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Point 2 isn’t clear, can you explain what isn’t working correctly? Our developers are investigating point 1 in the meantime.
I don’t think I understand what you want to do. Do you want to redirect the headphones to the NoMachine server or KVM? If NoMachine is not redirecting to its own server, this would be a bug.
We need to investigate further. Can you contact us via https://www.nomachine.com/report-issues referencing the topic name?
We will pass you a binary file of nxupnp to install. After installing it, we will need the output of nxupnp.exe -l and check whether you see the Windows machine IP in the list.
If you don’t, you can add it manually by executing: nxupnp.exe -A list 4000 -R <OUTSIDE_PORT> TCP 600.
Hi Misha,
can you contact our team using this form and we will explain what the next steps are.
https://www.nomachine.com/report-issues
This topic is dealt with via a similar post here:
Hi, are you able to submit logs to us? Instructions on how to extract them are here: https://www.nomachine.com/AR10K00697
If the files are not too big, you can attach them here, otherwise you will need to send them to issues[at]nomachine.com. Our developers will take a look to see what’s going wrong.
Because Enterprise Server “stays in the middle” of NX session in the current realisation and is a point of failure. Maybe clusterisation helps with it, but, as I understand, anyway all nx sessions will be disconnected when the cluster switch (or not?).
The high-availability feature of NoMachine monitors the servers in an active-passive set up. Check this document for more details:
https://www.nomachine.com/DT03L00066
Sessions on the NoMachine nodes are preserved in case of failover and can be reconnected.
Can you check that your server is configured properly? Follow these steps:
– Go to the !M icon in the system tray of the computeryou are connecting from.
– Click “Show server status/Connection status”
– Select Server preferences/Connection preferences
– Click on the NX service with the right mouse button (it’s the ‘NX’ under the ‘Name’ label)
– Click edit service
– Check the ‘Gateway port’ boxIf you made this change on the client, you could try a reinstall and create a new connection. Reinstalling will use the default key.
Either your router doesn’t support UPnP or or NAT-PMP, or they are disabled. Have you tried manually configuring forwarding on the router? See these similar posts:
https://www.nomachine.com/forums/topic/cant-connect-outside-of-local-network#post-2247
https://www.nomachine.com/forums/topic/both-machines-behind-different-firewalls#post-2905
Can you send us the logs? Follow the instructions in the article here: https://www.nomachine.com/AR10K00697 Enable logs, reproduce the problem and then zip up and send to us. You can either attach them here, or send to issues[at]nomachine[.]com.
I am closing this thread. The keyboard problems described should be fixed in 4.2.21. Refer to https://www.nomachine.com/forums/topic/nomachine-key-mappings-issue
Up arrow key problems were fixed in 4.2.19 (https://www.nomachine.com/AR05L00803) and then in a successive 4.2.21. Users should therefore make sure they have the latest packages.