Forum Replies Created
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Britgirl
KeymasterHi, with the next update. Pixel 7 most likely requires an app that uses the more recent SDK. Please read our notice here:
https://forums.nomachine.com/topic/nomachine-for-android-and-ios-users-read-here#post-40608
Britgirl
KeymasterI’ve sent everyone who has contacted us regarding this thread the link, including those whose replies are not visible :-p If other users are reading this and are encountering the scrolling issue and would like to try the .dmg package which includes the fix, please contact us directly via the website (footer->Contact Us ->General Enquiries) and submit your request. We’ll send you the link š
October 31, 2022 at 16:02 in reply to: Session HW encoding stopped working after NoMachine server upgrade from 7 to 8 #41126Britgirl
KeymasterHi, here is an update.
Logs that were submitted showed that HW encoding was not in use with v8, but there were also logs for v7 and in those we also saw the HW encoding was not in use š
Nothing has changed between versions how HW vs SW encoding is handled. They only think we can think of is that the “Info” that is printed in the GUI about the codec was improved (i.e made clearer) in version 8, and so it’s possible that when you were using v7, you thought HW encoding was being used when in actual fact it wasn’t.
Given that we cannot reproduce the issue, the only way to check that you were using HW encoding in a v7 session is for you to send us fresh logs. We’ll then check them. So to receive earlier v7 packages can you drop us an email to forum[at]nomachine[com] specifying which package you want (deb, rpm or targz) so we can send you a download link? Thanks!
October 31, 2022 at 10:32 in reply to: What is the difference between Guest and Visitor Desktop Sharing? #41105Britgirl
KeymasterYes, well.. When entering the server in Guest mode, you don’t need an account, you are completely anonymous, except for the IP address, the network you come from. With Visitors mode, you log in to the Cloud Server with your system account, so the Cloud Server knows who you are and will also pass over this information, but without you having to make a new login on the target node. This is useful because, with Visitor logins, the user doesn’t need to have a system account on the node (and indeed they login to the node as a guest), but you actually consider the user as a user coming with a system login since the user actually logged in to the Cloud Server.
Britgirl
KeymasterHi, there was an image pasted in your topic which was removed. Is it possible for you to attach it in a follow up, or even send directly to forum[at]nomachine[dot]com and I will attach it to your original topic. Thanks!
Britgirl
KeymasterHi all,
thanks everyone for reaching out to us over the weekend. I have contacted all those who’ve posted to this thread now, so please check your inboxes. Happy nomachining š
Britgirl
KeymasterWe’ve sent an email to everyone in this thread, a couple of emails bounced so if you have not received anything, please contact us directly for a macOS package which includes the fix. Thanks!
October 28, 2022 at 16:28 in reply to: Resize a shell window causes session to terminate unexpectedly #41039Britgirl
KeymasterHi, thanks for taking the time to report this. Does the player window show an error or does the session window just close?
Are there any core files generated that you can share with us?
October 28, 2022 at 13:16 in reply to: Server activity, connection statistics and session history #41035Britgirl
KeymasterHi, glad to know you find the server activity helpful. That was the exact reason behind adding the ‘server activity’ feature: to allow admins to keep an eye on NoMachine connection numbers, users, average connections etc even what files are being transferred. Showing the history of connections is the next step in improvements we will be adding to the server admin GUI. Watch out for that in one of the upcoming releases.
October 28, 2022 at 12:51 in reply to: Waiting for the desktop user to authorize your connection #41029Britgirl
KeymasterYou should submit that screenshot to forum[at]nomachine[dot]com, the link was removed because it was unavailable. You say that you are using the latest version of NoMachine, which is version 8. I assumed you were referring to the server side. Please confirm what NoMachine product and version is installed on the server side. Thanks.
Britgirl
Keymastercan you connect to the remote Windows laptop with a traditional .nxs connection file?
Can you make this quick test even if the laptop is not showing in the Machines panel?Ā Start a traditional connection with ‘Add’Ā and inserting its local IP address.
Britgirl
KeymasterHi, please take a look at the article in our knowledge base:
Connecting with NX protocol to a NoMachine server on Linux in an Active Directory domain
https://kb.nomachine.com/AR12P01007Does it help?
I noticed others requesting similar question, but the suggestions there did not work for me
I’m not sure which topics you are referring to, perhaps this one https://forums.nomachine.com/topic/nx-linux-sssd-ad-issues-with-nfs4-kerberos-home-dir which is currently being investigated. At a glance yours looks to be different.
Britgirl
KeymasterThanks for the additional details. Whilst we investigate further, can you connect to the remote Windows laptop with a traditional .nxs connection file? We’ll come back to you if we need more information.
Britgirl
KeymasterPipewire support was added in 8 correct?
Initial support for Pipewire in physical desktop sessions will be added in the next MR which is going to be soon. I would wait until then and then check whether it solves your issue once you’ve updated.
October 26, 2022 at 14:30 in reply to: Waiting for the desktop user to authorize your connection #40992Britgirl
KeymasterIām getting the error mentioned in the subject when trying to connect with user mike, after john has disconnected from his session.
By default all desktop sharing connections must be explicitly accepted to proceed. On the remote computer users are connecting to, go to “Server settings -> Security -> User Acceptance -> Don’t require acceptance if the user logged in as a system user”. Make sure that box is checked. The default setting is to not require acceptance if the owner of the desktop logs in from remote, but not for other system users.
Please also see our Guide to the NoMachine Server User Interface. Scroll down to “Server security”:
https://kb.nomachine.com/DT07S00237#2.5
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