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BritgirlKeymaster
Sorry, I didn’t point you to the link on our website: https://www.nomachine.com/AR07K00677. This explains how to get the full set of logs.
BritgirlKeymasterAre you using 4.0.370? A similar problem was fixed in this version. If you are using 4.0.370, then you will need to send us full logs:
https://www.nomachine.com/AR07K00677
and
https://www.nomachine.com/AR10K00697
BritgirlKeymasterHi dalejn, can you provide more information about the “trouble connecting”? What NoMachine version and OS is it on the client side? Looks like the logs were too big, so please forward them to issues[at]nomachine.com referecing your topic.
Thanks
BritgirlKeymasterWe’ll need the full logs, both sides. This excerpt doesn’t give us enough information. Try attaching them here, otherwise send to issues[at]nomachine.com and reference your topic in the subject.
BritgirlKeymasterMulti-factor not supported right now, but planned for one of the next releases. Check the features table to see what authentication mechanisms are currently supported https://www.nomachine.com/feature
BritgirlKeymasterHi, we appreciate your patience. It’s a bug, so we’re going to open a Trouble Report.
BritgirlKeymasterWe’ve opened a Trouble Report with a workaround: https://www.nomachine.com/TR02L04249
BritgirlKeymasterIt would be useful to understand how you feel the new version is inferior to the older version, so that we can improve it.
The biggest change in version 4 is that you can do all the configuration you did in the old client during the session, while in version 3 you had to take a number of decisions before connecting to the remote server and, once connected, you could do very little. The initial GUI, by which you must choose the computer to connect to, is designed to be “dynamic”.
As for the select text issue, it would help to know what Windows version on the client you have installed, what Linux distribution and version you are using on the server side, what DE it is. What NoMachine products and version have you installed on client and server sides? (see list below “What to include”). We assume that you have Workstation installed on the server side.
We are aware of a problem with selecting text for which a TR is open https://www.nomachine.com/TR11K04089.
BritgirlKeymasterYou can change the size of the remote desktop at any time by using the OS system tools directly from within the NX session, and then via the menu you can select whether to view 1:1 or not.
For example, if you are running a virtual or a remote desktop on Ubuntu 11.04, you can change the size of the remote screen by running the ‘Monitor Preferences’ tool from the System -> Preferences -> Monitors menu. It is then up to the Player to adapt the way it displays the content of the session inside its window.
BritgirlKeymasterWe will evaluate how this can be improved. Thanks for your feedback.
BritgirlKeymasterContact us at issues[at]nomachine.com and we will give you further information.
Britgirl
February 4, 2014 at 17:54 in reply to: Black box behind cursor in VMWare Player running Ubuntu #2126BritgirlKeymasterHi Ethanee, a Trouble Report is open: https://www.nomachine.com/TR02L04246
BritgirlKeymasterSee this article here https://www.nomachine.com/AR10K00710.
BritgirlKeymasterThat would be very helpful. Can you send us details? Contact us at isses[at]nomachine.com so that any sensitive data is not published on the forums.
January 31, 2014 at 18:33 in reply to: Feature request: "Show the server status" should show product identity #2083BritgirlKeymasterCould it be that you had a different server product installed prior to installing NoMachine Terminal Server?
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