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November 7, 2017 at 09:43 in reply to: Unable to create new display after upgrade to Fedora 26 #16336BritgirlKeymaster
You can send logs to forum[at]nomachine[dot]com
BritgirlKeymasterAre you referring to installing NoMachine on the server side under your home directory?
BritgirlKeymaster@Ashok_Barik, maybe it’s better you let the support team deal with your enquiry. If you have 300 users connecting, you should be covered by your subscription. The forums aren’t really the appropriate place to get technical assistance because sensitive information may be published, plus the forums won’t give you the same response time to which you are entitled via the support center (please proceed to your customer area or contact your administrator if you don’t have your credentials).
BritgirlKeymasterCan you confirm the version of NoMachine software and product you have installed on the server-side?
BritgirlKeymasterDid you see the ‘What’s coming up’ page linked from the home-page? https://www.nomachine.com/what-s-coming-up
All Enterprise products will have the feature of browser-based access with the release of NoMachine 6. “Web-based access will no longer be exclusive to Cloud Server. This highly-requested functionality will become available in all products of the Terminal Server and Cloud Server suites.”
For those users of the free version that want browser-based access, we’ll be making available an Enterprise Desktop Subscription package at an affordable price. That could be an option for you π
November 2, 2017 at 15:05 in reply to: Cannot connect to physical desktop issue / Ubuntu 16.04 running MATE Desktop #16266BritgirlKeymasterWe’ve opened a Trouble Report. Please sign up to receive a notification of the fix when it’s available.
https://www.nomachine.com/TR11O08235October 31, 2017 at 08:41 in reply to: Local cursor should take priority, not the remote cursor #16248BritgirlKeymasterSecurity settings regarding how much control you give or don’t give to the trusted person which is connecting to your own desktop are available here.Β https://www.nomachine.com/DT11M00107#3
October 31, 2017 at 08:29 in reply to: Unable to create new display after upgrade to Fedora 26 #16244BritgirlKeymasterI extracted the output from your reply and attached itΒ here as it was very long.
Attachments:
BritgirlKeymaster@graphixillusion, developers are quite busy, please be patient π
October 30, 2017 at 08:58 in reply to: Cannot update NoMachine server — update already running #16219BritgirlKeymasterHi Derry, it seems the check box wasn’t flagged correctly for follow up notifications, although your profile is indeed configured to receive notifications.
October 23, 2017 at 09:32 in reply to: Cannot update NoMachine server — update already running #16160BritgirlKeymasterHere’s the original link: https://www.nomachine.com/forums/topic/a-software-update-is-already-running
We’ve received the logs π
BritgirlKeymasterPlease forward the mouselog to forum[at]nomachine[dot]com. Thanks!
BritgirlKeymasterThey didn’t attach, so I suggest you forward them on to forum[at]nomachine[dot]com.
Btw,
/etc/NX/nxserver --start nxsshd
is a Windows command. Windows doesn’t ship SSHD so we provide it, Linux ships its own native version). Can you provide more details about your set-up (see What to include below)? Thanks.BritgirlKeymasterBefore the end of the year. Please sign up to receive a notification when it becomes available: https://www.nomachine.com/FR09L02827
BritgirlKeymasterHave you tried the tips here? https://www.nomachine.com/AR09O00937
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