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The correct command to update RPM packages is:
rpm -U <package_name>
and in the case of DEB
dpkg -i <package_name>So using this command when upgrading to Terminal Server from NX Enterprise Server 3. Did you use either of these? We’ve checked to make sure, and if everything is working ok. If you did, we appreciate seeing the installation logs so we can see what happened and fix it. Just zip up the VAR logs and send them to us http://https//www.nomachine.com/AR07K00677
To fix the problem, you should copy the lic files to /usr/NX/etc/. If that doesn’t help, do a reinstall.
Can you try the latest release, NoMachine 4.1? If you are getting the same issue, we will then require the full set of logs.
https://www.nomachine.com/AR07K00677
Hi, can you try the recent 4.1 update?
Please check if this is due to some antivirus running on your machine. In particular try to shut down BitDefender or make an exception for the NoMachine client.
See here: http://forums.thesecretworld.com/showthread.php?t=48919&page=35
and here: http://forums.thesecretworld.com/showthread.php?t=77016
NoMachine Terminal Server v.4 = NX Enterprise Server 3.5.0. See this article here which explains what you need to use in version 4 based on what you were using in 3.x. https://www.nomachine.com/AR09K00689
Could you please submit your full set logs to issues[at]nomachine.com as they didn’t attach (perhaps they were too large)?
Hi, it’s not clear what the problem is. In version 4, the commands are exactly the same nxserver –list and so on. Are you getting errors? If so, can you tell us what they are?
Please try the advice here first: https://www.nomachine.com/forums/forums/topic/cannot-connect-to-server
If the modem doesn’t work in ‘bridge’ mode but you have NAT on both modem and router then yes, you will have to set forwarding on both.
Sorry, I didn’t point you to the link on our website: https://www.nomachine.com/AR07K00677. This explains how to get the full set of logs.
Are you using 4.0.370? A similar problem was fixed in this version. If you are using 4.0.370, then you will need to send us full logs:
https://www.nomachine.com/AR07K00677
and
https://www.nomachine.com/AR10K00697
Hi dalejn, can you provide more information about the “trouble connecting”? What NoMachine version and OS is it on the client side? Looks like the logs were too big, so please forward them to issues[at]nomachine.com referecing your topic.
Thanks
We’ll need the full logs, both sides. This excerpt doesn’t give us enough information. Try attaching them here, otherwise send to issues[at]nomachine.com and reference your topic in the subject.
Multi-factor not supported right now, but planned for one of the next releases. Check the features table to see what authentication mechanisms are currently supported https://www.nomachine.com/feature