fra81

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Viewing 15 posts - 616 through 630 (of 719 total)
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  • in reply to: Getting server side H264 going #6112
    fra81
    Moderator

    So what could be causing the

    Error: No nodes available for user’s profile’.

    That problem seems due to a wrongly formatted key in the cfg file:

    Error: Parse error at display option h264,mjpeg,clipboard.

    Consider that no change is required in the configuration in order to get H.264 working. If you leave the defaults, H.264 will be automatically used when available.

    Anyway, if I understand, you are now able to connect. So please send us a new set of logs when the session is running, as per instructions in my post above. We need client and server side logs.

    in reply to: Can’t resize Ubuntu remote server VMWare guest #6077
    fra81
    Moderator

    This looks like a configuration problem on your server. NoMachine will only be able to set a resolution among the supported ones. If you are not able to set the given resolution even with the system xrandr command, NoMachine won’t be able to set it as well.

    You may try with the following command:

    xrandr –output Virtual1 –mode 1600×1200

    You may also check what resolutions are visible in the system settings menu, and if it is possible to set the wanted resolution there.

    in reply to: Getting server side H264 going #6046
    fra81
    Moderator

    Hi vstubbs.

    Have you downloaded the libx264 sources from our web site and followed the instructions in https://www.nomachine.com/AR10K00695? As exaplained in the article, the libx264 library with our modification is required.

    Have you enabled the codec also on client side as explained in https://www.nomachine.com/AR10K00696?

    If you followed all the steps and H.264 is still not used, please send us the logs for further investigation. You can find instructions in https://www.nomachine.com/AR07K00677. You can attach them here or email to forum[at]nomachine[dot]com.

    in reply to: Best graphics card for NoMachine on linux #5816
    fra81
    Moderator

    Hi Steve,

    here are a couple of examples of graphics card models that have been widely tested in our labs: NVIDIA Quadro K600, AMD Radeon HD6570.

    Anyway, it would be useful to know what kind of problems you are experiencing, as we can’t be sure they are due to the graphics card.

    in reply to: Problems with Gnome 3 and NX 4.3.30 #5815
    fra81
    Moderator

    We’ve been trying to get NoMachine 4.3.30 working with Gnome 3, but no luck.  A physical server connection works somewhat, except that there’s a blue flashing sort of artifact that completely destroys usability.  As the mouse is moved around on the screen and different UI elements gain focus, large parts of the screen will turn blue or black.  Seems to be some sort of colormap or layering issue?

    Is that a virtual machine? If so, what virtualization software are you using?
    If it is not a virtual machine, what is your graphics card? Did you install proprietary drivers?

    A virtual server connection does not have this problem, but it’s very slow.  If one right clicks on the desktop background, it takes many seconds before the background menu is displayed.  Completely unusable.  As a wild guess, maybe Gnome 3′s GPU operations are being emulated slowly in software instead?

    Please find the relevant info here: https://www.nomachine.com/AR12L00831.

    fra81
    Moderator

    Can you tell us more about the versions of your operating systems and of the NoMachine software installed on client and server side?

    If you are running the last NoMachine version and still reproduce the issue, please gather a complete set of logs as explained in https://www.nomachine.com/AR07K00677. If you prefer, you can send logs to forum[at]nomachine[dot]co.

    in reply to: Cannot build a connection from linux to windows 8.1 #5813
    fra81
    Moderator

    Hi tommas,

    so the relevant logs were probably cleaned up. At this point we would need a new set of logs after setting the ‘SessionLogClean 0’ key to the node.cfg file. Detailed instructions on how to gather a complete set of logs can be found here: https://www.nomachine.com/AR07K00677.

    Anyway, before proceeding with new logs, I would recommend to upgrade to the new 4.4.1 version, that contains fixes to several problems, also affecting the Windows server.

    in reply to: Cannot build a connection from linux to windows 8.1 #5733
    fra81
    Moderator

    Hi tommas,

    thanks for the logs. The issue seems due to a failure in creating a session directory in the user’s home on server side (specifically C:\Users\Tommas\.nx\M-Tommas-13001-E98BCB8378573FEFB167B44F544BCD44). To investigate further, we would also need the content of the ‘C:\Users\Tommas\.nx’ directory from the Windows server.

    fra81
    Moderator

    Hi.

    There is a issue affecting mac servers tracked in https://www.nomachine.com/TR11L04663. This should be the problem reported by the original poster. A fix will be made available in the upcoming software update.

    The problem on the linux server could be different. Does it occur only with Chrome or with any application?

    in reply to: How to get consistent resolution #5730
    fra81
    Moderator

    Hi.

    As for the the problem with autorepeat, it looks like the issue in https://www.nomachine.com/TR10L04603. It should be already fixed in the last version.

    Regarding the first problem, what is the resolution on your client machine? Logs could be useful to understand what’s going on. You can find instructions for gathering a complete set of logs in https://www.nomachine.com/AR07K00677 (you can send them to forum[at]nomachine[dot]com, if you prefer), but for a start client side logs could be enough. Please also check if you have a .config/monitors.xml file in the user’s home on the server, and what resolution is specified there.

    in reply to: Blank screen in Kubuntu 14.04 #5729
    fra81
    Moderator

    Hi andrea,

    the original problem looks like a problem with video drivers.

    May I assume you are using NoMachine free on server side and you are connecting to the physical desktop of that machine?

    Can you check the CPU usage on server side and tell us what processes, if any, consume most of it?

    Logs could also be useful. You can find instructions for retrieving them in https://www.nomachine.com/AR07K00677. You can attach logs here or send to forum[at]nomachine[dot]com.

    Another possibility could be bad network conditions. You could try to lower the Display quality using the slider in the Display settings tab and check if this alleviates the problem in any way.

    in reply to: Input/Output Error 5 #5728
    fra81
    Moderator

    Unfortunately logs from client side are not enough to clarify the issue. Please gather a complete set of logs as explained in https://www.nomachine.com/AR07K00677. If you prefer, you can send logs to forum[at]nomachine[dot]com. You can also check if there are any core files in the user’s home on server side.

    in reply to: Blank screen after login on Xubuntu 14.04 #5677
    fra81
    Moderator

    Hi heartbreak,

    your problem seems similar to the one described in https://www.nomachine.com/TR10L04587, though we could not reproduce it in our labs.

    A complete set of logs could be useful. You can gather them by following the instructions in https://www.nomachine.com/AR07K00677. If you prefer, you can send logs to forum[at]nomachine[dot]com.

    in reply to: Best graphics card for NoMachine on linux #5674
    fra81
    Moderator

    Hi Steve,

    in the current version NoMachine for linux is not taking advantage of the graphics card (though work is in progress on this matter).

    Could you explain further why you say that NoMachine doesn’t seem to like your graphics card?

    in reply to: NoMachine server raising CPU usage on Linux Mint 17 #5546
    fra81
    Moderator

    Hi Bart,

    thanks for your answers. As for your old problems with Ubuntu, as far as we know all problems related to the synchronization of toggle keys should be fixed in the last version (BTW, I see you are using a quite old version on client side, various bugs have been fixed since then).

    Regarding the issue with NumLock, here are a couple more links that confirm this has to be considered a bug in Mate:

    https://bugs.launchpad.net/ubuntu-mate/+bug/1364111

    https://github.com/mate-desktop/mate-settings-daemon/issues/57

Viewing 15 posts - 616 through 630 (of 719 total)