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Britgirl
KeymasterWithout any answer to the question
I asked you a question to understand your needs better, but you didn’t reply anyway πΒ The developers monitor the forums, but we can’t guarantee that you’ll get an answer within your desired time-frame. If you’ve been monitoring our other social channels, you will have noticed that NoMachine 6 is on its way, so they’ve been busy with other things.
Requests for information can also be submitted via the Contact Us form in the footer. Perhaps that’s more appropriate for you. We answer within 24 hours.
Britgirl
KeymasterCan you tell us the exact versions of Cloud Server and Terminal Server you have in use?
November 7, 2017 at 09:43 in reply to: Unable to create new display after upgrade to Fedora 26 #16336Britgirl
KeymasterYou can send logs to forum[at]nomachine[dot]com
Britgirl
KeymasterAre you referring to installing NoMachine on the server side under your home directory?
Britgirl
Keymaster@Ashok_Barik, maybe it’s better you let the support team deal with your enquiry. If you have 300 users connecting, you should be covered by your subscription. The forums aren’t really the appropriate place to get technical assistance because sensitive information may be published, plus the forums won’t give you the same response time to which you are entitled via the support center (please proceed to your customer area or contact your administrator if you don’t have your credentials).
Britgirl
KeymasterCan you confirm the version of NoMachine software and product you have installed on the server-side?
Britgirl
KeymasterDid you see the ‘What’s coming up’ page linked from the home-page? https://www.nomachine.com/what-s-coming-up
All Enterprise products will have the feature of browser-based access with the release of NoMachine 6. “Web-based access will no longer be exclusive to Cloud Server. This highly-requested functionality will become available in all products of the Terminal Server and Cloud Server suites.”
For those users of the free version that want browser-based access, we’ll be making available an Enterprise Desktop Subscription package at an affordable price. That could be an option for you π
November 2, 2017 at 15:05 in reply to: Cannot connect to physical desktop issue / Ubuntu 16.04 running MATE Desktop #16266Britgirl
KeymasterWe’ve opened a Trouble Report. Please sign up to receive a notification of the fix when it’s available.
https://www.nomachine.com/TR11O08235October 31, 2017 at 08:41 in reply to: Local cursor should take priority, not the remote cursor #16248Britgirl
KeymasterSecurity settings regarding how much control you give or don’t give to the trusted person which is connecting to your own desktop are available here.Β https://www.nomachine.com/DT11M00107#3
October 31, 2017 at 08:29 in reply to: Unable to create new display after upgrade to Fedora 26 #16244Britgirl
KeymasterI extracted the output from your reply and attached itΒ here as it was very long.
Attachments:
Britgirl
Keymaster@graphixillusion, developers are quite busy, please be patient π
October 30, 2017 at 08:58 in reply to: Cannot update NoMachine server — update already running #16219Britgirl
KeymasterHi Derry, it seems the check box wasn’t flagged correctly for follow up notifications, although your profile is indeed configured to receive notifications.
October 23, 2017 at 09:32 in reply to: Cannot update NoMachine server — update already running #16160Britgirl
KeymasterHere’s the original link: https://www.nomachine.com/forums/topic/a-software-update-is-already-running
We’ve received the logs π
Britgirl
KeymasterPlease forward the mouselog to forum[at]nomachine[dot]com. Thanks!
Britgirl
KeymasterThey didn’t attach, so I suggest you forward them on to forum[at]nomachine[dot]com.
Btw,
/etc/NX/nxserver --start nxsshd
is a Windows command. Windows doesn’t ship SSHD so we provide it, Linux ships its own native version). Can you provide more details about your set-up (see What to include below)? Thanks. -
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