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April 23, 2015 at 12:37 in reply to: Mouse pointer no longer switching to a "finger" pointer over a button #7004
Britgirl
KeymasterCan you open a new topic stating all the details of the issue, the browser type and version and steps to reproduce? I take it you are using 4.5 on both client and server sides. Make sure you state this in your new topic. I will be closing this thread, so we can start afresh. We will need the answers to these questions:
The NoMachine products and versions in use on client and server.
Operating system and desktop environment in use on client and server.
If server is Linux: are you connecting to a physical or a virtual display?
Can you provide specific instructions to reproduce the issue?
Britgirl
KeymasterCan you send the logs to forum[at]nomachine[dot]com?
Britgirl
KeymasterHi,
that error can come up when there has been a misspelling in the IP address. For example, 10.0.0.1;111 instead of 10.0.0.1:111. Are you able to check in the client logs, so that we know for sure what IP you inserted?
Britgirl
Keymaster@npn Graywolf was requesting that those users experiencing the issue from Windows to Mac contact him.
Would you try a development version that could help with this issue? Please contact us by mail: forum (at) nomachine (dot) com
Now that 4.5 is out I suggest you submit a brand new topic if you have further issues so that we don’t get crossed information.
P.s you submitted another reply to this topic, but it is from Linux to Mac hence a different issue. I have moved it here:
https://www.nomachine.com/forums/topic/split-ctrl-key-in-macos
Britgirl
Keymaster@brandon.ess you might want to contact Igel (US) and Netvoyager (UK) https://www.nomachine.com/technologypartners
Britgirl
KeymasterBritgirl
KeymasterThe Feature Request is public here: https://www.nomachine.com/FR03M02907
Britgirl
KeymasterCan any of you contact us as graywolf suggested? forum@…
March 27, 2015 at 14:26 in reply to: NoMachine 4.4.12 black screen connecting from Win 8.1 to Mac OS X Yosemite #6751Britgirl
Keymaster@angelus1969, your issue should be dealt with separately (send us both client and server side logs)
Britgirl
KeymasterAngelo, you should send both sets.
Britgirl
KeymasterHi oar, we will send you a link to a test package. We would like to check whether it is being triggered by a patch that was introduced in the last version. Let us know in this thread what happens.
Britgirl
KeymasterI’ve had it raised 🙂 Low priority was inappropriate considering that under the bonnet it’s already done. Additionally, it should match its Kerberos FR counterpart which was inserted with high priority.
Britgirl
KeymasterThe logs will be looked at. If you have a Workstation, you should have received instructions in the email that is issued with your licenses attached. There is also an article linked from within the email. Please consult:
How to activate licenses for NoMachine 4
https://www.nomachine.com/AR09K00687Britgirl
KeymasterYes, there is plans to implement the same for smart card.
http://www.nomachine.com/FR03M02899
Kerberos support is already complete for the server side. GUI-wise there are some changes that need to be considered.
Britgirl
KeymasterHi Sergei, let’s use the forum to continue. Now that you replaced the file, reproduce the problem, and send us the logs M- in the directory %USERPROFILE%\.nx.
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