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Britgirl
KeymasterThanks for letting us know.
Britgirl
KeymasterThis looks similar to another topic which was submitted.
https://forums.nomachine.com/topic/fedora-33-kde-not-accepting-admin-passwordCan you send us the whole server-side folder $HOME/.nx ? Please zip up the file and send to forum[at]nomachine[dot]com using the title of your topic as the subject. Thanks!
Britgirl
KeymasterCan you send us the whole server-side folder $HOME/.nx ? Please zip up the file and send to forum[at]nomachine[dot]com using the title of your topic as the subject. Thanks!
Britgirl
KeymasterCan you send us the whole server-side folder $HOME/.nx ? Please zip up the file and send to forum[at]nomachine[dot]com using the title of your topic as the subject. Thanks!
Britgirl
KeymasterOk thanks for letting us know.
Britgirl
KeymasterWe’re not able to reproduce this.
Are you referring to disk sleep or display sleep? What’s the macOS version? Can you submit a screenshot of your system’s sleep settings? If you connect using the traditional player, what happens?
Edit: update to the latest version and let us know if it is still occurring.
February 4, 2021 at 15:40 in reply to: Copy-paste adds a null character at the end of a string #31750Britgirl
KeymasterThis was fixed in the release we published yesterday: please update to version 7.1.3.
Copy paste from Windows client ends up with a NUL character with PyCharm
https://www.nomachine.com/TR01S10008February 2, 2021 at 09:47 in reply to: How to get correct resolution when running NoMachine in a VM #31668Britgirl
KeymasterYou can change the remote resolution, but only among resolutions made available by the VGA adapter. Turning off the X server on the remote NoMachine server will let it create a virtual display whose resolutions are not limited in any way.
Alternatively, you can install Workstation for Linux on the VM.
Britgirl
KeymasterErm we do read the forums and most of us who respond on here are in fact developers who develop whilst not on the forums 😉
The issue you reported yesterday is a known one, and I was waiting for confirmation before posting the link to the Trouble Report. You can sign up to receive a notification of its fix if you wish using the ‘notify me’ box.
Incorrect mouse pointer offset when dragging the cursor in a macOS session
https://www.nomachine.com/TR01S10032This should be in the next maintenance scheduled for next week.
Britgirl
KeymasterCan you send us client-side logs of the affected session?
Instructions are here: https://www.nomachine.com/DT11R00181#2
You can send them to forum[at]nomachine[dot]com making sure you use the title of the topic as the subject of your email. Thanks!
Britgirl
KeymasterWhat Windows version and what macOS is it?
Britgirl
KeymasterUnfortunately, we don’t have enough request for this platform to warrant adding it to our supported platforms. Our technology became closed source back in 2013, before that the compression technology was open source. If you look on Google, you’ll find that multiple open source “nxserver” projects were initiated by others that were compatible with our earlier clients.
Britgirl
KeymasterCan you send us logs from the server side please. Please see the following article for guidance: https://www.nomachine.com/DT11R00181&dn=logs#1.4.
Please send as an attachment to forum[at]nomachine[dot]com making sure you use the title of the topic in the subject of your email. Thanks!
January 25, 2021 at 15:47 in reply to: Server capacity: reached for user, when user is logged on at physical desktop #31553Britgirl
KeymasterIt’s certainly not a limitation and I am not aware of any bug that would cause different behaviour.
The free version counts connections to the remote desktop. If the a user connects remotely to the desktop, this counts as one connection. If the same user then connects (same username) from another device, the connection is migrated to the second device. This is the expected behaviour.
Can you submit the full set of logs from the Windows server computer? You can extract them by following the instructions here:. https://www.nomachine.com/it/DT11R00182. Then send them by email to forum[at]nomachine[dot]com making sure to put the title of the topic as the subject. Thanks.
January 25, 2021 at 11:26 in reply to: Linux Mint NoMachine remote access from Internet not working #31549Britgirl
KeymasterSorry to hear that. It could be the router. I suggest you sign up to receive a notification of its implementation by following this link: https://www.nomachine.com/FR07J02731.
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