Britgirl

[Britgirl]

This thread is now closed. Please open a new topic with new information if the issue is encountered again.

[Britgirl]

BriBri, in your server.cfg there were some changed parameters which were preventing NoMachine from working correctly (not only those which were incorrectly configured during the update), some which you changed. We are going to send it back to you, but corrected.

I will also include a freshly built package which you should download and install. Then replace the server.cfg file with the one attached to our email.

Let us know if this helps.

[Britgirl]

MasterOfus, we need the server logs, not just the player side logs.

So, on the server

$ sudo /etc/NX/nxserver --debug --enable all from a terminal

on the player side

Settings – security – Don’t delete log files on exit.

Reproduce the problem.

Then on the server $ sudo /etc/NX/nxserver --debug --collect

Zip up everything and send as attachments to forum[at]nomachine[dot]com.

Thanks!

[Britgirl]

You can unmute in the Connection Menu. https://kb.nomachine.com/DT09T00267#6 see fig 18.

Start a session, open the menu (Ctrl-Alt-0) and select Audio -> Change settings -> Uncheck the box ‘Mute audio on the server’.

[Britgirl]

Did you all update the latest 8.3 version we released last week? It includes some improvements to audio in general.

[Britgirl]

No, this is not currently possible.

[Britgirl]

We’ve found a possible issue during the update procedure. Can you send us your server.cfg file from the computer you’re connecting to, so that we can check it?

[Britgirl]

Just to add that, what we found in the nxdb file is that updating to v8 from v7 was not done cleanly. This will be fixed in the next maintenance release. Hence a workaround is to run the command suggested just above 🙂

[Britgirl]

Is the webcam integrated into your computer (so laptop for example) or is one that you can attach yourself? If it’s the latter, what make is it?

[Britgirl]

Hi, the image didn’t upload correctly for some reason. Can you send it to forum[at]nomachine[dot]com?

[Britgirl]

That’s good! 🙂

[Britgirl]

Clean out your cache and cookies and then try again.

[Britgirl]

Please consult the connection menu guide, Display section:

https://kb.nomachine.com/DT09T00267#5.1

Also the following tutorial might be of help:

https://www.nomachine.com/switching-the-view-between-multi-monitors-during-a-remote-desktop-session

[Britgirl]

We’re not able to reproduce this behaviour.

What applications are you using when you perform the copy and paste?

[Britgirl]

It looks similar to this Trouble Report we’ve already opened

Black screen when connecting to Wayland using two monitors
https://forums.nomachine.com/topic/one-of-two-monitors-is-black-and-mouse-pointer-is-uncalibrated

The workaround is to change the following key in node.cfg to:  WaylandModes drm,compositor,egl

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