fra81

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Viewing 15 posts - 586 through 600 (of 729 total)
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  • in reply to: NoMachine 5 can’t handle display DPI changes #8459
    fra81
    Moderator

    Hi TeutonJon,

    we reproduced this issue in our lab and opened a Trouble Report: https://www.nomachine.com/TR10M06072.

    Thank you for reporting!

    fra81
    Moderator

    Hi Lantizia,

    thank you for this report, we are going to check it in the same environment. The expected behaviour is that user input is blocked. This is certainly a bug, since the tens of Linux distributions we tested it on don’t have this problem.

    fra81
    Moderator

    Hi Hoijima,

    your problem is known and will be fixed in the next update. Here is the related Trouble Report: https://www.nomachine.com/TR08M05893. Please check the suggested workaround.

    in reply to: Screen rendering delay on browser with many controls #8340
    fra81
    Moderator

    Please provide more info on your environment:

    – NoMachine product and version on local and remote machine (free version, Workstation, etc).

    – Whether the problem arises connecting to a physical or a virtual display, or to a custom session.

    – Remote and local Windows/Mac/Linux version (Windows XP/7/8, OS X 10.x, Ubuntu xyz, Mint x.y, etc.).

    in reply to: How to measure slow-down #8324
    fra81
    Moderator

    Hi iceback,

    don’t forget that what you have in upload also matters. I would check the real bandwidth on both directions. Most important is the direction where graphical output flows.

    in reply to: Any update on NoMachine 5? #8323
    fra81
    Moderator

    Scaling the display to fit your window is already possible in version 4. Please open the menu panel and find the ‘Fit to window’ icon in the Display settings. That is also available in the quick action icons at the bottom of the menu panel.

    in reply to: "New desktop" button disabled #8296
    fra81
    Moderator

    Hi tangbotu,

    you can select “Resize remote screen” in the Display settings to make the remote display automatically resize to the resolution that fits better in your player window. Please note that the only available resolutions in physical desktop sessions are the ones supported by the remote configuration (i.e. the ones that you can select from the system settings of the remote desktop environment).

    in reply to: Cannot login to server on Debian #8187
    fra81
    Moderator

    Can you send us the server side logs after enabling the debug level, as explained in https://www.nomachine.com/DT04M00076? You can send them to forum[at]nomachine[dot]com.

    Additionally, please try to edit the connection in order to connect with SSH protocol (instead of default NX) and “System login” (Advanced tab).

    fra81
    Moderator

    Hi Mule52,

    supported resolutions don’t depend on the NoMachine software, but on what is supported on the remote system. In other words, the 2560×1440 screen resolution will be available in your NoMachine session only if such resolution is selectable in the system settings of your remote Mac.

    If that resolution is among the available ones on your Mac, then you may simply need to click on the “Resize remote screen” button (the one on the right of “Fit to window”). That will make the remote screen automatically resize to the resolution that will fit better in your local screen.

    in reply to: A question about using NoMachine to simulate external monitor #8154
    fra81
    Moderator

    Hi ilker,

    you may need to run a virtual session on your linux laptop, so that the physical desktop will not be affected by what you run remotely. Virtual sessions are supported by the NoMachine Workstation product. You can find the evaluation version here: https://www.nomachine.com/download-enterprise.

    Alternatively, you can try the instructions of this article: https://www.nomachine.com/AR10K00710. There is explained how to manually setup a virtual X server.

    in reply to: NX connection reset by peer if UDP is on #8058
    fra81
    Moderator

    Regarding the HTTP proxy, the typical usage in on the client side. For example, direct connections to the internet are not allowed at your workplace, so you need to configure a HTTP proxy for connecting from workplace to home.

    More in this article:

    https://www.nomachine.com/AR04E00457

    in reply to: NX connection reset by peer if UDP is on #8016
    fra81
    Moderator

    Hi yaris,

    I still think you are facing the same bug of the other post. This crash occurs when the UDP negotiation fails, whatever the reason that makes it fail. The correct behaviour would be to fallback to TCP silently.

    A fix to that TR will be released very soon in the next update.

    in reply to: UDP for multimedia with Windows firewall #7963
    fra81
    Moderator

    Hi cameron,

    here are two possible issues. The first one is about the failure in establishing a connection and it seems the same issue tracked here: https://www.nomachine.com/TR08M05855. The normal behaviour would be that the connection falls back to using TCP seamlessly.

    The second possible issue is about UDP being not functional with the firewall enabled, regardless the exception rule. We will do more tests in our labs with the same environment. Thanks for reporting!

    in reply to: Display artifacts scrolling #7939
    fra81
    Moderator

    Hi smartin,

    the problem was known and a fix will be released with the next update.

    Here you can track the issue:

    https://www.nomachine.com/TR08M05883

    in reply to: Connecting to Mac that is running VMWare Fusion #7672
    fra81
    Moderator

    Hi babbtong,

    we were not able to reproduce the described issue with the same platforms. Can you please tell us:

    1) Are you connecting to a headless Mac (no monitor plugged)? If yes, is it possible to try with a monitor attached?

    2) Is 3D acceleration enabled in VMWare Fusion? Can you try to tweak this setting?

    3) What is the version of VMWare Fusion?

    4) Does the whole VMWare screen refresh when you pass the mouse over it, or only the pixels under the mouse pointer?

Viewing 15 posts - 586 through 600 (of 729 total)