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Hi Marsh,
Can you read this similar topic here: https://www.nomachine.com/forums/forums/topic/cannot-connect-to-server#post-858
If the tips don’t help, send us the information requested in our last post.
Britgirl
Hi Werner,
Thanks for letting us know 🙂
It would have been interesting to understand what happened, but I don’t think this had to do with the server. The CTRL+V you are talking about is handled by the application that is target of the clipboard operation, not by the NX server.
If the copy+paste operation worked by right clicking on the selection, it should have worked even using a keystroke. It is more likely that the problem was resolved by the application restart.
I will close this topic now. Just open a new one if you need to.
Hi sdepner,
This forum is for dealing with features and problems of version 4. This includes client and server and excludes compatibility problems with older versions, that are obviously managed by our support channel. I noticed you are using a client (3.4.0), which is 6 years old and for sure is not supported by version 4. What I suggest is that you first try to upgrade the client. If you experience the same problem with client 4 I’ll be glad to help you if you’ll open a new topic.
Thank you for submitting the logs. A Trouble Report has been inserted:
https://www.nomachine.com/TR11K04044
A fix will be available in one of the next updates.
We weren’t able to reproduce this particular behaviour. The logs might provide some useful information.
Hi, we have just published an article which will help you with this. Can you follow the instructions there and let us know how you get on?
An audio fix should be coming with the next update, so watch out for that.
But to make extra sure, are you able to show us output of these commands run in the session while audio is playing?
$ amixer -c 0 get PCM
$ amixer -c 1 get PCM
$ amixer -c 2 get PCM$ pactl list | grep -A3 “Source #”
Sounds similar to a bug we already fixed:
https://www.nomachine.com/TR11K04037
Can you update to the latest version? You should have 4.0.366 installed.
We passed a patch to another user with the same issue and it fixed the problem. It will be made available with the next release, so make sure you keep an eye on our software updates.
Hi, there is no correlation between audio not working and the colour of the monitor icon. The colour was changed to black because many found red too alarming.
We’ll follow up on your other topic about audio, so we don’t confuse threads.
No problem yazoor! I forgot to mention that you can use the following link to track the status of the TR: https://www.nomachine.com/TR11K04079
Hi,
We still need to know:
– NoMachine product and version on local and remote machine (free version, Workstation, etc).
– Whether the problem arises connecting to a physical or a virtual display.
– Remote and local Windows/Mac/Linux version (Windows XP/7/8, OS X 10.x, Ubuntu xyz, Mint x.y, etc.).
– If on Linux, desktop version (GNOME. KDE, whatever) on client and on server.Thanks.
Hi ruben0909,
Previously with version 3.5 you could connect via the web through web access. Is this possible in version 4?
Yes it is still possible 🙂
You can also use Web Companion to connect to a server 4 with a client 3.
Furthermore, Portal Server (product of the new version 4) offers a javascript client meaning nothing needs to be installed on the client side at all. Users simply connect via any browser.
Check out the products here: https://www.nomachine.com/download-enterprise
Thanks for reporting this. We’ve reproduced and opened a Trouble Report.
Until we fix it you can disable the USB service by following the instructions available here:
The new free NoMachine can be used as a client to get access to your NoMachine NX server. You can just disable server access if you wish to use it as a client software only (see the tutorial here to do that: https://www.nomachine.com/how-to-disable-access-to-the-local-desktop).
Version 3 is a 10+ year-old product and old products are replaced everyday. For every old product replaced there are those that had learned to live with it and want to “hang on to it”. So I am interested in knowing if there is anything special that makes you prefer client 3. I think most of the problems are due to communication problems. These communication problems are somehow normal when you have to deal with a large user base and with a completely new market space at the same time (Windows and Mac users). For example, people that used client 3 are confused by the fact the new free version is also a server. These people may have overlooked the fact they can install the free Enterprise client. This is a standalone client as it was the old client 3.