Britgirl

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Viewing 15 posts - 2,071 through 2,085 (of 5,422 total)
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  • in reply to: Cluster product offering #41528
    Britgirl
    Keymaster

    Thanks for the feedback 🙂 These improvements that you see now in the Cloud Server cluster product is just the start. The work we are currently doing on the GUI will render the configuration of a two peer cluster fool-proof. This is planned for one of the releases coming up.

    in reply to: NoMachine 8.1.2 Windows 11 – High memory usage #41527
    Britgirl
    Keymaster

    Hi,
    please update to the latest 8.1.3 and tell us if you reproduce it. If you do, gather logs from both sides (during the session i.e reproduce the behaviour and then save the logs).

    For instructions check this document here and submit all attachments here (if they’re not too big) or send direct to forum[at]nomachine[dot]com using the title of this topic as the subject of your email. Thanks!

    https://kb.nomachine.com/DT07S00244

    in reply to: Cannot log via NX, but detect server via ssh #41526
    Britgirl
    Keymaster

    From the logs we can see you are connecting to external IP and port 4000.
    So you should open port 4000 or use UPnP. Please see the following article for more tips on how to do that:

    How to connect over the internet to NoMachine behind a NAT router
    https://kb.nomachine.com/AR04S01122

    If that’s not possible, you could try ssh tunnelling with one of the evaluation products, eg. Enterprise Desktop or Workstation. In that case, please check this article: https://kb.nomachine.com/AR10K00728

    Britgirl
    Keymaster

    This looks to be a protection mechanism by Windows? You could try working around it by changing the capture method in your server’s node.cfg file maybe?

    DisplayServerExtraOptions "-nodxgigrab"

    in reply to: Errors during installation on Windows 11 #41515
    Britgirl
    Keymaster

    Can you tell us how you downloaded the package and installed? i.e what browser did you use and how did you open the package? We’ve recently discovered an unusual behaviour in our packages when downloading via Firefox  that we are investigating that causes the above error.

    For the time-being, can you uninstall completely, re-download using a different browser, browse to the package using the Windows file explorer and install from there? Reboot again.

     

    in reply to: Feature request: Always show local cursor #41513
    Britgirl
    Keymaster

    No it doesn’t interfere with other DisplayServerExtraOptions enabled. For the extra options you can us DisplayServerExtraOptions "-option1 -option2 -option 3"

    in reply to: Feature request: Always show local cursor #41497
    Britgirl
    Keymaster
    Hi, thanks for your feedback. This has been discussed a couple of times on the forums already.
    When an object is dragged in the NoMachine session, the local cursor is locked to the remote cursor’s position, so that the dragged object will not lag behind the cursor. We understand that it can be preferable to not lock the cursor so we implemented an extra option which allows the display server to disable the automatic locking of the cursor.
    On the server, in the node.cfg set:

    DisplayServerExtraOptions “-nocursorlock”

    in reply to: iOS client black screen in landscape mode #41492
    Britgirl
    Keymaster

    Our developers are working hard to bring you the mobile update (ios and Android) as part of v8’s early maintenance releases moving forward. This is our priority now.

    in reply to: V8 for Mac does not include M1 Kernel Extension #41490
    Britgirl
    Keymaster

    We are working hard to get this fixed and as soon as possible. Please use the TR link that I posted in an earlier post to track the issue.

    in reply to: NoMachine on a Chromebook? #41467
    Britgirl
    Keymaster

    NoMachine packages installs out-of-the-box on Chromebook, just like on any other computer. You can get started by checking out tutorial here:

    https://www.nomachine.com/getting-started-with-nomachine

    Of course, you must first decide what to install on it. What OS is running on it?

    For Android it’s downloadable from the Play Store. There you will find the client-side package which you can install on your Chromebook and use it to connect any other NoMachine server. Note, however, that the Android version available in the Play Store currently has some issues on Chromebook (you can search our forums for more details about that), so we can provide you with a new package via a private link like we have done with other Chromebook users. When we release version 8, you will then be able to go back to the Play Store to get updates etc.

    If it’s running Linux you can download packages from the NoMachine website.

    And which package do you install? On our website you can choose between NoMachine Free Edition and Enterprise Client. The Free Edition contains both the player and server components i.e you can install this package on the remote computer you want to access and you can also install it on the computer you want to connect from since it includes the connection interface, what we call NoMachine Player. In the Play Store, as I already mentioned, you will find the Player app for Android.

    in reply to: A connection timeout has occurred #41460
    Britgirl
    Keymaster

    Are you connecting on LAN? Where is the NoMachine workstation and what is installed there?

    Are you connecting from outside the network i.e over the Internet?

    Which IP address are you using? It must be the public-facing IP address.

    Please take a look at this article https://www.nomachine.com/getting-started-with-nomachine, section: “Using NoMachine for remote access to a computer over the internet”, it shows where to find the external IP.

    Have you enabled port-mapping on your router?

    It might also be useful check this article:

    How to connect over the internet to NoMachine behind a NAT router
    https://kb.nomachine.com/AR04S01122

    in reply to: Mouse clicks not working after upgrading to Linux Mint 21 #41448
    Britgirl
    Keymaster

    We’ve not been able to reproduce this problem using the latest version of NoMachine installed on Linux Mint (default).

    Ideally we would need some logs and node.cfg and server.cfg from server side machine to understand what’s happening. Please follow the instructions here and then submit to forum[at]nomachine[dot]com making sure to use the title of the topic as the subject of your email.

    https://kb.nomachine.com/DT07S00244

    Thanks.

    in reply to: Windows 10 to Debian 11 is sluggish #41446
    Britgirl
    Keymaster

    I found the references to collecting logs and created them, then browsed through the results

    Send them in anyway, we’ll take a look. Send them to the forum[at]nomachine[dot]com email like before.

    Something I forgot to mention in my last follow up as a last attempt to see if it’s related to NoMachine software was to try disabling UDP from the connection sections. Go to Machines in your Player, right click the connection, click Edit and then Configuration -> Multimedia, make sure the box is NOT ticked. Do this before you gather any statistics and logs I requested earlier today.

    in reply to: M1 Mac to Win10 Shortcuts not working right #41435
    Britgirl
    Keymaster

    Presently NoMachine remaps the keyboard modifiers to emulate the remote desktop keyboard, but we understand that users may need their own arbitrary keyboard mapping. We are planning to implement a way to redefine modifier keys (for example, Control, Option, Command on macOS; Ctrl, Alt, Super on Linux and Ctrl, Alt, Win on Windows) for users via the UI.

    At the moment, we don’t have an ETA for this feature.

    in reply to: Audio not streaming from Kubuntu host to Windows client #41434
    Britgirl
    Keymaster

    We have no problems with audio using Kubuntu default settings and installing NM version 8.2.3 out-of-the-box. Pipewire became default audio server in Kubuntu 22.10 and NoMachine has support for Pipewire (physical deesktop session) starting with the latest software update (8.2.3). Have you updated to this?

    https://kb.nomachine.com/SU11T00239

Viewing 15 posts - 2,071 through 2,085 (of 5,422 total)