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Provided that the server is indeed set up correctly (so in this case it’s Windows with a supported Nvenc-enabled driver installed) NoMachine’s use of HW acceleration for encoding works out of the box.
So we should assume that the problem is client side, with decoding. Looking at the screenshots it appears the resolution of the remote display is higher than 1920×1080.
Are you connecting from a Windows client? I ask because when connecting from Windows, NoMachine can support remote display resolutions up to 1920×1080 and not beyond.
More about this is available here: https://www.nomachine.com/AR09L00811
If you’re not connecting from Windows, then we need to investigate further.
If you’ve installed Workstation, then you should be seeing the screen that is in Step 3 (fig. 5) here: https://www.nomachine.com/creating-new-virtual-desktop-sessions.
We were not able to reproduce this problem. Could you enable logs on the affected servers, reproduce the problem and then send to us the whole /usr/NX/var/log directory to forum[at]nomachine[dot]com or attach them here (size is restricted). We’ll also need the client logs.
Instructions about debug and collecting logs you can find here: https://www.nomachine.com/DT04M00076.See the tutorial here: https://www.nomachine.com/creating-new-virtual-desktop-sessions.
Choose ‘Create a new custom session’ (fig. 6). Also check that you have the right package installed (https://www.nomachine.com/AR10K00724).
It’s a bug. We’ve opened a Trouble Report which you can find here: https://www.nomachine.com/TR05N06873
There’s also a workaround.
Hi, I haven’t forgotten 🙂 It’s actually been fixed and we’ll be sending you all a link to download the package.
Do you mean that before updating the NoMachine software on your client you could see the other computers on your LAN, and now you can’t? In theory, updating the client side shouldn’t affect autodetect of NoMachine servers running in the same LAN.
Have you accidentally changed something in the Player privacy settings? See this: https://www.nomachine.com/DT11M00106#2.5. If the ‘Don’t show other computers on the network’ is checked, you won’t see any available machines. Similarly, if other machines where NoMachine is installed have not checked ‘Advertize on the network’ box (https://www.nomachine.com/DT11M00106#3.1.), you won’t see them when you are on the LAN.
If you are not on your company’s LAN, your Player won’t be able to find the machines that are available. Is it possible that you have moved off the company’s network?
We’re not able to reproduce this. Can you send us those logs (forum[at]nomachine[dot]com)? We tried on 1 core with 1 GB RAM and everything was ok. This is the lowest parameters that can be set for this image, I think. What did you use? Also tell us the steps you executed to install Gnome.
We’ve not been able to reproduce this problem. We’ll keep trying to see if we can trigger it. In the meantime, can you send us the logs once you’ve reproduced the problem? Check the following article and send to forum[at]nomachine[dot]com, https://www.nomachine.com/DT04M00076.
Resolutions greater than 1929×1080 were disabled because on some cards we observed graphical artifacts. On the client side you are using Windows, so what you can do is install the FFMPEG libraries. The relevant article for how to set up the client with H.264 decoding libraries is here: https://www.nomachine.com/AR10K00696. Let us know how you get on.