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This is not something we have encountered in our labs. Testing on the fly we can confirm that on Ubuntu 22.10, everything works out of the box with default manufacturer settings, so we have not idea what you could be doing wrong.
What you didn’t mention is what desktop environment you have on these hosts, what display server is it (Wayland or Xorg?) and the typical steps to reproduce this problem. For example, you say that it happens when the connection has been interrupted for some reason or another: what is the reason for the “interruption”?
What errors, if any, does NoMachine show when you try to reconnect after this interruption?
Logs of the server side would also be useful so we can check what is happening. Follow the instructions in the document here and then send them to forum[at]nomachine[dot]com
https://kb.nomachine.com/DT11R00182. Make sure you enable debug first, reproduce the problem and then extract the logs.
Thank you.
I’m not sure what you mean. Perhaps you could describe the steps you are taking?
Anyway, we reproduced the error reported by the author of this topic and you cant track it here:
What is your desktop environment? Wayland or Xorg?
Some tips for Wayland environments are here:
Notes for connections to Linux physical desktops running Wayland
https://kb.nomachine.com/AR02P00969Did you follow the instructions in the article I mentioned earlier (AR04S01122)? Specifically this section which explains how to enabled port-mapping:
2.2. Enabling the NoMachine UPnP/NAT-PMP automatic Port Forwarding via UI
By default the automatic port mapping on the router is disabled in NoMachine, also in the free version.To enable it, go on the remote computer and do the following.
Open the NoMachine interface -> Settings -> Server -> Ports and select the nxd service, then click on Configure, tick the option ‘Use UPnP to map the port on the gateway IP’
At the same time, I have run into a couple of strange problems. Connections I have deleted in the past reappear and they can’t be deleted. When I configure ports, I can’t seem to choose a different port number beside the default 20312.
Are you sure these are connection files? Could they be computers being advertised on your local network? The latter is represented with a “pipe”, the former by the !M icon (https://www.nomachine.com/finding-other-nomachine-computers-on-the-same-network). Send us a screenshot of your Machines roster.
Hi, please make sure you update to the latest version.
A Trouble Report was recently fixed which appears to be the problem you were encountering.
GPU Hardware encoding with NVENC doesn’t work with NoMachine Windows packages at 64bit
https://kb.nomachine.com/TR12T10722stephenh, NoMachine simulates the press of physical keys by sending the physical key codes. If you have the §± symbol on your keyboard, these are the symbols that it will be possible to input with NoMachine. How they are translated to specific symbols depends on the remote system.
Can you open a new topic about the issue you are encountering making sure to state the versions of NoMachine (client and server side) and the version of Red Hat as well, language set in desktop environment etc, and details about the Mac computer you are connecting from (OS version, keyboard type, language etc)
We weren’t able to reproduce this. Have you updated to the latest version?
Do you use dual screens? If so, what is the arrangement of the screens?
Did you test again and get the same result? We reproduced similar behaviour with LXDE, LXQT moonlight theme. What DE and theme are you using?
(changes appear to be disabled)
When changes are listed as disabled, you should click on that link and enter password to enable them.
This thread is now closed. Please open a new topic with new information if the issue is encountered again.
BriBri, in your server.cfg there were some changed parameters which were preventing NoMachine from working correctly (not only those which were incorrectly configured during the update), some which you changed. We are going to send it back to you, but corrected.
I will also include a freshly built package which you should download and install. Then replace the server.cfg file with the one attached to our email.
Let us know if this helps.
MasterOfus, we need the server logs, not just the player side logs.
So, on the server
$ sudo /etc/NX/nxserver --debug --enable allfrom a terminalon the player side
Settings – security – Don’t delete log files on exit.
Reproduce the problem.
Then on the server
$ sudo /etc/NX/nxserver --debug --collectZip up everything and send as attachments to forum[at]nomachine[dot]com.
Thanks!
You can unmute in the Connection Menu. https://kb.nomachine.com/DT09T00267#6 see fig 18.
Start a session, open the menu (Ctrl-Alt-0) and select Audio -> Change settings -> Uncheck the box ‘Mute audio on the server’.