Tor

[Tor]

Hi, sorry for the late response. The problem you described is not very clear, could you please give more information to reproduce it, and report the OS X and NoMachine versions? Thanks.

[Tor]

We’ve confirmed the problem, it occurs on iOS 9+. More details here:

Some shortcuts don’t work when using a wireless keyboard on iOS 9.x
https://www.nomachine.com/TR05N06859

[Tor]

Hi. We’re not aware of keyboard issues, we’ll run an investigation but it would be useful to know your keyboard model.
As for the Escape mapping, we should do it optional because someone may need the original key and because some keyboards allow to send the Escape through a Function button. We’ll evaluate it, thank you for sharing the idea. 🙂

[Tor]

Hi. Thank you for the report, we’ve documented the issue here:

The hotkey ‘Windows + L’ doesn’t lock the remote desktop
https://www.nomachine.com/TR05N06835

We still need to investigate deeper the problem to know how to solve it. The special sequence menu cannot be customized because its functionalities are bound to some specific routines executed on the server, so as temporary solution you may wish to try the workaround suggested in the Trouble Report description.

[Tor]

Hi.
You may try to enable the “Grab the keyboard input” option by checking the corresponding box in the Input menu: when this option is enabled all your keystrokes will go to the remote desktop when the NoMachine window has the focus, so you’ll be sure that Mission Control or Spotlight are running on the remote OS X.

[Tor]

Hi. Sorry for the delay, we were debugging and fixing the problem. Unluckily there are no ways to work around it, so if you want to receive the package containing the fix, contact us at forum[at]nomachine[dot]com.
You can subscribe the following trouble report to be notified when we’ll release it officially:

The client ignores the menu configuration requested by the server
https://www.nomachine.com/TR05N06818

[Tor]

Hi Mebbe.

Thank you for bringing this problem to our attention. We’ve verified that the Xperia Keyboard handles the ‘enter’ key in a slightly different way than other keyboards, this is the reason why it is not working. This trouble report documents the issue:

The ‘enter’ key doesn’t work on Sony Xperia Keyboard
https://www.nomachine.com/TR04N06804

The problem has been already solved and the official fix will be included in our next release. Meanwhile, you can subscribe to the Trouble Report to be notified when it’ll be closed.

[Tor]

Hi.
The remote display resolution can always be set, but the result changes depending from the session type: a virtual desktop will exactly match the resolution you’ve set, while a physical desktop will use the closer resolution among those available.
If you’re using a physical desktop session, the following thread proposes a solution to your problem:

https://www.nomachine.com/forums/topic/ubuntu-16-04-headless-resolution-stuck-1024×768

[Tor]

Hi.
The feature needs version 5.1.24 on client and server.

[Tor]

Hi.
You can enable the drag mode by using the double tap and hold gesture. This information was not added to the gestures tutorial, we’ll solve this glitch in the next release. We’re improving the pointer mode in many ways (e.g. centering the cursor, automatic viewport scrolling) so we’ll also evaluate your suggestions as possible further improvements.

As for the sidebar, we’re currently working on the possibility to drag&move the bar and you can expect to see it soon.

[Tor]

Hi.
The feature was implemented in version 4.3, it is accessible by changing the CFG file. You can find details here:

Scrolling Settings for Viewport Mode
https://www.nomachine.com/DT07M00094#5

[Tor]

Hi.

Removing those directories is the default behaviour of the client, unless you’ve checked the box “Don’t delete log files on exit” in Privacy settings.
Could you verify your preferences?

[Tor]

Hi fab.
Set the key in this way:

DisplayMonitorNotifications 0

If you already did it and it was just misspelled here, can you give me details about your server OS?

[Tor]

You can do it but you’ve to change the configuration manually. Locate the file node.cfg in the install directory, change the value of the key “DisplayMonitorNotifications” and restart the NoMachine server. The configuration file documents each key so it’ll be easy to understand how it works.

[Tor]

Hi.
Thank you for your proposal. As you know Apple didn’t add the support for bluetooth mouse in iOS, so we didn’t really evaluate it so far. Neverthless solutions like Citrix X1 or Swiftpoint GT are quite interesting, so I’ve added an internal investigation request to check both hardware solutions and evaluate if and how to integrate them in NoMachine. I cannot say at the moment which of them will be available or when, so be patient and keep proposing features! 🙂

[Author]

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