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December 14, 2021 at 11:52 in reply to: Connecting to same old remote Linux VM fails after moving to a new laptop #36661
Britgirl
KeymasterThese forums do not handle issues concerning the legacy version NX 3.5.0. If you update to the latest versions both client and server side and continue to have the problem, please submit a new topic with the details.
Britgirl
KeymasterHi, welcome 🙂
The instructions are the same for Raspberry Pi4 running (Broadcom BCM2711) Raspbian 10 (Buster), Ubuntu 20.04 (Focal Fossa). I have updated the article about RPi here: https://knowledgebase.nomachine.com/AR07N00896
The instructions for installing are the same as for Buster. We are not aware of any issues with Bullseye from our initial tests. Let us know how you get on 🙂
December 13, 2021 at 11:39 in reply to: How to remotely fix osx screen upside down issue after update to Monterey #36645Britgirl
KeymasterHi, please follow the instructions in this article:
How to solve blank/upside down screen on macOS after the update to Big Sur
https://knowledgebase.nomachine.com/AR09S01139Does it solve the problem?
December 13, 2021 at 10:47 in reply to: White then black screen when connecting to Mac 10.15 machine #36644Britgirl
KeymasterHi, we’ve received the link. We’ll be downloading them soon. Thank you!
Britgirl
KeymasterThanks for the additional info.
We’ve had another user in the forums report similar behaviour; we’ve not been able to reproduce it. See this topic here: https://forums.nomachine.com/topic/disabled-numlock-sync and we also have a Trouble Report open for an issue with numlock/capslock but it’s not quite the same as what you are experiencing.
so when you ask
” don’t really understand why you ask this, but OK maybe I could have Windows 11 instead of 10 if that could make any issues…”it’s because I didn’t know if you were connecting to a Windows or from a Windows machine. Also to know your exact set-up, this could be useful to know in any investigation we run. And to know if it could be the same as the topic I just mentioned above 😉
Have you tried restarting the server?
What we can do is send you a debug version and extract the logs. If you agree to do that, I can send you a package to download via email with further instructions.
December 10, 2021 at 17:15 in reply to: Connecting to same old remote Linux VM fails after moving to a new laptop #36626Britgirl
KeymasterWhat NoMachine version is on the server side?
December 10, 2021 at 17:12 in reply to: Cannot detect any display running + nxnode is Disabled #36625Britgirl
KeymasterWhat’s the desktop environment/window manager that you have installed there?
We would need to see the .nx directory from the user’s home on the server side. Please attach it here or send directly to forum[at]nomachine[com].
December 9, 2021 at 18:51 in reply to: White then black screen when connecting to Mac 10.15 machine #36616Britgirl
KeymasterIf you have a cloud service, put them there and then share the link private to us at forum[at]nomachine[dot]com if you don’t want to publish it here.
Britgirl
KeymasterPlease refer to https://forums.nomachine.com/topic/help-with-drag-and-drop which is the complete thread.
Britgirl
KeymasterSomething similar with other applications was reported here:
https://forums.macrumors.com/threads/how-to-check-if-rosetta-2-is-installed-solved.2287833/
Can you execute:
softwareupdate --install-rosetta --agree-to-license
Britgirl
KeymasterWhat OS and version are you connecting from? What OS and version are you connecting to?
What NoMachine products and versions are you using?Does this happen in every application you use within the session?
December 7, 2021 at 13:39 in reply to: Message “Cannot find the default environment. Please contact your system administrator” on latest Slackware #36589Britgirl
KeymasterThis will be useful for others, I’m sure. Thanks for posting.
Britgirl
KeymasterChecking the box “Save the password” saves it to the NoMachine connection file. I assume that is what the image showed. Can you resubmit your image? (try sending it to forum[at]nomachine[dot]com. And is the NoMachine session window still asking you to fill in the fields for username and password?
If you want to bypass the Windows own system login, that is something that you should be configuring in your Windows policies.
References:
Britgirl
KeymasterThe issue is being handled via the Support Center.
Britgirl
KeymasterWe got them, thank you!
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