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Britgirl
KeymasterProviding details of the issues you have had will permit us to carry out investigations in preparation for supporting the final version when it is out of beta. You an submit these in separate topics on the forum or you can submit them via the website via the footer “Contact us” and select developer enquiries.
Britgirl
KeymasterPlease see this topic: https://forums.nomachine.com/topic/about-recording-function-format
Britgirl
KeymasterIf you are interested in evaluating the Workstation before purchasing, please contact our sales team via the Contact Us link in the footer π
Britgirl
KeymasterH.264 streaming is more optimized for multimedia content, where X11 Vector Graphics Mode (which is what you prefer) is used for non-video contents like textual elements.
More information about that is here: https://www.nomachine.com/AR02L00779
NoMachine Workstation on Raspberry may be possible. You need to contact our Sales Team π We didn’t make it available at the time of adding support for RPi initially because the HW couldn’t cope with running up to 4 virtual desktops (which is what the Workstation provides), but now that the HW has improved, it’s worth exploring. Our tests show that RPi3 can run no more than 3 virtual desktop sessions in low resolution, plus 1 physical desktop session. RPi4, on the other hand, is much more powerful and our initial tests are looking very positive π
Britgirl
KeymasterPlease send us the logs for the reported issue. To generate logs, follow the instructions here: https://www.nomachine.com/DT10O00163
We’ll need both client and server-side logs.Once you’ve reproduced the problem and extracted the logs, send them to forum[at]nomachine[dot]com with the topic title as the subject of your email. Thanks!
June 28, 2019 at 09:22 in reply to: Cannot connect after remove graphical interface of server #22801Britgirl
KeymasterThe display server (or X server) is not the same thing as the desktop environment.
Whilst NoMachine can use its own display server (which is a virtual X server) if it doesn’t find one on the Linux host, it still needs a desktop environment to be able to show you a desktop, so it’s not advisable to uninstall the desktop environment (Gnome, in your case).
There’s a brief description of the difference between the display server and desktop environment: https://www.quora.com/What-is-the-difference-between-desktop-environment-Window-manager-and-display-server-in-GNU-Linux-OS
If you prefer a longer, more detailed read, the following could also be useful:
https://www.lifewire.com/window-manager-vs-the-desktop-environment-in-linux-4588338Britgirl
KeymasterPlease check your mail inbox and follow the instructions.
Britgirl
KeymasterPlease refer to the topic you already submitted: https://forums.nomachine.com/topic/white-screen-after-connection
Britgirl
KeymasterWhatβs the Linux distribution and version? I take it you are connecting to a computer with the free version installed?
Britgirl
KeymasterCan you send us the install.log or update.log? Neither of these were in the log file you submitted. You can find them in ProgramData with the other log files, or if something went wrong with the installation you can find them here: C:\Users\%USERNAME%\AppData\Local\Temp\Setup Log…2019-06….txt.
Thanks.Britgirl
KeymasterWhat’s the Linux distribution and version? I take it you are connecting to a computer with the free version installed? Please try submitting the file, which failed to attach, to forum[at]nomachine[dot]com.
Britgirl
KeymasterWhat is the operating system and version on which you have installed NoMachine?
Britgirl
KeymasterPlease see here: https://forums.nomachine.com/topic/download-old-versions
Britgirl
KeymasterHi, you could try this.
1) connect to the remote desktop
2) to close the session, use this shortcut: Ctrl-Alt-T
3) make sure the box at the bottom is flagged “Remember current window size and position” (screenshot attached)
This needs to be done only once.
If that doesn’t help, then we need the specific steps to reproduce.
Attachments:
June 21, 2019 at 11:30 in reply to: Cannot connect after remove graphical interface of server #22731Britgirl
KeymasterIf NoMachine doesn’t find a local x server, NoMachine starts its own virtual display. If you restart the NoMachine service, the virtual display it just created is obviously terminated, hence you are disconnected.
To avoid this problem, you can either:
– make sure a graphical interface is installed
– or avoid restarting service
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