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Britgirl
KeymasterI am not sure which topic you are referring to, another Ubuntu topic?
The logs were too big to attach successfully, so make sure send them to forum[at]nomachine[dot]com making sure you use the title of your topic as the subject.
Thanks!
Britgirl
KeymasterNo, it’s not normal.
Please provide details of the desktop environment you are connecting to (it’s too small to tell), and from what client OS you are conencting, plus what you’ve downloaded and installed from our website. Thanks!
Britgirl
Keymaster@MickM, I suggest you wait for the tweak that Bucu mentioned with regards to the Magic Mouse issue.
For Cadence-related issues you should consider opening a support enquiry, or get your administrator to open one on your behalf. It’s probably more than a simple configuration issue and would need a much deeper investigation IMHO (not one that we can do via the forums). You could also try contacting Cadence Support and see what they suggest, or put the question in their community forums.
Britgirl
KeymasterUntil then, there are no viable alternatives until support for “no-encoding” is possible.
Update 2022: after careful consideration support for “no-encoding” or uncompressed forwarding will not be implemented. Please refer to: https://forums.nomachine.com/topic/uncompressed-option-no-encoding.
Britgirl
KeymasterThe next MR should include a patch for this issue which is encountered when AVG/Avast is installed.
Britgirl
KeymasterI confirm we received the logs 🙂
Britgirl
KeymasterYes, hit reply to the last received email you got from us and attach them to that. We haven’t received any email with attachments from you other than those from a couple of weeks ago.
Britgirl
KeymasterPlease submit the logs to forum[at]nomachine[dot]com making sure you put the title of the topic in the subject.
Britgirl
KeymasterZenith, did you not send the logs in the end? We haven’t received them.
Britgirl
KeymasterAn interesting use-case and at the moment rather a niche one. At the moment we don’t have an SDK which would let you do that, but it’s something that we could re-evaluate in the future.
Britgirl
KeymasterProvided there are no problems as highlighted in the article I showed you and you query your public IP address, it will be the correct information.
Btw, I tried the software you mentioned and it has a problem in general with reading cmd.exe content, so you had better take this issue directly to them. Windows 10’s own Narrator works well with prompt’s content.
Try the new script, it will write the output to notepad.
A new feature we are working on, NoMachine Network, will remove this need to check the IP address by allowing users who have created Network accounts to log in and allow other authorised NoMachine Network users to access their desktop. This will probably be much easier for her. You can read more about this here: https://www.nomachine.com/FR07J02731
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Britgirl
KeymasterIt works on Windows 10 using the system’s own screen reader which is shipped with the OS. Are you using something else?
The port might change, but you can fix it in the server.cfg file of the computer you want to access and then it won’t.
You need admin rights to make the following changes.
On Windows the server.cfg file is in ProgramFiles x86 (the default location) -> NoMachine -> etc folder (Program Files (x86)/NoMachine/etc). You can edit the server.cfg with a text editor.
Locate the key NXUPnPPort, remove “#” next to it and put the port number you would like to fix it to. Then save.
Further reading: https://www.nomachine.com/AR11L00827
Britgirl
KeymasterThe logs show that you have ticked the following checkbox in the Security preferences of the server.
‘Require permission to let the remote users interact with the desktop’
This means that mouse and keyboard won’t work because you will connect in view only until the owner gives their explicit permission for you to interact. See here: https://www.nomachine.com/DT10O00154#3.2.
Remove the tick from that box and try again.
Britgirl
KeymasterWe are not aware of any issues with mouse and keyboard when using NoMachine in Windows. Can you send us the logs from the server?
Britgirl
KeymasterHi, here it is, it’s probably easier this way.
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