Bilbotine

[Bilbotine]

Hi chatfipa,

Thanks for your interest in NoMachine Network/Anywhere.

We are working on it, but we don’t have a release date yet. This will be published on our website as soon as it’s decided.

We can confirm that with NoMachine Network/Anywhere, you will be able to access your computer remotely even if you don’t know its IP address or if it sits behind a firewall.

[Bilbotine]

Hi timBrown,

Can you tell something more about this problem, i.e.:

– Does it affect only the USB mouse, or other devices also?

– When you’re trying to share a device, does sharing process fail, or does it seem to succeed, but nothing happens?

You can also check if there is an “nxusb.ko” file in “/usr/NX/bin/drivers/” directory. If you do not find it, you can try to compile it simply by running “make” command in “/usr/NX/share/src/nxusb/” and copy “nxusb.ko” file to “drivers” directory. If the compilation process fails, make sure that linux-headers are available.

[Bilbotine]

Hi ox02,

Thank you for your post. This topic will be closed and will be answered in the second post you published: https://www.nomachine.com/forums/topic/mouse-action-blocked-2

 

[Bilbotine]

Hi ewinter,

Are you using Active Directory, LDAP or similar environment?

NoMachine installation allows to have nx as network user but it requires to create home directory on locally on the system. We can see from your logs that nx is already exist as network user. It could shares home directory over network and prevents to create home locally.

[Bilbotine]

Hi john,

Can you please let us know if you are using NX passwords DB intentionally ?

If passwords DB is enabled, users are authorised against our own passwords db instead of system passwords.

So if you indeed want to use NX passwords DB, please check if the file passwords.db is not corrupted or empty (you can find that file in /usr/NX/etc ).

Best regards

[Bilbotine]

Hi zemcov,

You can gather logs by following the procedure explained here: https://www.nomachine.com/DT07M00098

Best regards,

[Bilbotine]

Hello n0m@ch1ne,

In order to help you, we need to investigate further.

Can you please send the logs to forum(at)nomachine(dot)com, making sure you reference ‘Service won’t start in Windows 7’ as subject ?

If needed, the procedure to gather them is here: https://www.nomachine.com/DT04M00076#1

[Bilbotine]

Hi chopraa,

In order to do the configuration, you can refer to this user’s guide: ‘Getting started with NoMachine’ (here: https://www.nomachine.com/getting-started-with-nomachine).

Don’t hesitate to write us back should you need further help!

[Bilbotine]

Hello aditsu,

Thank you for reporting this bug. We tested it and have opened a trouble report.

You can find it here: https://www.nomachine.com/TR09N07188

In order to be notified when it is closed, please tick the bock at the bottom.

[Bilbotine]

Hi Stugol,

I don’t understand why you wrote that neither of these articles address your problem ? Did you read the second article (‘How to set up key based authentication with NX protocol’) and follow the procedure step by step ?

You can easily use SSH keys in NoMachine and log (via NoMachine) to the server on Windows just by following the instructions from the link provided previously.

[Bilbotine]

Dear Filippo,

Thank you for your feedback, we are glad that the workaround solved your problem.

Concerning the wrong ownership of .nx directory: we are not able to reproduce it; could you please describe in details how you did the installation ? i.e. did you download from the webpage and run sudo dpkg -i nomachine ? Or did you use Ubuntu’s GUI ?

Thanks

[Bilbotine]

Hi Filippo,

Thank you for the logs.

Please try to change the ownership  for /home/cbiuser/.nx (user cbiuser should be the owner).

Could you pleasealso tell us if you were running a client monitor or player through sudo ?

Thank you in advance!

[Bilbotine]

Hi Filippo,

In order to help you, we need your logs. Please send them, making sure you use this topic as subject, to forum[at]nomachine[dot]com.

If needed, instructions to gather logs are here: https://www.nomachine.com/DT07M00098

 

[Bilbotine]

Hi shayaknyc,

Some log files are missing (nxerror.log and nxserver.log).

Could you follow the instructions to gather logs (here: https://www.nomachine.com/DT07M00098) and send them again to forum[at]nomachine[dot]com, amking sure to use this topic’s subject ?

We also need the nx processes list. You can gather it with any available tool (task manager, by example).

 

[Bilbotine]

Hello zaclane42,

Our tutorial ‘Getting started with NoMachine’ (here: https://www.nomachine.com/getting-started-with-nomachine) and article ‘How to connect to NoMachine when the server is behind a NAT router or a firewall’ (here: https://www.nomachine.com/AR11L00827) should be helpful.

Don’t hesitate to write back if you still have problems!

[Author]

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