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Britgirl
KeymasterThis issue seems to be the same as one already reported: https://www.nomachine.com/forums/topic/clean-install-service-doesnt-start-win-10
Newly created nxserver processes can’t load all necessary dependencies. This can be verified using Process Monitor.
Follow these instructions:
1. Download and install Process Monitor from this site:
https://technet.microsoft.com/pl-pl/sysinternals/processmonitor2. Shut down or kill all NoMachine processes.
3. Run Process Monitor as Administrator.
4. In Process Monitor Filter window:
– Expand ‘Column’ drop down list (default value is ‘Architecture’), change the value to ‘Command Line’.
– Expand ‘Relation’ drop down list (default value ‘is’), change the value to ‘contains’.
– Type ‘daemon’ in the ‘Value’ field.
– Set ‘Action’ field to ‘Include’.
This should create rule: ‘Command Line contains daemon than Include’.– Click on ‘Add’, ‘Apply’ and ‘Ok’.
5. In top bar of Process Monitor check ‘Show Registry Activity’, ‘Show File System Activity’, ‘Show Network Activity’,
‘Show Process and Thread Activity’ and ‘Show Profiling Events’ icons.6. Run ‘nxserver –startup’ from command line.
7. After 30 seconds click on ‘Save’ icon in Process Monitor top bar.
Save file using ‘Native Process Monitor Format’. Send us produced event file (to forum[at]nomachine[dot]comBritgirl
KeymasterThis was the TR in association to this topic. A patch was released in 5.1.22. https://www.nomachine.com/TR04N06711
Britgirl
KeymasterPlease update your software. The TR was fixed in 5.1.22.
Britgirl
KeymasterPlease update your software because the TR was fixed in 5.1.22.
Britgirl
KeymasterIf you have NoMachine (free) installed, open the GUI, click on Settings -> Server Preferences (bottom of GUI) -> Updates.
https://www.nomachine.com/DT11M00106#3.6.
If you have Enterprise Client installed, open the GUI, click on Settings -> Preferences -> Updates
Attachments:
Britgirl
KeymasterPerhaps there were some processes left for whatever reason. If the issue comes back, let us know.
Britgirl
KeymasterPlease have a look at this topic: https://www.nomachine.com/forums/topic/nomachine-blocks-virtualbox-usb
We have alerted Oracle to the problem. In meantime, you can uninstall the USB drivers without having to remove NoMachine. Please check the article here: https://www.nomachine.com/AR11K00756
Britgirl
KeymasterWe’re not sure. The reason is not what we originally thought, so we need to send you a new debug package. Check your inbox.
Britgirl
KeymasterThere are hundreds of potential error messages which cover client errors, server errors and system errors (networking, disk access etc). Rather than have a document dedicated entirely to error messages, we have the Knowledge Base and forums which can help with common messages that may appear. If you are encountering issues, please tell us what message is being shown and we will try to help.
Britgirl
KeymasterThis is a bug in Chrome, not NoMachine. We have seen that problem is the same when Chrome is used on the physical screen (so take away NoMachine from the scenario) with the new Flash plugin 11.2.202.616. It is not reproduced using Chrome with flash plugin version 11.2.202.548.
Britgirl
KeymasterPlease try again.
Britgirl
KeymasterThere is a Trouble Report for this bug. Please use the ‘notify me’ box to know when a fix has been released.
https://www.nomachine.com/TR04N06814Britgirl
Keymasterthis only happens when there is no X server running
The issue is specifically correlated to the fact that it’s headless. Please see the Trouble Report we opened: https://www.nomachine.com/TR04N06814 and sign up to the ‘notify me’ to know when a fix has been released.
Britgirl
KeymasterOk, thanks for letting us know.
Britgirl
KeymasterPlease send the logs that you got to forum[at]nomachine[dot]com.
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