Britgirl

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Viewing 15 posts - 3,211 through 3,225 (of 5,108 total)
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  • in reply to: NoMachine keeps logging on and off #25096
    Britgirl
    Keymaster

    You should submit the logs from the client and server sides (assuming you have access to this machine). This could help us to  understand why you can only get sporadic access.

    In order to extract the logs, please see the following article: https://www.nomachine.com/DT10O00163#1.3

    You can send them to forum[at]nomachine[dot]com making sure you reference the topic as the subject or within the body of your email.

    Thanks!

    in reply to: Sluggish screen redraw performance etc. #25085
    Britgirl
    Keymaster

    Users should update to the latest version and report back if they continue to have issues.

    Edit – there is a patch available but this did not make the latest release (6.9.2). Users experiencing this issue should contact us.

    in reply to: NoMachine keeps disconnecting #25079
    Britgirl
    Keymaster
    in reply to: NoMachine keeps logging on and off #25078
    Britgirl
    Keymaster

    So, let’s call your two iMacs A and B. You can connect from B to A over the Internet without any issues, but when connecting from A to B, B is never available (i.e. you’ve never successfully connected)?

    If that’s the case, it sounds like a WIFI or router issue on the side of the where your iMac ‘B’ is. You can look in the client side logs for this message “‘A connection timeout has occurred while trying to connect to ‘xxxxxxxxxxxxxx’ on port ‘4000’. The issue could either be caused by a networking problem, by a firewall or NAT blocking incoming traffic or by a wrong server address. Please verify your configuration and try again.’”

    Please try the tips in the following article: https://www.nomachine.com/AR11L00827

    in reply to: Multi-touch support #25077
    Britgirl
    Keymaster

    Not at the moment, but we can check how the client receives those events and how to use them on the remote OS in order to see whether adding support for it is possible. It’s certainly not a trivial thing 😉

    in reply to: NoMachine keeps logging on and off #25067
    Britgirl
    Keymaster

    Are you connecting over LAN or over the internet?

    in reply to: NoMachine via web? #25066
    Britgirl
    Keymaster

    Hi

    NoMachine for the Enterprise range allows you to access your remote desktop over the Web.

    You need to have installed either Enterprise Desktop or one of the other products in the Enteprise range on the computer you want to access. The free version doesn’t support browser-based connections.

    in reply to: Headless Ubuntu: which desktop? #25052
    Britgirl
    Keymaster

    NoMachine tries to support also all of the most popular DE and we don’t prefer one over another 🙂

    Installing on any of the lightweight desktops such as XFCE, LXDE or Mate is an out-of-the-box process. For guidelines on bandwidth usage etc, take a look at our article in the KB about benchmarks:  https://www.nomachine.com/AR02P00966. In it we compare KDE vs Gnome classic and XFCE in some typical set-ups.

    in reply to: No sessions available on Ubuntu #25042
    Britgirl
    Keymaster

    Please make sure you don’t have old sessions in the log file, it’s important you send us the logs of the attempted session which is affected.  If they are still too big, you can try splitting them up.

    in reply to: NoMachine unable to connect to Dell 7720 #24929
    Britgirl
    Keymaster

    Please submit the crash report if you have one. Instructions are here:

    https://forums.nomachine.com/topic/error-is-108-connection-reset-by-peer#post-24472

    in reply to: Cannot compile manually nxusb.ko on Ubuntu 18.04 #24928
    Britgirl
    Keymaster

    Please update to the latest version release a couple of days ago. It contains the patch. Full announcement here: https://www.nomachine.com/SU12Q00208

    in reply to: NoMachine enterprise automatic recording #24899
    Britgirl
    Keymaster

    Automatic recording will be possible in an upcoming version. But it won’t be possible in stealth mode.

    However, there will be a notification to users whose sessions are going to be automatically recorded.

    https://www.nomachine.com/FR03N03078

    in reply to: NoMachine for Cloud VR #24882
    Britgirl
    Keymaster

    Now thinking about VR usage

    Can you tell us a bit more how you are thinking of using it? It’s not clear to me how NoMachine could be a fit if I understand correctly what you are referring to.

    in reply to: NX won’t work with recent KDE 5.17 #24874
    Britgirl
    Keymaster

    We will be releasing a software update soon. Please watch out for it.

    in reply to: Desktop sharing #24850
    Britgirl
    Keymaster

    When Network feature is available could you please place a reply in this thread?

    Software releases are always advertised on our forum 😉

    Does “host” mean “remote computer” in your book?

    It does indeed. Our current licensing model is tied to the computer you connect to. We don’t count the connections from connecting clients. You install for example, Enterprise Desktop, on the remote computer you want to connect to. On the computer or device you are connecting from, install either the free NoMachine package, the app, or the Enterprise Client.

Viewing 15 posts - 3,211 through 3,225 (of 5,108 total)