Tor

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Viewing 15 posts - 496 through 510 (of 620 total)
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  • in reply to: MultiMonitor usage outside of full screen? #8858
    Tor
    Participant

    Hi trinn.

    Currently NoMachine doesn’t allow to have a window for each monitor. Anyway don’t be discouraged! 🙂 We’ve in our plans some changes for a better support to multiple monitors in fullscreen mode, when both client and server have multiple displays. When this change will be implemented, extending it to work in windowed mode and have one window per monitor should be easy.

    in reply to: Floating window and file transfers? #8788
    Tor
    Participant

    Hi alex.

    The file transfer service cannot be used in a custom session. We’re discussing a way to correctly integrate seamless windows and file transfer, but I cannot offer a work around right now.

    As a further choice you may use the disk or USB sharing services, your application will see a directory/disk on the client just like if it was on the server and vice versa. Are you referring to these services when you talk about “attach a drive” feature? In such a case we can find a workaround for the Qt file dialog problem.
    By default we use ‘kdialog’ (on KDE) or ‘zenity’ because they’re better integrated with the system. Is it possible that none of them are installed on your host? What’s the Linux distribution where you need to browse the file system?

    in reply to: Switch monitor with keyboard shortcut? #8787
    Tor
    Participant

    My only recommendation is to have the key sequence be CTRL+N or ALT+N. I switch monitors all the time and pressing all three keys is a bit awkward.

    You can configure them by using the Shortcuts button in the Input settings dialog.

    in reply to: Switch monitor with keyboard shortcut? #8777
    Tor
    Participant

    Hi cacophony.
    We’re still digging into the information you’ve sent. In the meanwhile you may download NoMachine 5.0.47 introducing keyboard shortcuts to switch current monitor.

    in reply to: NoMachine 5.0.43 not working with OSX El Capitan #8773
    Tor
    Participant

    Hi dmingram66.
    I’d like to be sure you’ve the same problem reported by albe, could you please send Diagnostic Reports to forum[at]nomachine[dot]com? Thanks.

    in reply to: Second monitor display not responding to mouse clicks #8753
    Tor
    Participant

    Hi noetus.
    We’re testing different configurations to reproduce your issue, so far with no success.

    My workaround is to start NoMachine on the primary monitor, connect to server, set fullscreen to off, set display resize to off, move NoMachine to secondary monitor, set fullscreen to on, set display resize to on, and log in. However, though this usually works, it isn’t guaranteed to.

    Does the same problem occur if you keep fullscreen and display resize disabled?
    Could you send a screenshot of your ‘Screen Resolution’ dialog to see how your monitors are arranged?

    in reply to: Unable to unlock settings #8752
    Tor
    Participant

    Hi idux.
    Could you please help by retrieving some logs? This is the list of commands to execute:

    – Open Terminal
    tar -czf log.tar.gz .nx/M-*
    tar -czf system.tar.gz /var/log/system.log
    ls -l /Applications/NoMachine.app/Contents/Frameworks/bin > dir.log
    ps -ef | grep nx > ps.log

    Send all the highlighted files to forum[at]nomachine[dot]com.
    Thank you!

    in reply to: Unable to change server preferences #8745
    Tor
    Participant

    Hi norcalwingman.
    We’d like to examine logs of your authentication attempts. After it fails, please enter the directory $HOME/.nx and save all directories with prefix ‘M-‘ by using this command:

    tar -czf logs.tar.gz M-*

    Send the archive logs.tar.gz to forum[at]nomachine[dot]com.
    Thank you very much for your help.

    in reply to: NoMachine is not responding #8743
    Tor
    Participant

    Hey motto, this is just to tell you that we’re still checking the problem. I’ll let you know something as soon as possible.

    in reply to: NoMachine 5.0.43 not working with OSX El Capitan #8741
    Tor
    Participant

    Hi albe.

    Please check this, the workaround explained there should help you:

    A crash occurs when executing a call to network API on OS X 10.11 El Capitan
    https://www.nomachine.com/TR10M06094

    in reply to: Multi-monitor switching request #8621
    Tor
    Participant

    Hi Chris.
    For now we’ve implemented a shortcut Ctrl+Alt+N, where N is the ID of the monitor to select. We’ll release it in the next software update. As for the trackpad gesture, we’ll evaluate it for a future release.

    in reply to: NoMachine is not responding #8614
    Tor
    Participant

    Hi Motto.
    The problem you’re reproducing on version 5 may not be the same you had on version 4, we would need some logs to understand what is happening. Could you please retrieve them?
    Get server logs as explained in https://www.nomachine.com/DT04M00076#3, and client logs by clicking the button “Save logs/Enregistrer les journaux” in the error dialog. Compress all information and send them to forum[at]nomachine[dot]com. Thank you!

    in reply to: Switch monitor with keyboard shortcut? #8613
    Tor
    Participant

    Hi.

    Yes, using Ctrl+Alt+N to switch windows would be fantastic. When can I get this version? I assume I just need to update NoMachine on my client and can leave the server running the same version as before?

    We’ll release it with the next update, if you keep enabled the automatic software updates check NoMachine will alert you when a new version will be available.

    So in my case it’s expected that the process never goes away?

    There are cases where it is normal that the process runs in background, but what you’re describing is something different. We could not reproduce it so far, so I’d be grateful if you can help us to get some information from that hanging process.
    From logs you’ve submitted I’ve noticed that the client goes into a termination state, but there is something preventing it from closing completely.
    A way to know what’s happening consists in getting a stack of running threads. You can do it by using a Windows tool called Process Explorer:

    https://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

    Launch it as administrator (no need to install, it’s a standalone binary) then double click the hanging process in the list to open the properties window. Select the Threads tab then double click on each row, and copy the content in an e-mail (or take a screenshot if you prefer).

    in reply to: Display’s "Change Settings" preferences? #8607
    Tor
    Participant

    Wondering what would it happen if I disconnect the monitor from the PC. Would the Mac client force 1680×1050 on a non-existent monitor? Or would the PC just stick to the last used resolution? Mhhh… will give a try.

    When you detach the monitor you can select as output your graphic adapter, and both the OS and NoMachine would report more supported resolutions than those limited by the monitor capabilities. A reboot may be required.

    in reply to: NoMachine 5.0.43 not working with OSX El Capitan #8594
    Tor
    Participant

    Hi!
    We’ve recently found a problem on OS X 10.11, in order to verify if the issue is the same, can you please do this:

    – Open Terminal
    – Execute the command tar -czf logs.tar.gz ~/.nx/R-*
    – Execute the command tar -czf stacks.tar.gz ~/Library/Logs/DiagnosticReports/nx*
    – Execute the command open .

    In the Finder window you’ll find the files logs.tar.gz and stacks.tar.gz. Could you send them to forum[at]nomachine[dot]com?
    Thank you!

Viewing 15 posts - 496 through 510 (of 620 total)