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It could be the VPN blocking you. Tell your VPN administrator that you need to connect from your machine to port 4000 on the server (your Workstation).
Can you tell us what product you installed? Are you trying to start a session or start the server? When you lauch the application to start a connection, does it open? To check if the server is running, can you see the NoMachine Monitor icon (look for a !M) in the systems tray. For example, see Fig. 2 here: https://www.nomachine.com/how-to-disable-access-to-the-local-desktop.
Look at this post here: https://www.nomachine.com/forums/forums/topic/nxagent-is-listening-on-port-70017002#post-319
Hi ethanee, can you contact us via issues[at]nomachine.com? We’ve fixed this bug and have a webclient binary available for testing.
You need to open port 4000 TCP (or the port you decided to use for the NX service) on your firewall configuration. The ports are added automatically to the firewall configuration on Windows. Not so on Mac and Linux. This is going to change in the future.
Can you send us the logs? Follow the instructions here:
https://www.nomachine.com/AR07K00677
Either attach them here or submit them to issues[at]nomachine.com
@aellus download the latest 4.1. One of the fixes was specifically “Excessive X server CPU load on the client when connected to a server 3”.
The release announcement is here:https://www.nomachine.com/SU02L00100
Slackware is not supported but we will fix it. Check out the TR here: https://www.nomachine.com/TR02L04284
Can you provide details of OS client side and application and their respective versions? What application is it on the server side, OS and desktop environment and version? That way we can investigate.
Hi ramkiller1, we will still need logs. Follow the instructions here and send to issues[at]nomachine.com
It’s a bug and a TR has been opened.
Hi Zia,
Did you log in with the customer ID and password that was created for your, and download the AVC package?
Hi DarkNova, to better understand what the issue is, can you please send three screenshots, in PNG format, taken 1:1 of the display as rendered by NoMachine, TeamViewer and UltraVNC?
It would also be nice if you could send the screenshot while the display is in “Keep aspect ratio” and “Fit to window” mode, so that we can understand if it’s only a problem with the scaling algorithm.
Attach images to your reply or send to issues[at]nomachine.com.
Doc, check this article…