Britgirl

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Viewing 15 posts - 2,296 through 2,310 (of 5,139 total)
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  • in reply to: Two monitor problems #37963
    Britgirl
    Keymaster

    This is identical to https://forums.nomachine.com/topic/nomachine-multi-monitor-problems. Please refer to that topic from now on. Thanks.

    in reply to: Two monitor problems #37960
    Britgirl
    Keymaster

    Can you describe your set-up and the problem? What NoMachine products and versions do you have installed.

    Britgirl
    Keymaster

    Did you stop the display manager before executing ‘rmmod nvidia_drm nvidia_modeset nvidia’?

    Britgirl
    Keymaster

    Hi, I understand that scaling to 100% can be problematic for some (me included 😉 ) It’s just to see whether this stops the problem from occurring, which in our case scaling from 125% to 100% worked. If you tell us that the problem disappears when setting the scaling options to 100%, we’ll know it’s the same problem and we can then send you a patched package. Our team is already working on a fix.

    If it is the same problem, setting the display scaling to 100% should be done on the computer where the menu (e.g Open menu panel or Transfer file) is not showing or not showing properly. So this would be the server-side.

    Britgirl
    Keymaster

    Hi, we have managed to reproduce a similar problem and it was triggered by the OS’s display scaling to 125%. The workaround in our case was to switch back to 100%. Could you make sure that your Windows display is configured to scale at 100%?

    in reply to: No available desktops on this server – Ubuntu 20 LTS #37932
    Britgirl
    Keymaster

    Hi,
    thanks for updating your topic. I’m glad to know you fixed the issue. From what you described you have a headless Linux. We have an article in our knowledge base which provides guidelines for Connecting to Linux headless machines with NoMachine such as disabling the Xserver. You can find it here: https://knowledgebase.nomachine.com/AR03P00973. If NoMachine detects that the X server is already running, it doesn’t use its own virtual display and that is what triggers the “no available desktops” message.

    in reply to: Windows Enterprise Client 7.8.2 randomly closes #37929
    Britgirl
    Keymaster

    We have a fix for a similar problem included in the next maintenance release which has been scheduled for next week. Looking at the errors you pasted, it is possible that this could solve your problem with Cadence. I would wait to try that first.

    Britgirl
    Keymaster

    Hi,

    I wrongly assumed you had installed the free version on the remote host you are accessing hence the suggestion to install Workstation or another product from the Terminal Server range. You didn’t need to uninstall NoMachine Workstation and then install Terminal Server, so sorry for the confusion. They both support HW acceleration in NM virtual desktop sessions provided you enable VirtualGL on the server where you have installed Workstation/Terminal Server. We checked that the extension that you highlight as important is present in VirtualGL.

    Please verify that you do have VirtualGL installed and that is enabled. Prequisites are that the host machine is a physical computer and has a hardware-accelerated 3D video card, and that Xorg is up and running to use the 3D video card.

    You can follow the instructions here to enable VirtualGL:

    How to enable VirtualGL support on Linux in NoMachine v. 6.2 or later
    https://knowledgebase.nomachine.com/AR05P00982

    in reply to: File download explorer window has no text #37915
    Britgirl
    Keymaster

    We have reproduced this behaviour and opened a Trouble Report which you can monitor at this link:

    https://knowledgebase.nomachine.com/TR03T10493

    A temporary workaround is to install Zenity or Kdialog in order to browse the file system.

    in reply to: Website is down #37904
    Britgirl
    Keymaster

    The website is back online 🙂

    in reply to: Website is down #37903
    Britgirl
    Keymaster

    Our sysadmin are on it 😉

    If you need information, feel free to post a new topic on the forums. Or you can write directly to info[at]nomachine[at]com if you prefer (normally you would do this via the website on the Contact Us page, but given that it is not accessible…)

    in reply to: Website is down #37899
    Britgirl
    Keymaster

    Hi, Forums and the Knowledge Base are accessible. The store and main website are temporarily offline for maintenance. If I can be of help here, let me know 🙂

    in reply to: No available desktops on this server – Ubuntu 20 LTS #37897
    Britgirl
    Keymaster

    Hi, can you submit the image again as a separate attachment? or send it to forum[at]nomachine[dot]com and I will upload it to your original topic. Thanks!

    in reply to: Unable to boot Catalina (VM) after NoMachine install #37890
    Britgirl
    Keymaster

    We aren’t aware of any issues of installing NoMachine in a VM provided the VM is running on Mac hardware. Is this your case?

    macOS’s EULA doesn’t allow macOS to be installed in a VM that is not running on Mac hardware as far as I am aware. Due to these licensing restrictions it’s not possible for us to investigate installing NoMachine in VMs which are not running on Mac hardware.

    in reply to: Which credentials to use during update #37889
    Britgirl
    Keymaster

    After installing ‘zenity’ the update works as described. (your RPM does not mention it in its requires list)

    Zenity is not a requirement for installing NoMachine hence we don’t write that is required. If it’s present on the system we use it, if it’s not present NoMachine opens the dialog to enter the password.

Viewing 15 posts - 2,296 through 2,310 (of 5,139 total)