Britgirl

Forum Replies Created

Viewing 15 posts - 3,901 through 3,915 (of 5,465 total)
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  • in reply to: Screen locked by NoMachine #20197
    Britgirl
    Keymaster

    This is the lock screen of the OS. You need to change it in the sytem’s preferences.

    in reply to: Always have to connect twice #20196
    Britgirl
    Keymaster

    Hi, the logs would be useful, from both the connecting client and the remote server. Can you follow these instructions and send them to us? Either attach them here, of it they are too big, you can send them directly to forum[at]nomachine[dot]com.

    https://www.nomachine.com/DT10O00163

    in reply to: Mint 18.3 connect to Win 7 with no display or keyboard #20187
    Britgirl
    Keymaster

    We’d also like to have an automatic forum – this used to be one, then for the reasons I hinted at above, we decided to moderate it. Keep on using NoMachine and keep on giving your feedback. It’s helpful to us in our shaping of the product and the services we offer. If you’re in driving distance to Nashville, come by to the Lisa18 Conference. We have a stand there 🙂

    https://www.usenix.org/conference/lisa18

    in reply to: Mint 18.3 connect to Win 7 with no display or keyboard #20181
    Britgirl
    Keymaster

    Awesome product, just a shame that it takes two days to get your first post on line and then another two days before anyone bothers to reply

    I’m not quite sure why you say it takes two days for topics to get online. We’re possibly in a different time zone to you which means if you post it during your day, it’s likely our night time. We could automatically publish them, but moderation was a necessity to not give spammers, shrills and trolls a free rein to ruin a courtesy service we offer to users of the free version, mostly, as well as evaluators. And from what I see you got an answer within 24 hours every time you submitted, except for the weekend in the middle (our developers don’t always work on the weekends though it’s known to happen ;-)). The forums are a public space, not just a free channel to developers, who for obvious reasons have their time taken up with i) development and ii) support enquiries for subscribed customers. For example, those users of the freebie NoMachine who want a direct line to the support team and don’t want to use our moderated forums have the Enterprise Desktop option 🙂

    in reply to: Retina support in the UI? #20200
    Britgirl
    Keymaster

    Hi,

    Thanks for the image. We are investigating. What’s weird is that we are not able to reproduce what you’re seeing on the Retina Macs we have here.
    —-

    Attached your image of tray icon context menu, in comparision to some iTunes fonts and icons.
    For the sake of completeness: MacBook Pro, 13″, Early 2015, OSX 10.13.6 High Sierra

    Attachments:
    in reply to: Ubuntu 16.04.5 – Console display access unavailable #20132
    Britgirl
    Keymaster

    We received the logs and will provide some feedback soon.

    Britgirl
    Keymaster

    No, NoMachine is not affected.

    NoMachine uses libssh2 which is not affected by the bugs reported in the recent advisory about libssh. You can read more about it here: https://access.redhat.com/security/cve/cve-2018-10933

    To find out what version of libssh2 is used:

    grep libssh /usr/NX/share/documents/credits/CREDITS

     

    Btw, we just released version 6.3.6, you might want to consider updating your installations 😉

    in reply to: White screen when connecting after one day #20104
    Britgirl
    Keymaster

    Hi, the logs didn’t attach (they might have been too big). Can you try sending them directly to forum[at]nomachine[dot]com?

    in reply to: NoMachine file transfer Gnome 3 does not work? #20103
    Britgirl
    Keymaster

    Do you mean that KDE isn’t showing the !M icon in the system tray? Or do you mean that drag and drop isn’t working?

    To investigate, please confirm:

    – NoMachine version on client, NoMachine version on server
    – Linux distribution and specific version on the server
    – OS and version on the client
    – is it a virtual desktop session, a physical desktop session, or a browser-based session?
    – are you dragging from server to client or client to server?

    in reply to: Cannot complete connection to Linux Mint #20095
    Britgirl
    Keymaster

    Hi marty39, please check your inbox for further instructions. A patch is available.

    in reply to: Copy-Paste sync doesn’t work when lock screen is active #20093
    Britgirl
    Keymaster

    This happens also when you’re working on Windows locally, without NoMachine. Windows doesn’t let you use clipboard in the login screens for security reasons.

     

    Britgirl
    Keymaster

    Please update your software to the latest 6.3.6.

    in reply to: NoMachine refuses to re-attach to physical session #20079
    Britgirl
    Keymaster

    Make sure you update to the latest 6.3.6 as it includes the patch for TR07P08710.

    in reply to: How can I improve quality when using H264 #20078
    Britgirl
    Keymaster

    Make sure you download the latest release 6.3.6. It contains the patch for this bug.

    https://www.nomachine.com/SU10P00200

    in reply to: NoMachine file transfer Gnome 3 does not work? #20076
    Britgirl
    Keymaster

    This is a limitation in Gnome. Please see here for more details: https://www.nomachine.com/TR10N07312

Viewing 15 posts - 3,901 through 3,915 (of 5,465 total)