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That output doesn’t tell us what was wrong, and purging means that the logs we could have looked at are now lost, so we can’t investigate further. If it happens again, let us know.
The best way to obtain an older version is to contact us via the website. Backward compatibility is generally maintained between versions.
Customers who have subscriptions with us can put in a special request to receive a download link to the earlier version if they are not able to update the server, or if they are still using NoMachine login even with version 5 (or 4). They can then distribute it to their users privately. Perhaps your administrator has already been in touch with us? Either way, please reach out to us using this link: https://www.nomachine.com/contact-request.
Hi, please confirm what version of NoMachine you have installed on the connecting client and also what NoMachine product and version is on the server side. You mention 19.10, so I’m assuming the distro is Ubuntu. Thanks!
@hifi25nl @mantoshelis – ok 🙂
All those who are on this thread should now have received an email from us. Please check your email inboxes 🙂
Check this thread here: https://forums.nomachine.com/topic/support-for-catalina 🙂
Hi, thanks for reporting, we’ve opened a Trouble Report and provided the correct workaround which you can see here: https://www.nomachine.com/TR10Q09440.
Hi, thanks for reporting, we’ve opened a Trouble Report and provided the correct workaround. To avoid further confusion and splitting of topics, please refer to https://forums.nomachine.com/topic/nx-wont-work-with-recent-kde-5-17. Thanks!
Please see:
https://www.nomachine.com/TR10Q09440
The correct workaround is:
– edit /usr/NX/etc/node.cfg, and change the following key:
DefaultDesktopCommand “/usr/bin/dbus-launch /usr/bin/startplasma-x11”
Some tips on setting the “right resolution” are available here: https://www.nomachine.com/AR02M00836 and here: https://www.nomachine.com/AR02M00835.
I’m not sure why you think that NoMachine doesn’t support a higher resolution. When connected to the physical desktop, the maximum resolution you can get is the maximum resolution supported by the remote graphics card on the system. If you need to work at higher resolution, you may consider to try NoMachine Workstation and run a virtual desktop session.