Britgirl

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Viewing 15 posts - 481 through 495 (of 5,469 total)
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  • Britgirl
    Keymaster

    Apologies for the delay in coming back to you. Upon further investigation we were able to reproduce the same error and have opened a trouble report which you can view at the following link: https://kb.nomachine.com/TR02W11278.

    in reply to: Linux host/Windows 11 guest – no audio? #51851
    Britgirl
    Keymaster

    It could be that Pipewire in Manjaro may be causing problems (which we would like to investigate further). In the meantime, you could switch to Pulsewire instead. Please take a look at the article. You will have to adjust the commands for your own system:

    How to enable audio on systems relying on PipeWire for sound
    https://kb.nomachine.com/AR07T01168

    – Please tell us the exact version of your OS (manjaro version).
    – And the version of the audio server. The easiest way to check is by command “pactl info”. What does it show? If the “pactl” command doesn’t exist, you can check the pipewire version by running “pw-cli info 0”.

    in reply to: White screen via LAN or Internet Ubuntu 24.10 #51850
    Britgirl
    Keymaster

    Gather logs from both server and client machines as per the instructions here please,  https://kb.nomachine.com/DT07S00243, and send them to forum[at]nomachine[dot]com. Thanks.

    in reply to: White screen via LAN or Internet Ubuntu 24.10 #51849
    Britgirl
    Keymaster
    Britgirl
    Keymaster

    Hi, we need complete logs from the macOS machine; the ones you attached were only from the server component (we’d need the agent/node logs as well).

    You can extract all logs from the macOS server using the instructions here: https://kb.nomachine.com/DT07S00243

    Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

    in reply to: NoMachine client fails to run the second time #51826
    Britgirl
    Keymaster

    li_simo_hayha_il

    please update to the latest 8.16 and let us know if you are still encountering the issue.

    in reply to: Getting VirtualGL working #51821
    Britgirl
    Keymaster

    Hi, the logs didn’t include the user’s home which is strange, the automatic procedure should include it. Can you try again, this time with the manual procedure?

    https://kb.nomachine.com/DT07S00244

     

    in reply to: Cant log in to server on RPi Ubuntu #51818
    Britgirl
    Keymaster

    Hi, what version of Ubuntu is on your RPi?

    On your macOS client (what OS version btw), do you mean you cannot see the Ubuntu host advertized on your same LAN? (it has a pipe icon).

    From the Windows client, can you see the Ubuntu host?

    Have you tried connecting to the Ubuntu host by creating a connection manually?

     

    in reply to: Struggling with Google Authenticator #51811
    Britgirl
    Keymaster

    Good to know 🙂  If you have any other questions, feel free to open a new topic!

    in reply to: Cadence windows are black after reconnect #51800
    Britgirl
    Keymaster

    To be honest, this looks to be a job for NoMachine Support and not something that can be handled in the forums. It would require quite a deep investigation as to why this is happening with Cadence Virtuoso only in one particular environment (MATE), but yet  in Gnome everything works correctly.  That said, we can suggest you disable X11 vector graphics to see if that helps.

    In the node.cfg set:

    AgentX11VectorGraphics 0

    https://kb.nomachine.com/AR02L00779
    The X11 vector graphics mode in X-Window virtual desktop

    in reply to: Struggling with Google Authenticator #51789
    Britgirl
    Keymaster

    We went through our article and checked our configurations with what you posted. Bear in mind that the instructions in the article are for one type of many possible configurations. For your set up, this should work:

    edit /etc/pam.d/nx like here:

    # This is a default PAM configuration for NoMachine. It is based on
    # system’s ‘su’ configuration and can be adjusted freely according
    # to administrative needs on the system.

    auth [success=1 default=ignore] pam_unix.so nullok
    auth requisite pam_deny.so
    auth required pam_permit.so
    auth required pam_ecryptfs.so unwrap
    auth optional pam_cap.so

    auth required pam_google_authenticator.so

    account include su
    password include su
    session include su

    We’ve tested it and it works.

    in reply to: Suggestion – all screens select #51784
    Britgirl
    Keymaster

    Are you using macOS and cycling through the monitors? ‘3’ is used for the third monitor in the case you have one. And ‘all’ already exists, just use ‘A’.

    https://www.nomachine.com/switching-the-view-between-multi-monitors-during-a-remote-desktop-session

    in reply to: Struggling with Google Authenticator #51781
    Britgirl
    Keymaster

    No problem 🙂 We’re investigating further. Generally those instructions are good to go for most Linux systems. Can you confirm you are using the latest Linux Mint? What Windows version are you connecting from? In the meantime, are you able to send us the logs? You can extract them using the instructions here: https://kb.nomachine.com/DT07S00243. Send both server-side logs (from the Linux Mint server) and the client-side logs from the device you are connecting from.

    Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

    in reply to: No audio stream to iOS #51780
    Britgirl
    Keymaster

    It’s possible that you need to adjust macOS permissions. It’s possible that you didn’t agree to something by accident. Check the article here and make sure that NoMachine is allowed to record and process audio on macOS. If NoMachine is present already, remove and re-add.

    https://kb.nomachine.com/AR11Q01061

    Does that help?

    in reply to: Getting VirtualGL working #51779
    Britgirl
    Keymaster

    Can you send us the server-side logs. Enable debug and extract them using the instructions here: https://kb.nomachine.com/DT07S00243. The command ‘nxserver --debug --enable‘ allows to gather debug logs for all components: nxserver, nxnode, nxwebplayer/runner and the display agent. Execute it on the server/node machine where the problem occurs. Please don’t remove the node logs as they are important as well.

    Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

Viewing 15 posts - 481 through 495 (of 5,469 total)