card is properly visible to the guest system in the VM, nvenc should at least try to initialize, and will then be visible to NoMachine automatically.
I assume i then need NoMachine_6.4.6_5 for my Win10 PC to access the Linux VM?
As I mentioned earlier, you can either install NoMachine, the free package NoMachine or Enterprise Client on the connecting client.
Hi Dave, please follow these instructions:
How to disable or uninstall NoMachine USB drivers on Windows
https://www.nomachine.com/AR12O00955Do you mean file transfer or copy and paste? They are two different things 🙂
Copy and paste works out of the box, both ways.
Files can also be copied using drag and drop. When using this method, they are dropped on to the ‘other desktop’.
For file transfer see here: https://www.nomachine.com/sharing-files-between-computers
If you want to access files by being able to browse disks from the ‘other computer’, please see: https://www.nomachine.com/accessing-files-on-local-or-remote-disk-drives
Hi Alex, can you check your email inbox? I’ve just sent you the verbose version for debugging with instructions. Thanks!
Hi, we are not able to reproduce this issue. We’d need to see the logs from the Windows computer if possible. Can you send them to forum[at]nomachine[dot]com. Instructions on how to find them are here: https://www.nomachine.com/AR10K00697
Hi, on your Linux VM it depends what you want from NoMachine 🙂 You can install either the free version or Enterprise Desktop (compare here: https://www.nomachine.com/remote-access-for-your-needs), either of these allow access to the physical display and support HW encoding.
To access the host where you’ve installed any of these mentioned above, you need to install either NoMachine, the free package, as it also includes what you need to be able to connect; or you can install Enterprise Client. More about this is here: https://www.nomachine.com/product&p=NoMachine%20Enterprise%20Client.
Further information about H.264 hardware encoding is available here: https://www.nomachine.com/AR10K00706
it would be nice if the iPhone can be used as an external trackpad.
Nice idea. Maybe we can open a Feature Request 😉
🙂 thanks for showing us your appreciation. Our developers added significant performance improvements for high bandwidth networks, specifically in the adaptive frame rate algorithms – you can see the list of implementations here: https://www.nomachine.com/SU10P00200.
The best thing to do would be to update to the latest version, 6.4.6. You are using a much earlier version which in theory is only available to customers with subscriptions from their customer area which makes me think you would be better opening a support ticket if you can.
If neither of those options are possible, send the logs directly to forum[at]nomachine[com].