Britgirl

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Viewing 15 posts - 2,356 through 2,370 (of 5,151 total)
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  • in reply to: Desktop not shared – Workstation #37647
    Britgirl
    Keymaster

    Logs show that you have an incomplete installation. There is no local node present, so there is no local session to share. I recommend a complete uninstall, remove traces and reinstall.

    # rm -rf /usr/NX /etc/NX /var/NX

    and remove the .nx folder from the home directory

    in reply to: Help with drag and drop #37644
    Britgirl
    Keymaster

    This is the link to the Trouble Report for this issue which we have also reproduced. You can monitor it to keep track of when a fix has been released.

    The drag operation to download a file from Ubuntu 20 doesn’t work
    https://knowledgebase.nomachine.com/TR02T10479

    in reply to: Can NoMachine autodetect servers on the LAN? #37643
    Britgirl
    Keymaster

    Yes, provided that each server is enabled to broadcast its IP details to other computers on the same network i.e it must have the “Advertize this computer on the network” box enabled.

    Please see the dedicated tutorial here for more information about this:
    https://www.nomachine.com/finding-other-nomachine-computers-on-the-same-network

    An additional tidbit, just so you know 🙂 Each Player can also be configured to NOT show other computers on the LAN if you want. Check out chapter 2.4 of the guide here: https://knowledgebase.nomachine.com/DT11R00177#2.4.

    in reply to: Conflict over port 20001 #37632
    Britgirl
    Keymaster

    Can you try rebooting the VM again and also restart nxserver? Please also send us your server.cfg file so we can check its configuration. You can send it direct to us at forum[at]nomachine[dot]com. Thanks!

    in reply to: Desktop not shared – Workstation #37622
    Britgirl
    Keymaster

    For the record, the affected Workstation host details:

    NAME="openSUSE Tumbleweed"
    # VERSION="20220213"
    ID="opensuse-tumbleweed"
    ID_LIKE="opensuse suse"
    VERSION_ID="20220213"
    PRETTY_NAME="openSUSE Tumbleweed"
    
    in reply to: Connection reset by peer loop immediately after login #37618
    Britgirl
    Keymaster

    Hi Jalberto,

    can you send those files that didn’t attach directly to forum[at]nomachine[dot]com? Please use the topic’s title as the subject of your email. At this point you should also send us the NoMachine logs from the computer you are connecting to. Please read the instructions here: https://knowledgebase.nomachine.com/DT11R00182

    Thanks!

    in reply to: Desktop not shared – Workstation #37608
    Britgirl
    Keymaster

    So something is not right. Tell me what Linux distribution you’ve installed Workstation on and what version of the distro.
    Then we’ll need to take a look at your debug logs:

    On the problematic host:

    nxserver --debug --enable all 
    nxserver --restart 
    nxserver --debug --collect
    nxserver --debug --disable all

    The log archive is named as: NoMachine-log-.zip (e.g. NoMachine-log-2018.09.27-11.44.01.zip) and stored in: /usr/NX/var/log/archives on Linux.

    Further reference: https://knowledgebase.nomachine.com/DT11R00182

    Send directly to forum[at]nomachine[dot]com using the topic’s title as the subject of your email. Thanks!

    in reply to: Desktop not shared – Workstation #37603
    Britgirl
    Keymaster

    Is the user an administrator or trusted user? You can check with --userlist. If not you can try adding them as I suggested earlier. Does this change anything?

    in reply to: Desktop not shared – Workstation #37598
    Britgirl
    Keymaster

    I realised I had written the wrong command and then edited my answer, but not before you saw my initial reply. Please tell me the output of sudo /etc/NX/nxserver --version

    in reply to: No available desktops after upgrading ESXi #37594
    Britgirl
    Keymaster

    what was the output of whereis "libpam.so.0"? It’s not clear if you still have version 14.2 or 15 of Slackware installed. Are you still not able to connect?

    in reply to: Desktop not shared – Workstation #37593
    Britgirl
    Keymaster

    By default, connections to the physical desktop are enabled but restricted to system administrators, NoMachine administrators and trusted users. To assign the ‘trusted’ flag to an existent user, execute:
    /etc/NX/nxserver --useredit USERNAME> --trusted physical. More information about this is in the Workstation Guide: https://knowledgebase.nomachine.com/DT11R00174, chapter 12.4.

    Just to make sure that it is the Workstation installed, please run the following in a terminal on the Linux host where you installed the package:

    sudo /etc/NX/nxserver --version

    and also --status which checks that the nxserver is running or not.

    in reply to: How to fully remove the evaluation licence? #37588
    Britgirl
    Keymaster

    Did you install the license key that you received via email into your Workstation installation? If so, which from the three options did you select in this article:

    How to activate licenses for NoMachine 7
    https://knowledgebase.nomachine.com/AR11R01100

    You can choose from three ways: 1) via the UI 2) commandline 3) manually

    P.S Workstation Subscription comes with technical assistance. If you need to ask further questions about your subscription or get assistance from the support team, proceed to nomachine.com/support and scroll down to Customer Center. Wse your customer ID and password to log in and go to Support Enquiries.

    in reply to: Which credentials to use during update #37572
    Britgirl
    Keymaster

    and the update should terminate in the following way (see attached)

    Attachments:
    in reply to: Which credentials to use during update #37567
    Britgirl
    Keymaster

    1. I don’t like the idea to provide admin credentials to a unknown application.

    NoMachine asks for credentials in order to execute operations (update in this case) which require admin privileges, the same ones that are required for when you install. These credentials are used ONLY for executing the authentication being requested by the system and there are not saved in any way, not even temporarily. You can also skip automatic updates and update with downloading the latest version directly in the terminal, but you would still need to pass the admin password in the terminal.

    2. I now did setup a VM (openSuse, KDE) for a test, entered credentials, and finally nothing happened

    Do you mean that after the dialog requesting admin credentials to allow the system to update, nothing else appears?

    3. so again the question: what should happen ?

    We integrate with the system to access its authentication layer and use its graphical interfaces, but sometimes a configuration or a distribution property could require to show the authentication dialog within the NoMachine software update window. In this example of what you should see we’re updating NoMachine on Ubuntu (see attached images). You’ll notice a different dialog asking for password, due to the system integration explained above. You could install ‘zenity’ and see the same sequence of dialogs.

    4. do you plan to provide signed RPMs in the future ?

    It’s not in our plans at this time.

    5. do you plan to provide YUM repos for RPM based distributions ?

    It’s not in our plans at this time.

    in reply to: Wayland with dual monitors – only one monitor displayed #37565
    Britgirl
    Keymaster

    If the patched package solves the problem and the connection problems you were experiencing are no longer there (I doubt these were caused by the package), then logs are no longer necessary.

    Regarding the screen blanking on Wayland,  D-Bus and PipeWire must be present and properly working on the system. You should follow the tips and instructions here:

    Notes for connections to Linux physical desktops running Wayland
    https://knowledgebase.nomachine.com/AR02P00969

     

Viewing 15 posts - 2,356 through 2,370 (of 5,151 total)