Britgirl

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Viewing 15 posts - 976 through 990 (of 5,328 total)
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  • Britgirl
    Keymaster

    Let us know because, as I said, and albeit we don’t officially support Manjaro, our tests show that it installs ok and there are no boot problems.

    in reply to: MFA in Web GUI for first login possible? #48068
    Britgirl
    Keymaster

    Development is in its final stages. We don’t have an official date for the release yet, but we are working hard to make it available by the end of this summer.

    in reply to: Ipad touch not working when connected #48067
    Britgirl
    Keymaster

    This looks like a problem with permissions on the macOS side. Please check this article for the steps to perform: https://kb.nomachine.com/AR11Q01061. You should make sure that you see NoMachine in Accessibility, Screen Recording, Full Disk Access. If NoMachine is not among the allowed apps, add it. If it is present, remove and re-add.

    in reply to: SUSE Slowroll – Can’t connect Error 108 / 104 #48066
    Britgirl
    Keymaster

    Are you able to send us client and server-side logs so we can check them? You can extract them using the instructions here: https://kb.nomachine.com/DT07S00243. For the client-side logs (the Windows’ ones will suffice) see “Fourth step” in that document.

    Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email.

     

    in reply to: Copy/paste image between server & client #48061
    Britgirl
    Keymaster

    Zip the file and then drag it.

    in reply to: Connecting to network folders #48059
    Britgirl
    Keymaster

    Local drive, both ways, can be shared. See here: https://www.nomachine.com/accessing-files-on-local-or-remote-disk-drives

    Is not currently possible to share Network drives within the session. We’re currently investigating whether it’s possible to add support for Network drives for a future version

    NoMachine does not support copy/paste from remote to local computer as some other software

    NoMachine does support copy/paste. Please provide details of what you are actually trying to copy and paste, OS and versions both sides, NoMachine products installed and steps to reproduce (i.e from what application to what local application). If you are trying to paste non-text content, e.g an image, this is planned.

    in reply to: No audio on client #48054
    Britgirl
    Keymaster

    Hi, we got your email that the problem has been resolved. Can you shed some light on how you got audio working again. It could be useful for us to know.

    in reply to: Needs permissions to download #48052
    Britgirl
    Keymaster

    I noticed you submitted this topic to the ARM category, so I’m assuming that you need a package for ARM. So first check that you are downloading the right package for the architecture you have. You can check this by running ‘uname -m’ in a terminal on the ARM device.

    ‘aarch64’ means you have ARMv8 and you should install this package:

    https://downloads.nomachine.com/download/?id=118&distro=ARM

    You can run this command from a terminal to get it:

    wget https://www.nomachine.com/free/arm/v8/deb -O nomachine.deb

    ‘armv7l’ means that you have ARMv7, and so you should install this:

    https://downloads.nomachine.com/download/?id=113&distro=ARM

    You can run this from a terminal to get it:

    wget https://www.nomachine.com/free/arm/v7/deb -O nomachine.deb

    and then:

    sudo dpkg -i nomachine.deb to install.

    in reply to: Problems connecting through my NAT router #48050
    Britgirl
    Keymaster

    You’re reaching the remote machine but for some reason the connection is being closed. When you installed NoMachine on Windows, did you reboot the machine? Is it possible for you to make a quick test whilst on the same LAN as the computer you’re trying to reach?

    In any case, logs from both sides (client and server) would be useful. For Windows, run

    %ALLUSERSPROFILE%\NoMachine\nxserver\nxserver.exe --debug --enable all

    in a cmd console run as administrator.

    Reproduce the problem (connect from whichever client it is)

    Then gather the logs.

    %ALLUSERSPROFILE%\NoMachine\nxserver\nxserver.exe --debug --collect

    The log archive is created in

    %PROGRAMDATA%/NoMachine/var/log/archives

    On the device you are connecting from, depending on the OS follow the instructions here, btw you didn’t mention the client-side OS):

    Fourth Step: Collect Client Side Logs
    https://kb.nomachine.com/DT07S00243

    in reply to: Cannot detect any display running #48049
    Britgirl
    Keymaster

    Check the DefaultDesktopCommand on the server’s node.cfg. It should state “/usr/bin/startxfce4”.

    in reply to: Desktop not shared #48042
    Britgirl
    Keymaster

    Logs show this:

    NX> 700 ERROR: /usr/NX/bin/nxkeygen: /usr/NX/lib/libstdc++.so.6: version `GLIBCXX_3.4.21′ not found (required by /usr/local/lib/AppProtection/libAppProtection.so).

    Googling AppProtection churns out quite a number of threads:

    https://stackoverflow.com/questions/66337540/firefox-shows-only-blank-pages-even-aboutconfig-is-just-white/66337541#66337541

    https://www.reddit.com/r/Citrix/comments/153mcy3/citrix_app_protection_breaks_wordperfect_for_linux/

    Try following the workarounds there, and then of course a fresh reinstall of NoMachine would be good after you’ve removed the other program.

    in reply to: Sequential file transfer #48041
    Britgirl
    Keymaster

    It’s unusual request (a first actually!) Transferring a lot of files at the same time, for example, could consume your bandwidth, perhaps this is the reason for your request? Can you provide us with some more details about how you’re using NoMachine?

    in reply to: Plasma 6 wayland connection issue – 104 error #48033
    Britgirl
    Keymaster

    jjgalvez, from the logs we see that there are actually two underlying issues.

    One is the TR already mentioned in this topic, https://www.nomachine.com/TR03U10784, the other is this one which affects only KDE Plasma 6 https://kb.nomachine.com/TR05V11141. The fallback screen capture method (DRM) for TR05V11141 bug doesn’t have any effect because of TR03U10784.

    in reply to: Needs permissions to download #48032
    Britgirl
    Keymaster

    Hi, your non-admin browser is not letting you download to folder /usr because you don’t have write permissions. What you can do is this:

    • Download the file to any other folder
    • copy the file to the /usr folder with
      sudo cp nomachine_8.11.3_4_x86_64.tar.gz /usr/
    • sudo tar xvzf nomachine_8.11.3_4_x86_64.tar.gz -C /usr
    • sudo /usr/NX/nxserver --install

     

    in reply to: Desktop not shared #48014
    Britgirl
    Keymaster

    Hi,

    you can always check the output of sudo /etc/NX/nxserver --status run from a terminal. If it shows “disabled”, then logs can be extracted using the following instructions https://kb.nomachine.com/DT07S00243

    sudo /etc/NX/nxserver --debug --collect

    Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

Viewing 15 posts - 976 through 990 (of 5,328 total)