katpan

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 37 total)
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  • in reply to: What are the min Android phone specs for NoMachine? #45995
    katpan
    Participant

    Hello,

    Nokia 1 comes with Android Go Edition, which has strict requirements for the apps that are allowed to support it. These requirements include a small memory footprint, limited app size on-device, and more. However, we cannot meet some of these requirements due to various reasons. Unfortunately, we cannot distinguish unsupported devices and support only compatible ones. It’s an all-or-none approach, which means we either support all Android Go devices or none, regardless of their hardware specifications.

    in reply to: Can not save connections. Linux Mint XFCE #45994
    katpan
    Participant

    Hello,

    You can check if connection files are being created in Document/NoMachine. If not, make sure folder permissions are correct. If issues persist, send us client log directly via email to forum[at]nomachine[dot]com making sure to reference the title of the this topic (in the subject).

    How to collect the logs: https://kb.nomachine.com/DT07S00244

     

    in reply to: Android themed icon support #45984
    katpan
    Participant

    Hello,

    Thank you for your proposal. We will definitely consider it in the future. You are always welcome to send us your recommendations!

     

     

    in reply to: NX with real IP does not work after upgrading to 8.8.1 #45351
    katpan
    Participant

    Hi,

    We’re not sure what you mean with “real IP”, maybe you mean the “external IP” (but it would be more clear if you can provide an example). If that is the case, very likely the different behaviour of version 8 is because we disabled UPnP by default, so the external port is not mapped on the router. So you should enable it again in the ‘Server settings -> Ports’ panel.

    in reply to: No display found Wayland #45350
    katpan
    Participant

    Hi,

    the logs failed to attach. Please send them by email. You can gather both player and server side logs by following the instructions in https://kb.nomachine.com/DT07S00243. You can send the logs to forum[at]nomachine[dot]com.

    katpan
    Participant

    Hi,

    We are investigating, we will let you know soon.

    Thank you for your patience.

    in reply to: Connection timeout #45337
    katpan
    Participant

    Hi,

    Could you please send the logs via email? You can gather both player and server side logs by following the instructions in https://kb.nomachine.com/DT07S00243. You can send the logs to forum[at]nomachine[dot]com.

    katpan
    Participant

    Hello,

    Please enable debug, reproduce the problem and send us the logs.

    You can gather both player and server side logs by following the instructions in https://kb.nomachine.com/DT07S00243. You can send the logs to forum[at]nomachine[dot]com.

    in reply to: Connection impossible #45330
    katpan
    Participant

    Hello,

    Our official communication language is in English, please submit your future topics only in English.

    Please take a look at https://www.nomachine.com/getting-started-with-nomachine.

    It has two sections, the first for connections in the same network, the second for connections over the internet.

    If this doesn’t help, please open a contact request at https://www.nomachine.com/contact-request

    or write a new post in English with a detailed description of the problem and error (if any).

    in reply to: Black screen when logging into Ubuntu Arm #45320
    katpan
    Participant

    Hello,

    Could you please send the logs via email? You can gather both player and server side logs by following the instructions in https://kb.nomachine.com/DT07S00243. You can send the logs to forum[at]nomachine[dot]com.

    katpan
    Participant

    Hi,

    Access as guest desktop sharing user requires always the approval of the remote desktop owner.

    Someone should accept on the remote computer, the request of the guest.

    in reply to: NoMachine on ARM64 Windows #45304
    katpan
    Participant

    Hi,

    Thank you for submitting your topic.

    At the moment we don’t have in ¬†plan to make a server natively built for Windows ARM, but maybe in the future.

    Have a nice day ūüôā

    in reply to: How to make connection to old PC UBUNTU 16.04 #45279
    katpan
    Participant

    Hello,

    As far as we see it VPN could be the only solution at the moment.

    Please be patient as NoMachine Network (www.nomachine.com/network) will be the solution to this. We cannot give you an official release date yet, but it is very much on the roadmap and is nearing completion. It will be released in version 9.

    in reply to: Cannot create a new display #45277
    katpan
    Participant

    Hello,

    From journalctl:

    Aug 23 13:00:48 ip-10-102-91-113.blueorigin.com /usr/libexec/gdm-x-session[1723]: (EE) NVIDIA: Failed to initialize the NVIDIA kernel module. Please see the
    
    Aug 23 13:00:48 ip-10-102-91-113.blueorigin.com /usr/libexec/gdm-x-session[1723]: (EE) NVIDIA:     system's kernel log for additional error messages and
    
    Aug 23 13:00:48 ip-10-102-91-113.blueorigin.com /usr/libexec/gdm-x-session[1723]: (EE) NVIDIA:     consult the NVIDIA README for details.
    
    Aug 23 13:00:48 ip-10-102-91-113.blueorigin.com /usr/libexec/gdm-x-session[1723]: (EE) NVIDIA: Failed to initialize the NVIDIA kernel module. Please see the
    
    Aug 23 13:00:48 ip-10-102-91-113.blueorigin.com /usr/libexec/gdm-x-session[1723]: (EE) NVIDIA:     system's kernel log for additional error messages and
    
    Aug 23 13:00:48 ip-10-102-91-113.blueorigin.com /usr/libexec/gdm-x-session[1723]: (EE) NVIDIA:     consult the NVIDIA README for details.
    
    Aug 23 13:00:48 ip-10-102-91-113.blueorigin.com /usr/libexec/gdm-x-session[1723]: (EE) No devices detected.

    We are still investigating, but it looks like you have to compile or reinstall NVIDIA drivers as we see the advice <Consult the NVIDIA README for details>.`

    katpan
    Participant

    Hello,

    Thank you for sharing your information.

    Have a nice day.

Viewing 15 posts - 1 through 15 (of 37 total)