fra81

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Viewing 15 posts - 661 through 675 (of 711 total)
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  • in reply to: Firewall settings that worked for me on Fedora 20 #3896
    fra81
    Moderator

    Sorry for really long delay. I missed your reply.

    Surely the difference will be more noticeable in case of multimedia.

    in reply to: NX processes CPU usage #3831
    fra81
    Moderator

    Finally we managed to reproduce in our labs.

    A fix will be released very soon with the next update.

    Thanks for all the reports!

    in reply to: Frozen session #3801
    fra81
    Moderator

    Can the following TR apply to your case?

    https://www.nomachine.com/TR04L04396

     

    If not, please provide the following info.

    With frozen you mean that you see the remote screen when connecting but it won’t update? Or that it will update, for example when the clock changes, but input events are not working?

    What are your Linux and desktop environment versions?

    Logs can be useful. You can gather them as explained in https://www.nomachine.com/AR07K00677 and send to forum[at]nomachine[dot]com.

    in reply to: Nxnode.bin process OSX #3777
    fra81
    Moderator

    Does it occur even if there is no activity in the session (like, for example, a video running or animations)?

    What is your Mac OS X version and on what hardware?

    One option you could try is switching to the MJPEG display encoding, in Server preferences, Performance tab, accessible through the tray icon.

    in reply to: Cloud Server ESCAPE and middle mouse button #3764
    fra81
    Moderator

    About point 1, unfortunately that is not configurable, but you can use a alternative way to enable fullscreen mode, like pressing F11 or using the browser’s menu. In that case you can continue using the Escape key in the session.

    in reply to: NX processes CPU usage #3674
    fra81
    Moderator

    As for the CPU problem, unfortunately we are still unable to reproduce exactly the same on several machine in our labs, but we are checking a possible issue related to the audio system. Can you try to disable audio from the player GUI and check if it makes any difference?

     


    @tosigus
    : What do you mean with “When non NoMachine Tray Icon”? Have you changed the “Hide the NoMachine icon in system tray” option?

    The tray icon should be always visible while somebody connects or disconnects. Does the CPU have spikes while the icon is visible at connection and at disconnection?

    in reply to: NX processes CPU usage #3673
    fra81
    Moderator

    Error Message:

    /usr/NX/bin/nxnode.bin
    Crash
    nxnode.bin crashed with SIGSEGV in nxagentMirrorUpdateCursor()

    This problem has been fixed in the last release: 4.2.23.

     

    in reply to: Troubleshooting frequent reconnects #3630
    fra81
    Moderator

    Logging can be enabled for the server by enabling this key in the /usr/NX/etc/node.cfg and server.cfg files:

    SessionLogLevel 7

    However problems with network outage are more likely to be identified by looking in the .nx directories in the user’s home on client and server side (more info in https://www.nomachine.com/AR07K00677 on how retrieving logs). You may notice logs similar to “WARNING! No data received […] since […] ” or any other actual error. Log level cannot be changed there, but default should be enough.

    in reply to: Evolution closes suddenly on virtual desktop #3629
    fra81
    Moderator

    Work is in progress, but it is a major change and it will require quite a long period of testing, given the number of different Linux platforms.

    So I can’t say exactly. Should be in terms of weeks.

    in reply to: Problems on MacOSX if in an AD domain? #3628
    fra81
    Moderator

    Please send the whole ‘/Library/Application Support/NoMachine/var/log/’. That will be useful also for the first problem.

    in reply to: Mouse and Keyboard not working in NoMachine #3608
    fra81
    Moderator

    Are you attaching to the physical display of your home machine? Or are you creating a new virtual desktop?

    Please gather client and server side logs as explained here: https://www.nomachine.com/AR07K00677.

    Send to: forum[at]nomachine[dot]com.

    in reply to: Nxnode.bin memory usage #3586
    fra81
    Moderator

    Sorry for the delay, it looks like I missed your post.

    There is no option for decreasing memory usage and those are expected values. Consider anyway that the nxnode.bin process in the new version includes the functionalities of both nxnode and nxagent processes of the old version.

    in reply to: NX processes CPU usage #3585
    fra81
    Moderator

    Can you please provide more info:

    – What is the nx process with high CPU usage?
    – Does the CPU usage remain high when there are no visible updates in the session?
    – NoMachine product and version on local and remote machine (free version, Workstation, etc).
    – Whether the problem arises connecting to a physical or a virtual display.

    in reply to: X264 – kubuntu 14.04 #3463
    fra81
    Moderator

    Please try:

    ln -s /usr/lib/i386-linux-gnu/libavcodec.so.54 /usr/lib/i386-linux-gnu/libavcodec.so
    ln -s /usr/lib/i386-linux-gnu/libavutil.so.51 /usr/lib/i386-linux-gnu/libavutil.so

    in reply to: X264 – kubuntu 14.04 #3457
    fra81
    Moderator

    Are you using the free NoMachine version? If so, how did you enable x264 before the upgrade, did you buy the AVC packed or you had ffmpeg installed?

    Can you please copy the output of  the ‘locate libavcodec.so’ command?

Viewing 15 posts - 661 through 675 (of 711 total)