Forum Replies Created
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Britgirl
KeymasterHi, unfortunately this isn’t supported. iOS is a very restrictive system and as third-party developers we don’t have access to those types of functions.
Britgirl
KeymasterThanks for letting us know.
June 24, 2020 at 13:50 in reply to: Release Notice: NoMachine 6.11.2 now available for download #28263Britgirl
KeymasterCan you tell me what the distribution is and what desktop environment it is? What product is installed on the Linux host?
Have I understood correctly that updating the NoMachine Windows client to the latest 6.11, you cannot connect to a Linux NoMachine server also updated to 6.11?
Britgirl
KeymasterHi, this is indeed strange. You shouldn’t have to log in to the server locally in order for the connection to work.
Would you be willing to submit logs after having encountered the white screen issue? To do that, you’d need to enable debug, reproduce the problem and then submit them directly to forum[at]nomachine.com. That way we can investigate. Please follow these instructions. Thanks very much.
June 23, 2020 at 16:49 in reply to: Unresponsive white screen when connecting using VP8 encoding #28253Britgirl
KeymasterWould both of you be willing to submit logs after having encountered the white screen issue? To do that, you’d need to enable debug, reproduce the problem and then submit them directly to forum[at]nomachine.com. That way we can investigate. Please follow these instructions. Thanks very much.
Britgirl
KeymasterThere was a mistake in the formatting of the command. Apologies. Try this and let us know if it helps:
DefaultDesktopCommand "/etc/gdm/Xsession 'env DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/$(id -u)/bus gnome-session'"
The only other option is to wait for the fix.
Britgirl
KeymasterPlease provide the following:
– NoMachine product and version on local and remote machine (free version, Workstation, etc).
– Whether the problem arises connecting to a physical or a virtual display.
– Remote and local Windows/Mac/Linux version (Windows XP/7/8, OS X 10.x, Ubuntu xyz, Mint x.y, etc.).
– If on Linux, desktop version (GNOME. KDE, whatever) on client and on server.
and additionally what’s the source of the video (i.e which application)?
Britgirl
KeymasterThis is a known issue and we are currently working on a fix:
Cannot run NoMachine sessions on ARMv7 devices with kernel 5.4.42 or later
https://www.nomachine.com/TR06R09747Please sign up to receive a notification of the fix.
Britgirl
KeymasterCan you update to the latest version we released earlier this week? NoMachine 6.11.2. The following TR was fixed in that release which is probably what you were encountering.
Audio is not working when NoMachine v. 6.10.12 is installed on macOS Catalina
https://www.nomachine.com/TR05R09720June 19, 2020 at 08:24 in reply to: Unresponsive white screen when connecting using VP8 encoding #28206Britgirl
KeymasterHello, what desktop environment is it?
Britgirl
KeymasterIt depends what package you have installed on your Raspberry. Try the appropriate uninstall command from the Installation and Configuration Guide (Linux section).
Britgirl
KeymasterMick, we will send it to the email address associated with your forum account. Can you confirm what version you are using? 6.10 or 6.11?
Britgirl
KeymasterBoth https://www.nomachine.com/TR05R09712 and https://www.nomachine.com/TR12Q09486 are being worked on, but I cannot say whether they’ll both be released in production before September.
Britgirl
KeymasterIf you haven’t already done so, I’d update to the latest 6.11. There is a fix for this problem which was affecting Windows clients
Green screen when connecting by NoMachine client for Windows v. 6.10.12 to high resolution monitors
https://www.nomachine.com/TR05R09689Then let us know if you’re still having problems.
Britgirl
KeymasterIf you are using Enterprise Terminal Server with Terminal Server Nodes, you should contact support if you are a customer. They will be able to advise appropriately and take a proper look at your configuration, something which is outside the scope of these forums.
If you haven’t already done so, please also look at the load-balancing configuration suggestions in the ETS guide:
https://www.nomachine.com/DT06O00142#3.3. -
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