Bilbotine

[Bilbotine]

Hi Rosssiiii,

You need run the command:

“C:\Program Files (x86)\NoMachine\bin\nxserver.exe” –upnpstatus    (with the quotation marks)

It will provide to the GUI information about port mapping.

Can you also enable the debug logs (following the procedure explained in this document https://www.nomachine.com/DT10O00163), reproduce the issue and send them to forum[at]nomachine[dot]com, making sure to reference this forum topic ?

[Bilbotine]

Hi dd0044,

Unfortunately, this error is not related to NoMachine and we cannot help.

Did you try contacting the game’s forum to have their advice?

[Bilbotine]

Hi Andy-w,

We cannot give a time frame yet, as we are focusing on releasing NoMachine Network with higher priority.

NoMachine Network should also work with NoMachine free.

You can check this Feature Request about NoMachine Network: https://www.nomachine.com/FR07J02731

And sign up to receive a notification from us by clicking “notify me”.

• This reply was modified 6 years, 5 months ago by Bilbotine.

[Bilbotine]

Hi again dd0044,

We made tests with other games and didn’t encounter this issue. We can test this particular game, but it can take a few days to get the result.

In the meantime we have investigated, and it seems it could be a game problem: https://monsterhunterworldfix.zendesk.com/hc/en-us/articles/360012910332-Monster-Hunter-World-gamepad-Keyboard-Mouse-Fixes

Have you checked this patch, and did it make a difference, or not ?

[Bilbotine]

Hi Rosssiiii,

The port mapping seems to be on the router, but we don’t see it in the nxclient monitor. This can happen for a couple of reasons:

1. nxserver starts the port mapping in background, so when the nxclient monitor starts, the port mapping may not be ready yet.

2. there is an old port mapping, by example before restarting nxserver, and the new one is not reported for some reason.

 

Could you run the command nxserver –upnpstatus and tell us the result ? It will allow us to help you.

 

Please also tell us which version of NoMachine you are using.

[Bilbotine]

Hi dd0044,

In order to help you, we first need to know more about your environment:

– can you tell us which version of NoMachine you are using ?

– what is the operating system of the client device, and what type of mouse are you using ?

Thank you in advance for the feedback.

[Bilbotine]

Hi RCLab,

The upload of your logs failed. Please collect logs (both server and client sides), following the procedure explained in this document https://www.nomachine.com/DT10O00163, and send them to forum[at]nomachine[dot]com making sure to reference this forum topic.

Thanks in advance.

[Bilbotine]

Hi socoho,

We reproduced the issue in our labs, and created a Trouble Report: https://www.nomachine.com/TR08P08760

You can sign up to receive a notification from us by clicking “notify me” 🙂

• This reply was modified 6 years, 5 months ago by Bilbotine.

[Bilbotine]

Hi Hatehoven,

The upload of your logs failed. Please collect logs (both server and client sides), following the procedure explained in this document https://www.nomachine.com/DT10O00163, and send them to forum[at]nomachine[dot]com making sure to reference this forum topic.

Thanks in advance.

[Bilbotine]

Hello robear,

In order to help you, we need more info.

Please collect logs (both server and client sides), following the procedure explained in this document https://www.nomachine.com/DT10O00163.

And send them to forum[at]nomachine[dot]com making sure to reference this forum topic.

 

[Bilbotine]

Hi soldier89757,

Thanks for letting us know 🙂

[Bilbotine]

Hello Derry,

Thank you for the logs, we received them.

We will come back to you as soon as we have analysed them.

[Bilbotine]

Hello Corscaria,

Can you please tell us what Windows version you use, as well as the NoMachine version.

And do you use Eltima USB Gateway or any another software for USB devices forwarding ?

Thank you in advance.

[Bilbotine]

Hello Prymasze,

We cannot see your logs, the upload failed.

Could you please resend them to forum[at]nomachine[dot]com, with the topic’s subject as reference ?

[Bilbotine]

Dear Lachrimae,

Could you please specify what NoMachine product you are using, and also tell us if you created this session manually, asked NoMachine to do it or if the session was created by the OS ?

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