Britgirl

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Viewing 15 posts - 4,021 through 4,035 (of 5,342 total)
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  • in reply to: Help to configure remote WAN control on Windows & Linux #17048
    Britgirl
    Keymaster

    What you need is NoMachine Network (Anywhere) which hasn’t been released yet. Please sign up to the Feature Request to know when it has been implemented, https://www.nomachine.com/FR07J02731.

    in reply to: Conflict with other software? #17039
    Britgirl
    Keymaster

    Can you point to a download of an evaluation or free version, so we can investigate further?

    in reply to: Can’t connect with 6.0.66 #17028
    Britgirl
    Keymaster

    The public downloads provide links to the latest version. Naturally we keep a strict timeline of versions in our repository for customers which make special requests.

    getting rid of backward compatibility

    If you are referring to backward compatibility between version 6 and 3.5.0, the latter became legacy quite a while back, and the reason for dropping support for the NoMachine login is because we have over the years offered more and more authentication options in order to provide the most flexible and most secure integration with existing configurations available on the server host. Customers who have subscriptions with us can put in a special request to receive a download link to the earlier version if they are not able to update the server, or if they are still using NoMachine login even with version 5 (or 4). They can then distribute it to their users privately. Perhaps your administrator has already been in touch with us?

    If you’re not sure, or you are the admin, please reach out to the Info team to request a download, https://www.nomachine.com/contact-request.

    in reply to: Connecting to an existing remote desktop session #17021
    Britgirl
    Keymaster

    Are you sure you are not connecting to a Linux host (you opened the topic for Windows)? If that’s the case, can you tell us what is installed on that Linux host – NoMachine product and version, Linux distro and version?

    in reply to: Can’t forward USB devices to OS X Yosemite #17017
    Britgirl
    Keymaster

    It seems to be the bug that we already fixed, https://www.nomachine.com/TR01N06360. Can you update the software and check again?

    in reply to: Can’t connect with 6.0.66 #17016
    Britgirl
    Keymaster

    I suggest you contact the administrator of your NoMachine server. The NoMachine login is no longer supported with version 6, please refer to the following article: https://www.nomachine.com/AR11O00947

    The person in charge of the server should contact us via the website to know what options are available for environments still running legacy NX 3.5.0 and/or the NoMachine login method.

    in reply to: Trouble staying connected on Windows 10 Home laptop #17003
    Britgirl
    Keymaster

    NoMachine 5.3.12-14 (Linux Mint 18.3 Cinnamon) from repository

    In a previous post you wrote this. I’m not sure which repository you mean since our official packages are only available directly from our website. Can you confirm where you downloaded from?

     

    in reply to: Unable to connect with server through NoMachine Client #16980
    Britgirl
    Keymaster

    You need to enable debug, reproduce the problem and submit the logs, send them to forum[at]nomachine[dot]com. Instructions are here:https://www.nomachine.com/AR07K00677

    in reply to: Can NoMachine block an attempt to connect? #16961
    Britgirl
    Keymaster

    Congratulations 🙂

     

    Enterprise Desktop, for access to the physical display, lets unlimited users connect. They will see the same GUI which is running on the remote host. I suggest you also take a look at the following articles which outlines the differences between NoMachine free, Enterprise Desktop etc.

    https://www.nomachine.com/AR07L00808

    https://www.nomachine.com/AR10K00702

    By default when a user connects to a server where that same user is already connected, NoMachine migrates the running connection to the new device which is requesting to connect, it assumes you are the same person because you are using the same session file (in the Recent connections panel). To change this, create more than one NXS file, each one with a different name, so the client will not match the running session.

     

    in reply to: Two users and 1 PC with NoMachine #16959
    Britgirl
    Keymaster

    Hi, sorry for delay. We reproduced it and published the Trouble Report here: https://www.nomachine.com/TR12O08313

    Sign up to receive notification of the fix when it has been released 🙂

    in reply to: Dell USB 3 docking station and NoMachine conflict? #16956
    Britgirl
    Keymaster

    We are aware of the issue and a Trouble Report has already been opened. Conflict exists between ASMedia USB Controller drivers and NoMachine USB driver (nxusb)

    http://www.nomachine.com/TR12O08331

    There is no need to uninstall the software if you adopt the workaround described in the link above (disabling the USB drivers in NoMachine).

    Please sign up to be notified when a patch has been released.

     

     

    in reply to: AVC Pack for Windows doesn’t seem to work? #16934
    Britgirl
    Keymaster

    It’s very strange. If you send in your node.cfg we can check it to see that there’s no weird setting.

    in reply to: Blank on headless Tesla GPU #16905
    Britgirl
    Keymaster

    After further investigation it seems that it’s not an issue of codecs (indeed logs don’t show any errors from codecs whatsoever). It appears that codecs (both H264 and VP8) are encoding a blank frame, hence the blank screen.

    To allow us to check whether the frame is indeed blank and possible reasons as to why, we need you to install the package that I’ve emailed to you. It’s not a patch. Install it, enable logs as you did before, run the session, grab the logs and then zip up and send to us.

    Thanks for your patience!

    in reply to: AVC Pack for Windows doesn’t seem to work? #16890
    Britgirl
    Keymaster

    We aren’t able to reproduce this behaviour. If you have the AVC pack available, you shouldn’t need to change anything in the server-side settings (or client, for that matter). NoMachine by default checks first if H.264 is available, if it isn’t available, it falls back to VP8. The settings are there for additional configuration when you want to force a specific codec, frame-rate and so forth. Did you do a restart of NoMachine?

    in reply to: AVC Pack for Windows doesn’t seem to work? #16882
    Britgirl
    Keymaster
Viewing 15 posts - 4,021 through 4,035 (of 5,342 total)