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@imans, see the thread above. If possible, send us the additional information that Tor has already requested. Thanks!
It seems you are using the legacy server version. Questions about version 3.5.0 (or earlier) are dealt with via the traditional support channels. If you don’t have a subscription and you are using the free NX Free Edition or an evaluation, please contact the team via the Contact Us link in the footer of the website and select General Enquiries.
Did you try what Tor suggested?
If you wish to use the same connection to do both virtual desktop and desktop sharing, then I’d suggest to not save the desktop type in the configuration (by checking the box “Save this setting in the connection file” in the type selection dialog).
In the meantime we have also notified Oracle. It appears to be something that may well need to be fixed on their side. Of course, if there is a fix that we can implement, we will post any info here.
What Linux distribution and version are you using on the PC at work (the server)? Client OS which initiates the connection ? – useful to know for replication during investigation.
Hi everyone, the patch hasn’t been released yet. When a new version of a major Linux distribution comes out, it needs to go through our quality assurance procedures to check compatibility and potential usability issues, such as the one described in this thread. We generally need at least a month in order to officially add it to our list of supported list. This gives us the time to test thoroughly and eliminate problems.
Until then, the best alternative is either to use virtual desktop sessions (if you are using Workstation), or use another GUI such as KDE, Unity, XFCE, LXDE or another if that’s possible.
The Trouble Report is here https://www.nomachine.com/TR11M06188.
When the fix has been officially released you will receive a notification. Just check the ‘notify me’ box and leave your email address.
If you haven’t already done so, please update to the latest version. A fix was released in NoMachine 5.
This looks similar to a bug we found in our internal tests and for which we have implemented a patch (not released yet). But to make sure, can you tell us who the owner of the session is? You can see this info in the session list once you’ve authenticated e.g User ‘nomachine’.
Attachments:
I think Fra81 meant to point to this: https://www.nomachine.com/getting-started-with-nomachine and https://www.nomachine.com/getting-started-with-nomachine#internet
I just made a quick test from Android client to the latest NoMachine 5 installed on Ubuntu 14 and don’t have any problem. I see the system’s login screen. Have you tried the latest version? It might be a good idea to send us logs. Follow the instructions here: https://www.nomachine.com/DT04M00076 send to forum[at]nomachine[dot]com making sure to reference your topic.
Please make sure you are using the latest version. If you are still having problems, you can check the logs by following the instructions in the article here https://www.nomachine.com/AR10K00697
