Forum Replies Created
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November 2, 2017 at 15:05 in reply to: Cannot connect to physical desktop issue / Ubuntu 16.04 running MATE Desktop #16266
Britgirl
KeymasterWe’ve opened a Trouble Report. Please sign up to receive a notification of the fix when it’s available.
https://www.nomachine.com/TR11O08235October 31, 2017 at 08:41 in reply to: Local cursor should take priority, not the remote cursor #16248Britgirl
KeymasterSecurity settings regarding how much control you give or don’t give to the trusted person which is connecting to your own desktop are available here. https://www.nomachine.com/DT11M00107#3
October 31, 2017 at 08:29 in reply to: Unable to create new display after upgrade to Fedora 26 #16244Britgirl
KeymasterI extracted the output from your reply and attached it here as it was very long.
Attachments:
Britgirl
Keymaster@graphixillusion, developers are quite busy, please be patient 😉
October 30, 2017 at 08:58 in reply to: Cannot update NoMachine server — update already running #16219Britgirl
KeymasterHi Derry, it seems the check box wasn’t flagged correctly for follow up notifications, although your profile is indeed configured to receive notifications.
October 23, 2017 at 09:32 in reply to: Cannot update NoMachine server — update already running #16160Britgirl
KeymasterHere’s the original link: https://www.nomachine.com/forums/topic/a-software-update-is-already-running
We’ve received the logs 🙂
Britgirl
KeymasterPlease forward the mouselog to forum[at]nomachine[dot]com. Thanks!
Britgirl
KeymasterThey didn’t attach, so I suggest you forward them on to forum[at]nomachine[dot]com.
Btw,
/etc/NX/nxserver --start nxsshd
is a Windows command. Windows doesn’t ship SSHD so we provide it, Linux ships its own native version). Can you provide more details about your set-up (see What to include below)? Thanks.Britgirl
KeymasterBefore the end of the year. Please sign up to receive a notification when it becomes available: https://www.nomachine.com/FR09L02827
Britgirl
KeymasterHave you tried the tips here? https://www.nomachine.com/AR09O00937
Britgirl
KeymasterThe user,whose computer is being accessed (so the one receiving technical support), needs to accept the connection – this is the default setting of the software once it is installed.
Please consult the following guide which gives further details about the server-side configuration https://www.nomachine.com/DT11M00107#3.
Britgirl
KeymasterCan you submit the logs directly to forum[at]nomachine[dot]com ?
October 10, 2017 at 09:03 in reply to: Google 2-factor authentication not working for NoMachine #16015Britgirl
KeymasterWe’ll monitor for logs from you 🙂
Britgirl
KeymasterSee https://www.nomachine.com/TR01N06385
Sign up to receive notification of when the fix is available.
We will provide an up-to-date version of USB drivers with the incoming v. 6 (which should be released soon). Once available, upgrading to v. 6 will help to solve also your issue.Britgirl
KeymasterThey didn’t attach, there is a limit on the size
Submit them to forum[at]nomachine[dot]com making sure you include the link to the forum topic.
Thanks!
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