Britgirl

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Viewing 15 posts - 4,501 through 4,515 (of 4,839 total)
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  • in reply to: Error is 108 #4093
    Britgirl
    Keymaster

    You’re connecting to a 3.5.0 server. This version is now dealt with via the traditional support channels. If you contact us here https://www.nomachine.com/contact-request, our developers will be able to tell you whether it’s a known bug, and if there’s a workaround. Also, please tell us what Linux distribution you are using and its version.

     

    in reply to: Ooops could not start the display #4091
    Britgirl
    Keymaster

    Maybe you installed the wrong product. Did you install Workstation or the free NoMachine for Linux? They are different products. You mention that you were able to connect some time ago. Were you using the 3.x version? If so, what you need is the Workstation in version 4.

    in reply to: Graphics issues #4086
    Britgirl
    Keymaster

    Can you confirm that you are connecting to a host with NoMachine 4 installed? Earlier versions such as NX 3.5.0 are dealt with via the traditional support channels. In that case, you can either submit your issue here https://www.nomachine.com/report-issues, or via the contact request form by clicking Contact Us in the footer of the website.

     

    in reply to: Client goes black, input still working #4085
    Britgirl
    Keymaster

    Please collect log files as explained here: https://www.nomachine.com/AR07K00677.

    You can send them to issues[at]nomachine[dot]com.

    Thanks.

    p.s I will remove your other post because it is a duplicate.

    in reply to: Invalid MIT-MAGIC-COOKIE-1 ke #4061
    Britgirl
    Keymaster

    You mentioned you are trying to connect to a physical desktop. The logs show that you are reconnecting a custom session.
    So first of all, if you want to be sure you connect to the physical desktop, you should create a new connection (you can use the wizard to do this).

    As for the reason why the custom session is failing, please give us the output of the following commands executed in a terminal:

    1. echo $DISPLAY
    2. echo $XAUTHORITY
    3. ls -l $HOME/.Xauthority
    4. LD_LIBRARY_PATH=/usr/NX/lib /usr/NX/bin/nxauth -f $XAUTHORITY list $DISPLAY

    in reply to: Invalid MIT-MAGIC-COOKIE-1 ke #4051
    Britgirl
    Keymaster

    Can you submit the logs again? You can also send them to issues[at]nomachine[.]com. Thanks.

    in reply to: API for Cloud Server #4030
    Britgirl
    Keymaster

    Hi Tamas, right now there is no API to let you do that, but it is something we would like to offer in the future. I can’t say which version right now.

     

    in reply to: Server does not publish external IP #4021
    Britgirl
    Keymaster

    Hi, yes we got them and they are being analyzed 🙂

    in reply to: Error is 108 #3994
    Britgirl
    Keymaster

    Can you resubmit the logs to issues[at]nomachine[dot]com? If you are connecting to a version 4 server, we will need to check why you are not able to run a custom session (name of application by the way?) yet you can run a virtual desktop session.

    in reply to: Server does not publish external IP #3991
    Britgirl
    Keymaster

    Hi John, no it didn’t 😉 Bear with us a little longer…

    in reply to: Nxnode.bin process and CPU utilization #3976
    Britgirl
    Keymaster

    A 30% of CPU consumption when a session is running is normal. If you have high CPU usage when you are not running sessions, please enable debug and then reproduce problem. Send the var/log directory and .nx directory located in userhome of desktop’s owner. Thanks.

    in reply to: Confusing Button: My Desktops/All Desktops #3975
    Britgirl
    Keymaster

    Thanks for everyone’s suggestions and ideas. We’ll start evaluating what can be done.

    in reply to: Require permission to let remote users connect #3973
    Britgirl
    Keymaster

    Permission is not requested if the user that is connecting is the owner of the desktop session. Does this answer your question?

     

    in reply to: Cannot start display #3954
    Britgirl
    Keymaster

    The log files were both damaged. Please resubmit to issues[at]nomachine.com referencing the topic.

    Additionally, in your forum post, please provide more details about the version of the NoMachine products you are using (see list below). Thanks.

    in reply to: NX user not in user accounts list #3938
    Britgirl
    Keymaster

    I use this machine to remote to other machines

    If you only want to connect from this Windows machine and not also to it, it’s enough to install Enterprise Client for Windows.

    https://www.nomachine.com/download/download&id=16

Viewing 15 posts - 4,501 through 4,515 (of 4,839 total)