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Can we take a look at the logs? You’ll need to enable debug, reproduce the issue and then extract the logs.
https://www.nomachine.com/DT10O00163
Send them to the usual email address you’ve used in the past.
Open a terminal on the server and tell me what output you get for:
sudo /etc/NX/nxserver --versionand
sudo /etc/NX/nxserver --listIt sounds like you need to enable resize the remote screen.
Take a look at the guide in the knowledge base which illustrates and explains how to adjust the display settings.
https://www.nomachine.com/DT10O00156&dn=menu#5
The same section also handles quality settings since you mention performance.
If you continue to have problems with either the resolution or performance, send us a screenshot of display settings so we can see what you’ve configured.
@graphixillusion, this is the Trouble Report you need to follow: https://www.nomachine.com/TR04P08501
You can sign up to receive notification of its fix using the ‘notify me’ service 🙂
We’ve inserted a Feature Request to handle correct functioning of SSH-agent authentication forwarding. Until that is implemented, users can authenticate using SSH protocol through Password, Private key, Smart card and Kerberos.
Adding SSH agent forward-authentification method
https://www.nomachine.com/FR04P03602You will both be happy to know that implementation of this Feature Request has been scheduled for 6.1 which is not far off.
Locking the screen automatically when the NoMachine session is disconnected
http://www.nomachine.com/FR05N03110This free version is only for connecting to the physical desktop. It’s equivalent amongst the pay-for version is Enterprise Desktop.
In the terminal server range, which is dedicated to offering multiple virtual Linux desktops, only specific users are allowed to connect to the physical desktop:
IÂ Â Â Privileged system users (root or ‘sudo’ users)
IIÂ Â Â NoMachine administrators
IIIÂ Â Â NoMachine users trusted for connections to the physical desktop
IVÂ Â Â The desktop ownerSee more about this in section 10 of the Workstation guide: https://www.nomachine.com/DT03O00126. There you will find details on how to add specific users to allow them to connect to the physical display.
The forums can’t handle potential issues with 3.5.0 servers (or clients) and this version is now legacy, so should we receive logs for this particular topic, it will be handled accordingly by the support team.
Hi, to access your remote Windows (on which you must have installed NoMachine) you will also need NoMachine on the iPhone. At the moment, NoMachine for iOS is only available for iPads, but an optimized version for the iPhone is going to be released very soon. You can sign up to receive notification of when it’s available by clicking ‘notify me’ next to the Feature Request here: https://www.nomachine.com/FR02N03015.
This particular feature, booting into safe mode and NoMachine starting automatically, is not currently supported. We are evaluating whether it can be added to our roadmap.
Fra81 was suggesting that you try the Workstation because this is the product that offers the virtual Linux desktop functionality (it’s the link that you pasted, from the enterprise Terminal Server range). You have installed the free version which offers remote access to the physical desktop of the remote host you are connecting to.
Try the evaluation and let us know if this solves the issue.
I think I must have been editing my reply whilst you were posting yours 🙂
At the moment, dragging a folder is not supported. Only files, single or multiple, can be dragged and they will be dropped on to the desktop.The implementation of this Feature Request will make copying files and folders easier letting you visualize two panes (remote vs local) .
Improving file transfer service by offering a client side file browsing
https://www.nomachine.com/FR03N03065In the past when I connected to the nx server I could choose from a list of sessions.
Do you mean version 3.5.0? If so, NX Free Edition was replaced by the Workstation. This allows you to run virtual Linux desktops (up to 4) and then you will have a list of sessions available.
Drag and drop should be working. Can you confirm what the OS and version is on your side and what you are connecting to? And what type of file are you trying to drag?
I realize now I wasn’t clear enough. You don’t need to connect a disk to be able to drag and drop, you should just be able to drag a file (not folder) and drop it on the desktop (remote to local or local to remote). Does this work? If not, tell me your OS and version both sides, so we can investigate 🙂