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Britgirl
KeymasterCheck your inbox!
Britgirl
KeymasterLogs received thanks!
June 25, 2020 at 14:42 in reply to: “Cannot detect any display running” when XMonad running on target machine #28294Britgirl
KeymasterApologies for not including the link to the document about logs. I have edited my reply for completeness. Thanks for your logs. We did manage to reproduce the problem and a fix will be released in one of the next software updates. Unfortunately, there is no workaround right now.
Britgirl
KeymasterIt’s difficult to say what is happening and why without seeing the logs. We would need them from both client and server sides.Please see the instructions here: https://www.nomachine.com/DT10O00163. Submit both sets to forum[at]nomachine[dot]com making sure you use the title of this topic as the subject of your email. Thanks!
June 24, 2020 at 14:08 in reply to: “Cannot detect any display running” when XMonad running on target machine #28266Britgirl
KeymasterI have to be honest and say that we haven’t tested NoMachine with XMonad. Are you able to send us the server logs from the session? See here for instructions and then send them to forum[at]nomachine[dot]com. Make sure you put the title of this topic as the subject.
Britgirl
KeymasterHi, unfortunately this isn’t supported. iOS is a very restrictive system and as third-party developers we don’t have access to those types of functions.
Britgirl
KeymasterThanks for letting us know.
June 24, 2020 at 13:50 in reply to: Release Notice: NoMachine 6.11.2 now available for download #28263Britgirl
KeymasterCan you tell me what the distribution is and what desktop environment it is? What product is installed on the Linux host?
Have I understood correctly that updating the NoMachine Windows client to the latest 6.11, you cannot connect to a Linux NoMachine server also updated to 6.11?
Britgirl
KeymasterHi, this is indeed strange. You shouldn’t have to log in to the server locally in order for the connection to work.
Would you be willing to submit logs after having encountered the white screen issue? To do that, you’d need to enable debug, reproduce the problem and then submit them directly to forum[at]nomachine.com. That way we can investigate. Please follow these instructions. Thanks very much.
June 23, 2020 at 16:49 in reply to: Unresponsive white screen when connecting using VP8 encoding #28253Britgirl
KeymasterWould both of you be willing to submit logs after having encountered the white screen issue? To do that, you’d need to enable debug, reproduce the problem and then submit them directly to forum[at]nomachine.com. That way we can investigate. Please follow these instructions. Thanks very much.
Britgirl
KeymasterThere was a mistake in the formatting of the command. Apologies. Try this and let us know if it helps:
DefaultDesktopCommand "/etc/gdm/Xsession 'env DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/$(id -u)/bus gnome-session'"
The only other option is to wait for the fix.
Britgirl
KeymasterPlease provide the following:
– NoMachine product and version on local and remote machine (free version, Workstation, etc).
– Whether the problem arises connecting to a physical or a virtual display.
– Remote and local Windows/Mac/Linux version (Windows XP/7/8, OS X 10.x, Ubuntu xyz, Mint x.y, etc.).
– If on Linux, desktop version (GNOME. KDE, whatever) on client and on server.
and additionally what’s the source of the video (i.e which application)?
Britgirl
KeymasterThis is a known issue and we are currently working on a fix:
Cannot run NoMachine sessions on ARMv7 devices with kernel 5.4.42 or later
https://www.nomachine.com/TR06R09747Please sign up to receive a notification of the fix.
Britgirl
KeymasterCan you update to the latest version we released earlier this week? NoMachine 6.11.2. The following TR was fixed in that release which is probably what you were encountering.
Audio is not working when NoMachine v. 6.10.12 is installed on macOS Catalina
https://www.nomachine.com/TR05R09720June 19, 2020 at 08:24 in reply to: Unresponsive white screen when connecting using VP8 encoding #28206Britgirl
KeymasterHello, what desktop environment is it?
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