Forum Replies Created
-
AuthorPosts
-
January 11, 2022 at 11:37 in reply to: How do I create a user name and password for remote control? #37002
Bilbotine
ParticipantHello Fearless,
You don’t have to create a user, as NoMachine uses a system user that is already created on the server side (System username and password).
While it is common on Windows not to set a password, one must be set if someone wants to use NoMachine (this is for security limitations).
You can find more about this subject in the following article : https://knowledgebase.nomachine.com/AR05L00802
We remain at your disposal if you have further questions or issues!
Bilbotine
ParticipantHello lavadrop,
Can you please tell us if the DE where you applied the reverse scroll setting is running on the client or the server ?
Thanks!
Bilbotine
ParticipantHi Gary,
It seems you forgot the attachment, or it was not accepted by the forums tool, as we can’t see any error. Can you please resend it here or to forum[at]nomachine[dot]com, referencing the topic as subject ?
Thanks!
January 10, 2022 at 17:14 in reply to: NoMachine server on Mac not found by client Windows machine until relaunch #36995Bilbotine
ParticipantHi blandy,
We need more information to help you; can you please send us a set of logs from the Mac to forum[at]nomachine[dot]com, making sure to reference the topic in subject.
The procedure to collect NoMachine logs is explained here, if needed: https://knowledgebase.nomachine.com/DT11R00181
Thanks!
Bilbotine
ParticipantHi ToastyMarshmallow,
We need more information to help you; can you please send us a full set of server logs to forum[at]nomachine[dot]com, making sure to reference the topic in subject.
The procedure to collect NoMachine logs is explained here, if needed: https://knowledgebase.nomachine.com/DT11R00181
Thanks!
Bilbotine
ParticipantHi Patrick,
I confirm your assumption, but recommend to test the product to make sure it corresponds to your needs.
Concerning your follow-up question: by default, only privileged system users (root or ‘sudo’ users on Linux and Mac, administrator users on Windows) are allowed to connect to the physical desktop of the Cloud Server host. You can disable it by setting in the server configuration:
EnableAdministratorLogin 0
Let us know if you need further help.
Bilbotine
Participant@mcvitas I resent the email. Please let me know if you still don’t receive it ๐
Concerning the authentication failure: if the problem occurs again, could you send us a new set of logs ?
Bilbotine
ParticipantHi Patrick,
Based on your description, the best setup is NoMachine Cloud Server + NoMachine Enterprise Desktop.
If you need failover ability, a second NoMachine Cloud Server will be needed. More information about this setup in the article here:ย NoMachine – Setting up highly available centralized access to remote physical desktops โ Knowledge Base
You can download the free client + a free for 30 days evaluation version of our products here: NoMachine – Download Enterprise Remote Access Solutions
Currently, Cloud Server’s licensing and pricing model is based on the server’s physical CPU core – not counting hyper threading.
In the upcoming v8 release, the current Cloud Server will be replaced with Enterprise Cloud Server and will have a fixed cost.ย The CPU cores count will no longer apply.
Bilbotine
ParticipantHi hpb,
We are still unable to reproduce the problem.
Logs would indeed be useful, you can send them to forum[at]nomachine[dot]com, referencing the topic as subject.
We need logs of player and server both from rpi machine, plus server.cfg and node.cfg. – to check if some option(s) were changed, which provokes the problem.
Thanks!
Bilbotine
ParticipantHi Arezoo,
Could you please send us more details about the issue, maybe screenshots ?
Thank you!
Bilbotine
ParticipantBilbotine
ParticipantHi MacGP,
There was an error during the upload of logs. Can you please send them to forum[at]nomachine[dot]com, referencing the topic as subject ?
Can you also explain us how you want to use that Smart Card Authentication (a step by step description would be nice), as we wonder if the USB will be needed, or not, do achieve what you want to.
Thank you!
Bilbotine
ParticipantHi Loulou,
Thank you for letting us know, we are glad you’ve found a workaround that works!
Best Wishes ๐
December 8, 2020 at 16:04 in reply to: NoMachine connection fails first attempt, second attempt always successful #30684Bilbotine
ParticipantHi arlinsandbulte,
I don’t have a date, but the release of version 7 should happen in the very near future.
Bilbotine
ParticipantHi jasgg,
Can you please collect the installation logs ( C:\Users\%USERNAME%\AppData\Local\Temp\Setup Log 2020-…-…. logs )ย to help us investigating ?
and send them to forum[at]nomachine[dot]com, referencing the topic as subject.
Thank you.
-
AuthorPosts