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BritgirlKeymaster@fermulator, a modification can occur for any number of reasons – from a typo to the closure/implementation. This is the general rule of our KB entries (articles, docs, FR and TR). It’s an indication of freshness.
In the case of this TR, its internal status has changed, for the developers. Showing the modified date could be misleading in the case where there is no visible change to the customer. I’ll bring it up with the web team and see what improvements can be made.
As for the release date, Cato gave an indication in his last reply just above.
BritgirlKeymasterThere was a typo in Bilbotine’s reply.
it will redirect from
It should be
http://example.com:4080 https://example.com:4443For a working redirection ofย https://example.com:4443 to https://example.com:4443/nxwebplayer?desktop, can you try this?
Edit htd.cfg and make changes from:
" <VirtualHost 0.0.0.0:4443> ServerAdmin you@example.com SSLEngine on SSLProtocol All -SSLv2 -SSLv3 "to look like:
" <VirtualHost 0.0.0.0:4443> ServerAdmin you@example.com RewriteEngine On #RewriteCond %{REQUEST_URI} !\?desktop$ RewriteCond %{REQUEST_URI} !^/nxwebplayer?desktop$ RewriteRule ^/?(.*)/$ /$1/nxwebplayer?desktop [L,R] SSLEngine on SSLProtocol All -SSLv2 -SSLv3 "When making any changes in htd.cfg nxhtd has to be stopped first with:
# /etc/NX/nxserver --stop nxhtd– and after the change restarted using:
# /etc/NX/nxserver --start nxhtd[ paths are examples on Linux ]
August 21, 2018 at 14:15 in reply to: Frozen virtual desktop when WebRTC is enabled in WebPlayer #19384
BritgirlKeymasterPlease use this TR link to check when a patch is available:
Frozen screen when connecting via WebRTC session through TURN server
https://www.nomachine.com/TR08P08792
BritgirlKeymasterBy data transfer I suppose you mean file transfer, copy and paste etc?
If so, please see the following:
How to disable clipboard in NoMachine
https://www.nomachine.com/AR04L00798Enabling and disabling the NoMachine device sharing services manually
https://www.nomachine.com/DT10O00151August 3, 2018 at 15:06 in reply to: H.264 and "Disable multi-pass encoding" – does it work together? #19254
BritgirlKeymasterJust to confirm that a patched library has been sent to both of you for testing ๐
August 2, 2018 at 10:37 in reply to: H.264 and "Disable multi-pass encoding" – does it work together? #19240
BritgirlKeymasterWe’ve downloaded the file, go ahead and remove it.
BritgirlKeymasterOK, thanks for letting us know.
BritgirlKeymasterI was referring to the encoder. Send us the logs as per the instructions and we’ll take a look ๐
BritgirlKeymasterHi,
In a corporate environment, where the company is requesting the use of NoMachine software to its users, that would be considered commercial use. So a better fit would be the NoMachine Enterprise Desktop to access the Ubuntu desktops which reside in the office (or wherever it is they are).
I would also recommend it because you have direct access to the support team which would be able to help you with exploring possible options on how to pre-configure the settings for your specific environment and usage (whether that could be via script of some sort or other solution could be explored with them), and of course for any other problems or questions.
Some additional information about what defines personal and commercial use is available here: https://www.nomachine.com/AR03P00972 You can compare Enterprise Desktop and free NoMachine package here: https://www.nomachine.com/remote-access-for-your-needs. From what you write I understand you’ve got quite a few users, so packs of 10 subscriptions seem like the best option. If you contact our sales team, they will be able to answer any commercial-related questions (and also pre-sales support) further.
As a client-side software, your users can use NoMachine free on the personal Macs or, if they only require the connection GUI and they don’t want to enable access to the Macs, Enterprise Client is available.
BritgirlKeymasterWe dug deeper in to the problem because, actually, things were not fully clear. Maybe we’ve found a bug with the nVidia hardware encoder that causes post-processing to be applied when it shouldn’t. Weโve sent you an email with instructions to confirm the problem.
August 1, 2018 at 16:11 in reply to: H.264 and "Disable multi-pass encoding" – does it work together? #19208
BritgirlKeymaster@enverex and @martinidry, check your inboxes. I’ve just sent you both an email with instructions to help us find what’s causing the weird behaviour.
BritgirlKeymasterHi sdcinvan, when deciding default settings we have to consider a number of criteria, such as who is using the software and what they are using it for ๐
So changing the default server settings for one group of users would upset a load of other users, and vice-versa, such as users who are engaging in remote collaboration vs. those who are using it for unattended access. Your question, though, has given us food for thought, and we’ll definitely be looking in to ways to how we can handle better such situations.
You published this in the Linux category. I’m not sure how you are using the software and how the software is being installed (by you or directly by the users you mention). If your users are all using Linux on the server, and you’re concerned they’ll forget to blank the monitor when accessing their desktop or skip your advice on how to best configure their computers for unattended access, could the terminal server family be more appropriate, such as Workstation?
BritgirlKeymasterDid you follow the instructions in the Getting Started Guide? See Fig. 13:
https://www.nomachine.com/getting-started-with-nomachineYou need to put the hostname in the first field (‘host’), and then in the second field (‘port’) put the port number you have mentioned in your example (25520).
Did you take the IP address and port number from the Welcome panel on the host you want to access as you can see in Fig. 10?
BritgirlKeymasterThe player logs are actually missing from the logs you sent us.
Did you check “Don’t delete log files on exit” in the UI? Is it possible for us to receive them? Ideally, you would need to submit those and the server-side logs again from the same session.
From the server-side logs you sent we see you are connecting from Mac to a NoMachine virtual desktop on Ubuntu. Please confirm that this is your scenario.
Provided you are trying to run a virtual desktop session, try running it with X11 Vector Graphics enabled and disabled and see if there’s a difference. You can also try to connect to physical session – does the problem still happen? More about this is here:
https://www.nomachine.com/AR02L00779
https://www.nomachine.com/DT10O00153You also state that the client closes. Are you able to try connecting from another client machine and see if the problem persists (a different OS)?
BritgirlKeymasterSo that other readers can see the related topic, here’s the link: https://forums.nomachine.com/topic/black-screen-oops-rendering-issues-on-red-hat.
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