Britgirl

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Viewing 15 posts - 4,651 through 4,665 (of 5,108 total)
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  • in reply to: Using domain login name like domain\user gives error #5578
    Britgirl
    Keymaster

    A TR has been opened.

    Users cannot connect when the NoMachine server is installed  on a Windows Active Directory client
    https://www.nomachine.com/TR10L04643

    You may select the ‘Notify me when the TR is closed’ option to be informed when a fix for this issue is available.

    in reply to: iOS app available for download #5564
    Britgirl
    Keymaster

    3. it has a performance bug. if there is low traffic, the incoming stream pauses for 1 second every 2-3 or so seconds. If there is a fullscreen video playing instead consuming a bigger amount of bandwidth, it doesnt do those pauses. it is especially evident when you start to play an mp3 on an otherwise static remote desktop, it then stutters so much that it is unbearably and it is useless to listen to. one workaround that i found is if I hold a finger on the ipad screen continually scrolling it around then the stuttering stops and it is fluid. I guess some kind of connection “sleeping” happens when there’s low traffic and no touching activity.

     

    We have reproduced this and have commenced investigation.

     

    Is h264 support included with the iOS client or not? (I couldn’t find any information about that)?

     

    No, it’s not available in the current version.

    in reply to: No image or desktop changes on client screen #5540
    Britgirl
    Keymaster

    for any other reader’s benefit, the command process is:

    Show the connection status -> Connection preferences -> Performance

    Just for the record, both GUI labels are correct. It depends on whether you are using the free version or not.

    ‘Show the server status -> Server preferences -> Performance’ appears in any of the server products from the NoMachine for the Enterprise range.

    in reply to: NX server 4.3.30 black screen on Ubuntu 14.10 #5516
    Britgirl
    Keymaster

    If you are connecting to Unity 3D, this might help: https://www.nomachine.com/AR09L00814

    in reply to: No image or desktop changes on client screen #5498
    Britgirl
    Keymaster

    We would need to see the logs to be able to know why this is happening. Please follow the instructions here: https://www.nomachine.com/AR07K00677. Then send to issues[at]nomachine[dot]com, referencing your topic in the subject.

     

    in reply to: Nxserver exits and restarts #5483
    Britgirl
    Keymaster

    Can you update to the latest version and tell us if you are still experiencing the problem?

    in reply to: Black screen and mouse pointer at boot after install #5482
    Britgirl
    Keymaster

    Please use the Trouble Report link to monitor the status of the fix. This forum topic will be closed.

    in reply to: Middle Mouse button emulation? #5481
    Britgirl
    Keymaster
    in reply to: Video quality and connection latency #5478
    Britgirl
    Keymaster

    Please update to the latest version. X264 compilation problems were recently resolved.

    in reply to: No available sessions #5473
    Britgirl
    Keymaster

    Can you tell us what version of NoMachine you have installed both sides? If you haven’t update to 4.3.30, please do. If you are still having problems let us know.

    in reply to: H.264 not working in Ubuntu 14.10b2 client #5472
    Britgirl
    Keymaster

    Support for version 56 is being added

     

    It has since been added. I suggest you update to the latest packages.

    in reply to: Ubuntu 12.04LTS freeze with NX4 4.2.25 #5470
    Britgirl
    Keymaster

    Did you update the software to 4.3.30? Are you still encountering issues?

    in reply to: Clicking on spinning animation closes nxplayer window #5468
    Britgirl
    Keymaster

    When you manage to reproduce the problem, grab the logs and submit them via the usual channels. We will take a look.

    As Tor already mentioned, we will evaluate how to make it clearer for users that they can cancel the connection should the need arise. Remember to open a  new topic for the “session sticks on connection” issue.

    in reply to: EnableNetworkSharing doesn’t work #5427
    Britgirl
    Keymaster

    Try submitting them via email as in the past and referencing your topic.

    in reply to: Error is 138: Connection timed out #5405
    Britgirl
    Keymaster

    Hello,

    Can you submit a screenshot and your session configuration file, so we can check what you’ve configured? You can submit them to issues[at]nomachine[dot]com for privacy reasons. Make sure you reference your email with topic title.

Viewing 15 posts - 4,651 through 4,665 (of 5,108 total)