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Hello,
thank you for your topic.
At the moment, we don’t have a server for either Android or iOS devices, they can be only installed as clients on devices you want to connect from.
Hello,
I confirm we received the logs, and we are investigating the issue.
Thank you for your patience 🙂
Hello,
In order to investigate, we need the logs from server side.
More info on how to collect logs here in this article: https://kb.nomachine.com/AR10K00697
Can you please send them by email to forum[at]nomachine[dot]com, making sure to reference the topic as the subject of the email?
Dear negr78,
In order to investigate, we need the logs from server side, as we could not find them attached.
More info on how to collect logs here in this article: https://kb.nomachine.com/AR10K00697?s=%20how%20to%20collect%20logs
Can you please send them by email to forum[at]nomachine[dot]com, making sure to reference the topic as the subject of the email?
Hello Arno,
We still don’t have an official release date, but we are working on it and we will release very soon!
We ask you to be patient a little longer 🙂
Dear iv,
In order to investigate, we need the logs from server side.
More info on how to collect logs here in this article: https://kb.nomachine.com/AR10K00697?s=%20how%20to%20collect%20logs
Can you please send them by email to forum[at]nomachine[dot]com, making sure to reference the topic as the subject of the email?
Thanks!
Hi MastaG,
Thank you for the information you provided us with.
Our team will investigating the issue asap.
Please send logs as attachments to forum[at]nomachine[dot]com making sure to use the title of the topic as the subject of your email. Thanks!
Hi eric rouxel,
We have to inform you that V5 is no longer supported.
Please have a look at this article about the supported branch versions and product lifecycle : https://kb.nomachine.com/AR06P00985
Hi pjg,
The menu for file transfer is on the server, not on the client, so it has to be opened on the Windows machine.
You can find more information here: https://www.nomachine.com/sharing-files-between-computers
If this does not work for you, please provide us with more information and screenshots of the menu.
Hello HubertO,
It seems you already have opened a support ticket from your customer area. Our team will be happy to help.
Thank you.
Hi mihanentalpo,
Please have a look to this article about what to do when the layout of the virtual keyboard is not correct inside a session on Android devices : https://kb.nomachine.com/AR07S01138
Let us know if this helps 🙂