Forum Replies Created
-
AuthorPosts
-
BritgirlKeymaster
Looks like this:
https://www.nomachine.com/TR02L04268
You can sign up to receive notification when a fix has been released.
September 11, 2017 at 10:33 in reply to: With every new start authentication credentials lost #15769BritgirlKeymasterhttps://www.nomachine.com/forums/topic/connection-settings-are-not-being-stored
Refer to the above link for which we are awaiting logs.
BritgirlKeymasterAll you need to know about installation, uninstalling, updating NoMachine is in the guide here:
https://www.nomachine.com/DT07M00078
Section 4 is dedicated to Linux.
September 8, 2017 at 07:53 in reply to: How do I enable a lightweight linux desktop when connecting using NoMachine? #15741BritgirlKeymasterBerner,
this is a question that you should really be putting to the Ubuntu community.
Lubuntu is a lightweight DE so you could try that. NoMachine supports most desktop environments. You can find some examples of what lightweight ones we have tried with in the following article of our knowledge base: https://www.nomachine.com/AR07K00676.
Trying with Lubuntu you need to execute:
sudo apt-get install –reinstall lubuntu-desktop
sudo apt-get autoremove –purge ubuntu-desktopYou should also take a look at this article which tells you how to set up a DE different to the default one installed on your Linux host, https://www.nomachine.com/AR04K00667.
BritgirlKeymasterWe’re not able to reproduce this issue. From a terminal on the Raspberry host can you give us the output of :
grep -E “hdmi_group|hdmi_mode” /boot/config.txt
Logs from the connecting client will be useful. You should follow the instructions for the client side here https://www.nomachine.com/DT07M00098 and then submit them to forum[at]nomachine[dot]com.
From the Raspberry we’d need a tar of /usr/NX/var/log directory.
BritgirlKeymasterThere’s not enough information to be able to say what’s going wrong. Debug logs will be more helpful. Please use the following article for instructions on how to enable them for your OS. Then send them to forum[at]nomachine[dot]com making sure you reference your topic.
BritgirlKeymasterThanks for the logs. Received.
BritgirlKeymasterHere is the link to the Trouble Report we opened for this issue. Please use the notify me tool to know when a fix has been released: https://www.nomachine.com/TR06O07840
BritgirlKeymasterWe’ve tested 5.3.10 with Oracle Linux 6.9 and don’t have any problems with keygen. It could be a problem with passing the hostname. I don’t know what the name of your host is (are you able to tell us, you can send us privately if you prefer and we can investigate in our labs) but could you try renaming the host to something generic like ‘remi-computer’. Then uninstall completely and reinstall and try to connect again?
August 31, 2017 at 14:01 in reply to: Is latency computed/visible in the client or server somewhere? #15656BritgirlKeymasterDoes this help?
BritgirlKeymasterPlease refer to this topic https://www.nomachine.com/forums/topic/connection-settings-are-not-being-stored for which we are waiting for a new set of logs in order to proceed with investigation. The logs before and after the problem as we suggested via email will help with both issues.
BritgirlKeymasterPlease tell us what product from NoMachine and its version you have installed on the Linux host. Two screenshots showing what you see when you connect from the Windows 7 and what you see from the Windows 10 machine would be useful.
BritgirlKeymasterBritgirlKeymasterJust so that users can track this issue. Please follow the link for the TR we opened here: https://www.nomachine.com/TR06O07898.
BritgirlKeymasterWe have not received any further information from users, but our own investigations have progressed. This and other related issues linked from within will be fixed in version 6.
-
AuthorPosts