Britgirl

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Viewing 15 posts - 3,961 through 3,975 (of 4,692 total)
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  • in reply to: Upgrade failure 5.0.43 to .47, Linux Workstation license #9215
    Britgirl
    Keymaster

    Thanks for letting us know.

    in reply to: Cannot create session directory #9214
    Britgirl
    Keymaster

    Please update your software. The Trouble Report was fixed in 5.0.53.

    in reply to: Cannot login to server on Debian #9212
    Britgirl
    Keymaster

    The fix for this TR was released in version 5.0.43. Please update if you haven’t already done so.

    in reply to: Can’t create a new virtual desktop on ubuntu 14.04 #9573
    Britgirl
    Keymaster

    Can you send us the logs? Please check this document for instructions.
    https://www.nomachine.com/DT07M00098

    Send them to forum[at]nomachine[dot]com.

    in reply to: Authentication failed for nx #9185
    Britgirl
    Keymaster

    The free NoMachine product doesn’t support SSH based connections methods.

    Check that you are using the latest version with default NX protocol. This will  connect on port 4000. To check that you are using the NX protocol, open the GUI, right click on the connection, and then ‘Edit’.

    The output of status you pasted is correct:

    […]

    NX> 162 Disabled service: nxnode.

    […]

    which means that the nxserver was not able to find local X server, which is correct in case of headless hosts.

    in reply to: After disconnect, physical screen always stays black #9184
    Britgirl
    Keymaster

    Thanks for the additional information that you submitted with the logs. We have found out what the problem is and one of our developers will update the topic soon. Can you update the forum post with what you wrote in your email? 🙂

    in reply to: Unable to unlock settings #9161
    Britgirl
    Keymaster

    @imans, see the thread above. If possible, send us the additional information that Tor has already requested. Thanks!

    in reply to: NoMachine suspends instead of running in background #9142
    Britgirl
    Keymaster

    It seems you are using the legacy server version. Questions about version 3.5.0 (or earlier) are dealt with via the traditional support channels. If you don’t have a subscription and you are using the free NX Free Edition or an evaluation, please contact the team via the Contact Us link in the footer of the website and select General Enquiries.

    in reply to: Desktop sharing idea #9141
    Britgirl
    Keymaster

    Did you try what Tor suggested?

    If you wish to use the same connection to do both virtual desktop and desktop sharing, then I’d suggest to not save the desktop type in the configuration (by checking the box “Save this setting in the connection file” in the type selection dialog).

    in reply to: After disconnect, physical screen always stays black #9131
    Britgirl
    Keymaster

    We will be sending you an email soon with further instructions.

    in reply to: NoMachine blocks VirtualBox USB #9071
    Britgirl
    Keymaster

    In the meantime we have also notified Oracle. It appears to be something that may well need to be fixed on their side. Of course, if there is a fix that we can implement, we will post any info here.

    in reply to: After disconnect, physical screen always stays black #9056
    Britgirl
    Keymaster

    What Linux distribution and version are you using on the PC at work (the server)? Client OS which initiates the connection ? – useful to know for replication during investigation.

    in reply to: Xorg high CPU utilization, Matrox bug #9041
    Britgirl
    Keymaster

    Similarly to what was suggested above you could try updating the driver.

    Britgirl
    Keymaster

    Hi everyone, the patch hasn’t been released yet. When a new version of a major Linux distribution comes out, it needs to go through our quality assurance procedures to check compatibility and potential usability issues, such as the one described in this thread. We generally need at least a month in order to officially add it to our list of supported list. This gives us the time to test thoroughly and eliminate problems.

    Until then, the best alternative is either to use virtual desktop sessions (if you are using Workstation), or use another GUI such as KDE, Unity, XFCE, LXDE or another if that’s possible.

     

    in reply to: Spinning camera when playing Remote World of Warcraft #9035
    Britgirl
    Keymaster

    The Trouble Report is here https://www.nomachine.com/TR11M06188.

    When the fix has been officially released you will receive a notification. Just check the ‘notify me’ box and leave your email address.

Viewing 15 posts - 3,961 through 3,975 (of 4,692 total)