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Britgirl
KeymasterIf you’re a customer with a valid subscription you can find version 6 packages in your customer area and also make a request directly from there.
If you don’t have a subscription, contact the team via the website and make a request for version 6.
January 25, 2021 at 10:19 in reply to: How to access to my NoMachine server that’s running outside of my LAN #31546Britgirl
Keymasterwait for NoMachine Network
Sorry, I thought I had posted the link as well. Sign up to to receive notification of when it has been released:
Creating the NoMachine Network service to let people connect to each other’s computers
https://www.nomachine.com/FR07J02731January 25, 2021 at 09:49 in reply to: Session negotiation failed: Cannot connect to the requested session #31545Britgirl
KeymasterJanuary 22, 2021 at 17:36 in reply to: Session negotiation failed: Cannot connect to the requested session #31498Britgirl
KeymasterIt’s difficult to say without seeing server-side logs. Please follow the instructions in this article https://www.nomachine.com/DT10O00162 and submit everything to forum[at]nomachine[dot]com.
Britgirl
KeymasterIt’s a known issue, see here please https://www.nomachine.com/TR12R10001 and sign up to receive a notification when it’s fixed (next maintenance release).
January 22, 2021 at 11:29 in reply to: How to access to my NoMachine server that’s running outside of my LAN #31473Britgirl
KeymasterI looked at the second screenshot that you have in your long list of images. I can’t copy it here because it contains sensitive data so you would be better to remove it IMHO. However, if I look in your “Stato del Server” where it says “usa un IP dalla list….” it’s the last one in the list, and it begins with 10.
Failing that, I don’t know what else to suggest other than wait for NoMachine Network.
Britgirl
KeymasterYour connection time out details have been removed and added as an attachment to avoid having long amounts of cfg and files content in the thread 😉
If you’re having problems attaching simple txt files or the files are big, please send direct to forum[at]nomachine[dot]com. Make sure you use the title of the topic as the subject of your email. Thanks!
Britgirl
KeymasterMore about the ‘nx’ user is available here:
January 21, 2021 at 17:11 in reply to: How to access to my NoMachine server that’s running outside of my LAN #31441Britgirl
KeymasterAre you using the correct IP address to connect because everything looks fine in your configuration.
The IP to use is the one that starts 10.175.xx.xxx (checking the first image in the long list of items you posted).
January 21, 2021 at 15:29 in reply to: Linux Mint NoMachine remote access from Internet not working #31435Britgirl
KeymasterEverything seems correct in the router set-up. Are you using the computer’s external IP address to create the connection?
If it still doesn’t work, I don’t know what else to suggest other than to wait for NoMachine Network when all this advanced configuration won’t be necessary.
Britgirl
KeymasterWe received them but they didn’t reveal anything out-of-the-ordinary. Can you send us the nxdb file?
– reproduce problem
– shutdown NoMachine if possible
– copy nxdb file and send to us directly to forum[at]nomachine[dot]comif shutdown is not possible
– reproduce problem
– runsudo /etc/NX/nxserver --redis cmd save
– copy nxdb file and send to usBritgirl
Keymasteroops sorry @hpb, my question was for @John_miffy 😉
Britgirl
KeymasterWould you like to receive the patched binary for testing as well? 🙂
Britgirl
KeymasterHi, you have two choices basically. You can either uninstall and remove all traces of the product and reinstall or you can write to our sales team and ask for an extension 🙂
One thing though, you say you were evaluating Terminal Server but are interested in purchasing Enterprise Terminal Server. These are two separate products. The former is for a single server set-up; the latter offers multi-node support, so you would need to add on Terminal Server Nodes in order to create your load-balanced set-up.
Britgirl
KeymasterHi,
we have just recently made some changes to our roadmap which affect the FR that you linked. Please check it again and proceed to the new link that is provided in the dismissed FR. It is definitely planned and its current target is version 7.
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