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Wrong mouse cursor size on Retina displays
https://www.nomachine.com/TR05O07752Our developers are working in a fix, in the meantime you may register to the TR (‘Notify me when the TR is closed’) to be
informed when the fix is released.We’ll need the full set of logs from both sides in order to see why Player is suddenly closing. Please see the instructions here: https://www.nomachine.com/DT07M00098
Then send them to forum[at]nomachine[dot]com making sure you put the topic title in the subject.
Please can you send the file to forum[at]nomachine[dot]com, or attach it here if it’s not too big? Also, what you mean when you write:
Her sense matter in time open dialog settings. This just not occur.
Our developers tried to reproduce the problem in the same environment you have, but without success.
All the NoMachine services work properly on Ubuntu 16.04 and multiuser.target as run level.
Do you confirm that NoMachine Server is installed on Ubuntu 16.04?
Did you have the same problem also with NoMachine server on CentOS 7.3?
Additionally, we would like to check logs from the NoMachine server host.
Please send us a tar.gz archive of the /usr/NX/var/log directory from such host. You can send directly to forum[at]nomachine[dot]com making sure to place the title of the topic in the subject.
There is not enough information to be able to provide any guidance. It would be better to see the logs from both machines.
Please see the following article for instructions on how to enable them, reproduce the error, and then extract them. Also confirm what version of NoMachine you have installed on both your Windows hosts.
Please see:
How to run a virtual desktop environment on Linux different from the default one with NoMachine
https://www.nomachine.com/AR04K00667I’ve merged your replies to avoid making this thread excessively long. As for the logs, yes, we have received two emails each with its own URL. When sending any attachments, please update your subject with a tag such as Logs #2 after the main subject line, otherwise they can easily be considered a duplicates. Tor will update the topic soon.
Tor was asking what OS and version on the connecting device and what OS and version on the server side. You say OS X is that client or server? Also can you tell me what you’ve installed from NoMachine on the server side (just so it’s clear to others reading what your set up is). Without this information we can’t investigate thoroughly (see ‘what to include’ at the bottom)
We’ve been able to reproduce it and have opened a Trouble Report which places it in the queue for fixing. Please sign up to the TR using ‘notify me’.
In the meantime we’ve been able to reproduce it and have opened a Trouble Report which places it in the queue for fixing. Please sign up to the TR using ‘notify me’.
See here: https://www.nomachine.com/AR02N00877
Hi, please avoid posting long excerpts of logs and use the attachment tool instead 🙂
From what you’ve written, your installation seems broken, license files were removed and permissions changed.
Please uninstall packages, remove /usr/NX directory and perform a clean installation.The NoMachine Free package doesn’t provide SSH support. SSH support is available in the NoMachine for the Enterprise range.