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Britgirl
KeymasterAre you referring to the issue you reported here? https://www.linuxquestions.org/questions/showthread.php?s=6fea2bf614c469aafdd8d467114932bc&p=5835315
It seems it was an nvidia problem? Is it now resolved?
For more information about how NoMachine handles software and hardware encoding on, not just on Linux, please take a look at the article in our KB here:
What do I need to do to allow NoMachine software to use H.264?
https://www.nomachine.com/AR10K00706March 21, 2018 at 14:52 in reply to: How to boot machine in safe mode from an outbound connection #17983Britgirl
KeymasterThis will work, but remember that before attempting to do anything like this it is strongly advised to make a back up.
Britgirl
KeymasterIt’s not currently supported though our developers are in the final stages of getting this implemented which will allow you to utilize HW decoding on Linux via the vaapi decoder directly rather than through ffmpeg libs: https://www.nomachine.com/FR06O03453. You can sign up to receive a notification of when it’s been released if you wish.
March 20, 2018 at 15:29 in reply to: How to boot machine in safe mode from an outbound connection #17954Britgirl
KeymasterAn FYI to everyone in this discussion, this topic is a spin off from Zardoc’s earlier topic:
https://forums.nomachine.com/topic/could-not-connect-to-the-server-error-is-11001-host-not-foundMarch 19, 2018 at 09:39 in reply to: Could not connect to the server. Error is 11001: Host not found #17930Britgirl
Keymaster@Zardoc, I’ve split of two recent replies you posted which are different questions and unrelated to the host not found issue you originally submitted. You can find them here:
https://forums.nomachine.com/topic/drag-and-drop-not-working
https://forums.nomachine.com/topic/how-to-boot-machine-in-safe-mode-from-an-outbound-connection
Here is your reply to my original question whether restarting the nxserver on the affected host helps or not, so we don’t lose the thread:
Nope it does not work. At least I can access.
The only thing I can suggest is for you to wait for the TR to be fixed. The simplest solution is to use the Network feature when we release it. This will eliminate port forwarding on the router and the need for the IP address (mentioned in an earlier reply).
Britgirl
Keymasteryou have file transfer, not folder transfer unless you zip. Also you can’t drag and drop from one machine to another.
File transfer is done via the !M in the system tray from the remote computer to the local desktop. You’ve probably seen the tutorial here: https://www.nomachine.com/sharing-files-between-computers
By folder transfer, do you mean ‘Connect a disk or drive’? You can do that via the connection menu.
– Start a connection from your computer to the remote computer you want to access.
– Once connected, open the session menu (Ctrl-Alt-0).
– Go to Devices and click on ‘Connect a disk’.Any disk drives available either on your PC/Mac or the remote one will show up like below, and you select the one you want to access.
A remote disk will show up in your local file explorer or finder. A local disk or drive will show up in your remote desktop’s explorer or finder.
Can you try this and let us know that it works?
Drag and drop should be working. Can you confirm what the OS and version is on your side and what you are connecting to? And what type of file are you trying to drag?
Britgirl
KeymasterWhat’s the desktop environment? If you’re running Wayland, we don’t support that protocol yet, but it’s coming soon. Please see the associated feature request here: https://www.nomachine.com/FR10N03221. It includes a workaround.
March 16, 2018 at 16:28 in reply to: "Lock the physical screen when somebody connects" session disappears #17909Britgirl
KeymasterFrom the log extracts it seems to be an X.org problem rather than a NoMachine problem. If you can send us some complete backtraces from X.org we can try to help you with debugging by taking a look at them. There is a useful guide with tips on debugging the Xserver on X.org Foundation website: https://www.x.org/wiki/Development/Documentation/ServerDebugging/
March 16, 2018 at 16:14 in reply to: Could not connect to the server. Error is 11001: Host not found #17908Britgirl
KeymasterAfter further investigation, we found a bug which is most likely affecting you. When changing network the the new IP does not show in the Welcome Panel. It’s now been queued up for fixing and you can see it here: https://www.nomachine.com/TR01P08354. Use the ‘notify me’ tool to find out when a fix has been released.
Can you restart the nxserver on the affected host? Does it help?
Britgirl
KeymasterThe option disables the use of DirectX which NoMachine uses DirectX to capture images from applications. We are currently investigating why some users have observed this unusual behaviour.
Britgirl
KeymasterYou can send them to forum[at]nomachine[dot]com making sure you reference the topic in your email 🙂
Britgirl
KeymasterFrom the logs it seems that the router wasn’t ready and so nxserver skipped portmapping. Please run again
nxserver --upnpstatus
.March 15, 2018 at 14:11 in reply to: Could not connect to the server. Error is 11001: Host not found #17887Britgirl
KeymasterThe logs didn’t show any information that would help us to understand where the problem is other than that we don’t receive any information from the router. Is it at all possible that UPnP is still disabled on the router?
This might be helpful for enabling it on the problematic router.
From an earlier post we understand that your friend’s router is the same model as yours – does it have the same version of firmware and are the firewall rules the same? Can you enable UPnP on the router and restart the router?
Britgirl
KeymasterCan you send those session logs directly to forum[at]nomachine[dot]com?
Also, confirm that what version of NoMachine is installed on the server and also on your Windows client. What OS & version is the server as well?
Thanks!
Britgirl
KeymasterWhat product and version from NoMachine did you install on the connecting client?
What product and version from NoMachine did you install on the remote server?
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