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Britgirl
KeymasterNext week 😉 Have you signed up to our mailing list? https://www.nomachine.com/mailing-lists
Britgirl
KeymasterWhat version of NoMachine are you using (both sides)? Can you send us the logs? https://www.nomachine.com/AR10K00697
Send to forum[at]nomachine[dot]com making sure you reference the topic. Thanks!
Britgirl
KeymasterWe got the logs. Thanks for letting us know. We’ll update this post soon.
Britgirl
KeymasterCan you confirm that this is using the latest version of NoMachine, both sides?
Britgirl
KeymasterHi, sorry that you were waiting, but I wanted to check on the state of development. A package is being tested as I write this. Watch this space for further news 😉
Britgirl
KeymasterHi, it would really help us if you were able to answer the questions that are, so far, unanswered by other users reporting the same problem. If you can provide the information requested at the following replies, we will be able to investigate 🙂
https://www.nomachine.com/forums/topic/completely-wrong-keyboard-mapping#post-6681
https://www.nomachine.com/forums/topic/completely-wrong-keyboard-mapping#post-6761
And also the output of of the “xinput” command on the server side. Don’t forget to confirm what OS and NoMachine version you have installed both sides. Thanks!
Britgirl
KeymasterCould be a bandwidth problem. Try lowering the quality https://www.nomachine.com/DT10K00060&dn=#5.6 by moving the slider to the left.
Have you tried transferring a file, for example through SCP (outside the session)? This would show you whether bandwidth is enough i.e during the transfer of a chunky file you will be able to see what bytes/second are being sent.
Britgirl
KeymasterYou need the Workstation: https://www.nomachine.com/product&p=NoMachine%20Workstation
Britgirl
KeymasterWe’ve not been able to reproduce this with the latest version of NoMachine and Tumbleweed. We’ll need the logs to see be able to say what’s happening and eventually fix any issues. https://www.nomachine.com/DT04M00076
Send them to forum[at]nomachine[dot]com
Britgirl
KeymasterPlease check whether your connection to Active Directory server is active when you experience this problem. Remember that NoMachine installations requires OS reboot on Windows. (you did reboot, didn’t you?)
Britgirl
KeymasterHi, the post is now closed so what I suggest you do is update to the latest version to see whether the black screen issue still occurs. If it does, I will open a new post. Thanks.
Britgirl
KeymasterWe’ll look into this and report back with our findings. Watch this space.
Britgirl
KeymasterIt’s not something other users have manifested a similar interest in. That said, we’ll happily evaluate how/when/if it can be done.
Britgirl
KeymasterThe latest release includes a fix for TR08M05855
Please update your software.
Britgirl
Keymasterhttps://www.nomachine.com/AR07K00677
Both sides (client and server). Submit to forum[at]nomachine[dot]com
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