Forum Replies Created
February 24, 2014 at 12:51 in reply to: Trouble with x264 #2534
Can you send us the logs? Follow the instructions here:
Either attach them here or submit them to issues[at]nomachine.comFebruary 24, 2014 at 12:05 in reply to: 4.0 NoMachine Free Client on windows xp uses 100% of cpu #2533
@aellus download the latest 4.1. One of the fixes was specifically “Excessive X server CPU load on the client when connected to a server 3”.
The release announcement is here:https://www.nomachine.com/SU02L00100February 21, 2014 at 19:03 in reply to: Connection refused when trying to connect to session started from inittab #2509
Slackware is not supported but we will fix it. Check out the TR here: https://www.nomachine.com/TR02L04284February 20, 2014 at 21:13 in reply to: Trouble with x264 #2481
Hi, have you installed the latest update (from your customer area)?February 20, 2014 at 20:34 in reply to: Clipboard not working upon initial virtual desktop creation #2464
Can you provide details of OS client side and application and their respective versions? What application is it on the server side, OS and desktop environment and version? That way we can investigate.
Hi ramkiller1, we will still need logs. Follow the instructions here and send to issues[at]nomachine.comFebruary 19, 2014 at 15:06 in reply to: Popup notification message disappears without user interaction after 10 seconds #2431
It’s a bug and a TR has been opened.February 19, 2014 at 15:05 in reply to: How do I install the AVC Pack on MacOS X? #2430
Did you log in with the customer ID and password that was created for your, and download the AVC package?February 18, 2014 at 22:06 in reply to: Blurry image when resolution doesn’t match #2414
Hi DarkNova, to better understand what the issue is, can you please send three screenshots, in PNG format, taken 1:1 of the display as rendered by NoMachine, TeamViewer and UltraVNC?
It would also be nice if you could send the screenshot while the display is in “Keep aspect ratio” and “Fit to window” mode, so that we can understand if it’s only a problem with the scaling algorithm.
Attach images to your reply or send to issues[at]nomachine.com.February 18, 2014 at 14:45 in reply to: Ctrl+Alt+Del for Windows to Windows #2396
Doc, check this article…February 17, 2014 at 13:08 in reply to: Version 4.1: Full-Screen, multi-user, font issue #2360
Is this happening when connecting to Enterprise Server on Suse?February 14, 2014 at 18:14 in reply to: NX Server settings #2320
The correct command to update RPM packages is:
rpm -U <package_name>
and in the case of DEB
dpkg -i <package_name>
So using this command when upgrading to Terminal Server from NX Enterprise Server 3. Did you use either of these? We’ve checked to make sure, and if everything is working ok. If you did, we appreciate seeing the installation logs so we can see what happened and fix it. Just zip up the VAR logs and send them to us http://https//www.nomachine.com/AR07K00677
To fix the problem, you should copy the lic files to /usr/NX/etc/. If that doesn’t help, do a reinstall.
Can you try the latest release, NoMachine 4.1? If you are getting the same issue, we will then require the full set of logs.
https://www.nomachine.com/AR07K00677February 13, 2014 at 12:16 in reply to: Clipboard not working upon initial virtual desktop creation #2291
Hi, can you try the recent 4.1 update?February 13, 2014 at 11:22 in reply to: Possible permission problem on Windows x64 #2288
Please check if this is due to some antivirus running on your machine. In particular try to shut down BitDefender or make an exception for the NoMachine client.
See here: http://forums.thesecretworld.com/showthread.php?t=48919&page=35
and here: http://forums.thesecretworld.com/showthread.php?t=77016