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Britgirl
KeymasterCan you provide some more information about your set-up? Which of our products are you looking at?
Britgirl
KeymasterHi, yes we got your email 🙂 and we’ve sent you the link to the package. Check your inbox!
Britgirl
Keymaster@vicntc, this is a different problem to the one your are experiencing. Please use https://www.nomachine.com/forums/topic/cannot-create-the-home-directory-for-the-nx-user as the correct thread. Thanks.
Britgirl
Keymaster@johng we need a further set of logs from you if that’s possible. We sent you an email, but perhaps you didn’t receive it, so we just resent it.
@vicntc, this is a different problem to the one your are experiencing. Please use https://www.nomachine.com/forums/topic/cannot-create-the-home-directory-for-the-nx-user as the correct thread. Thanks.Britgirl
KeymasterThe free version for Linux does not provide the virtual desktop functionality. The Workstation would most likely be suitable for your needs.
I have also edited article AR10K00702 to make it clearer.
Point 2)… The virtual desktop functionality is not available in the free NoMachine for Linux. Workstation supports virtual desktops.
Britgirl
KeymasterHi David, you need a product with the virtual desktop functionality which allows individual multiple Linux desktops to run on the same host. Each user can have their own personal ‘virtual’ Linux desktop according to how the Administrator has configured it. The virtual desktop functionality is available in all the Linux products with exception of Enterprise Desktop and the free package:
https://www.nomachine.com/feature_comparison
https://www.nomachine.com/terminal-server
Check out the following articles
Britgirl
KeymasterTo everyone, please check whether the workaround here has any effect: https://www.nomachine.com/TR04L04396
It could well be that the desktop is hanging. If the workaround doesn’t work, can you contact us for the next steps. We have a debug library available which we can send you along with instructions.
Britgirl
KeymasterHi, we have reproduced this, so there is now a Trouble Report https://www.nomachine.com/TR07L04486 open. The patch has already been found and if you are interested we can send you a test package for you to try. Please contact us via the Contact Us link below.
Britgirl
Keymaster@Michalwokcieszek can you explain? Were you having problems and they are now fixed, or are you still having issues with input from keyboard and mouse?
Britgirl
Keymaster@vkj, are you able to send us the logs so we can investigate further? It’s important to read the guidelines here on how to extract them:
https://www.nomachine.com/AR07K00677. It’s important to enable logs and reproduce the problem before zipping them up and sending them on.
Britgirl
KeymasterUnfortunately, the transition to the new version of X.org has now been moved to NoMachine 5, so there will be no change with regards to this bug on Evolution until then.
Britgirl
Keymaster@mo-seph, the logs were not complete 🙁 NoMachine services were stopped. We would need to see logs while the
issue is occurring. Are you able to resubmit?Britgirl
KeymasterHi, can you come and download again? There was a problem with the NoMachine for Windows free package. Thanks.
Britgirl
KeymasterHi, can you download and install again? There was a problem with the free NoMachine for Windows package.
Britgirl
KeymasterYes, you’re right. I’ve removed the label ‘solved’, but the thread remains closed because a TR is now open on it: https://www.nomachine.com/TR07L04481. You can use this to track the problem by signing up to know when it’s fixed.
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