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Can you send us the logs? Please check this document for instructions.
https://www.nomachine.com/DT07M00098Send them to forum[at]nomachine[dot]com.
The free NoMachine product doesn’t support SSH based connections methods.
Check that you are using the latest version with default NX protocol. This will connect on port 4000. To check that you are using the NX protocol, open the GUI, right click on the connection, and then ‘Edit’.
The output of status you pasted is correct:
[…]
NX> 162 Disabled service: nxnode.
[…]
which means that the nxserver was not able to find local X server, which is correct in case of headless hosts.
Thanks for the additional information that you submitted with the logs. We have found out what the problem is and one of our developers will update the topic soon. Can you update the forum post with what you wrote in your email? 🙂
@imans, see the thread above. If possible, send us the additional information that Tor has already requested. Thanks!
It seems you are using the legacy server version. Questions about version 3.5.0 (or earlier) are dealt with via the traditional support channels. If you don’t have a subscription and you are using the free NX Free Edition or an evaluation, please contact the team via the Contact Us link in the footer of the website and select General Enquiries.
Did you try what Tor suggested?
If you wish to use the same connection to do both virtual desktop and desktop sharing, then I’d suggest to not save the desktop type in the configuration (by checking the box “Save this setting in the connection file” in the type selection dialog).
In the meantime we have also notified Oracle. It appears to be something that may well need to be fixed on their side. Of course, if there is a fix that we can implement, we will post any info here.
What Linux distribution and version are you using on the PC at work (the server)? Client OS which initiates the connection ? – useful to know for replication during investigation.
Hi everyone, the patch hasn’t been released yet. When a new version of a major Linux distribution comes out, it needs to go through our quality assurance procedures to check compatibility and potential usability issues, such as the one described in this thread. We generally need at least a month in order to officially add it to our list of supported list. This gives us the time to test thoroughly and eliminate problems.
Until then, the best alternative is either to use virtual desktop sessions (if you are using Workstation), or use another GUI such as KDE, Unity, XFCE, LXDE or another if that’s possible.
The Trouble Report is here https://www.nomachine.com/TR11M06188.
When the fix has been officially released you will receive a notification. Just check the ‘notify me’ box and leave your email address.