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Britgirl
KeymasterDo these two users want to be able to connect to their own desktop at the same time? I.e., 2 users, each with their own Linux desktop?
Britgirl
KeymasterHi, is that a headless device?
From a terminal stop gdm and run
nxserver --restart
. Then try to connect again.Britgirl
KeymasterHi, an update on this, sorry for the delay. We reproduced the same issue and have opened a Trouble Report which you can track here:
Copy&Paste doesn’t work correctly on Android devices
https://kb.nomachine.com/TR03U10809May 17, 2023 at 08:29 in reply to: NoMachine client closing suddenly when multiple screens are accessed on same host #44273Britgirl
KeymasterHi, both of your recent topics are public. In https://forum.nomachine.com/topic/fullscreen-mode-across-x-monitors I had requested logs and we were waiting for those ๐
We can use this topic and I will close the other one to not create confusion.
Note I am using a trial version of Enterprise Desktop, is this expected since I havenโt paid for it yet?
No, this is not expected. Just a quick note about evaluation software; all our evaluation software functions exactly as what you would download and activate if you had a subscription.
Please use the link https://kb.nomachine.com/DT07S00243 for the instructions to enabled and gather the logs.
Also confirm your environment, this is what you wrote in the other topic:
1) Client: Windows 10 Pro (systeminfo version: 10.0.19044 N/A Build 19044 ) โ NoMachine version โ 8.4.2 free
Server: Windows 11 Enterprise (systeminfo version: 10.0.22000 N/A Build 22000 ) โ NoMachine version โ 8.4.2 Enterprise desktop2) Are you now using 8.5? It would be better to update if you are not because we will investigate on 8.5.
3) The exact steps to reproduce the crash. E.g start session 1 to Windows server, start session 2 to Windows server, move mouse to….? etc
4) Confirm the number of monitors on client and server side.
Britgirl
KeymasterWhat version are you using? If you are not using the latest client, please download and update your installation. What version is on the server?
Right click on the connection file in the Machines panel and select ‘Edit connection’. Send us the screenshot.
Logs would also be useful at this stage.ย Please follow the instructions here and submit them to forum[at]nomachine[dot]com.
Britgirl
KeymasterCan you update to the latest version? If the problem persists, please open a new topic.
May 16, 2023 at 14:26 in reply to: When I use NoMachine on my iPad to connect, can’t use the magic keyboard #44262Britgirl
KeymasterThis is a known issue affecting keyboards in general, not only magic keyboard, and has been dealt with on the forums as well. https://forum.nomachine.com/topic/arrow-and-space-keys-dont-work-in-version-8-4-2#post-44027
You can track the Trouble Report’s status here:
Hardware keyboard doesn’t work correctly on iPad
https://www.nomachine.com/TR04U10847Britgirl
KeymasterOk, thanks for letting us know.
Britgirl
KeymasterAre you using the latest version, 8.5? We aren’t able to reproduce. Upon uninstallation all adapters are also removed. Look in
System/Library/Extensions/
for nxaudio.kext and /Library/Audio/Plug-Ins/HAL/
for ‘NMAudio.driver’ and ‘NMAudioMic.driver’.Britgirl
KeymasterHi,
first check the article here to make sure that your encoding set-up is supported
https://kb.nomachine.com/AR10K00706What video cards are on the server and player sides?
You can you send us the logs from both server and player sides of an affected session
Please consult the instructions here: https://kb.nomachine.com/DT07S00243 and submit them to forum[at]nomachine[dot]com making sure to use the title of the topic as the subject of your email. Thanks!
Britgirl
KeymasterHi, I’m glad that the answer helped.
I was meaning that the version of NoMachine installed on the server is not a graphic one.
I’m still not sure what you mean, but nevermind. Should you have other questions, it helps for us to know what exact product(s) you installed. If you are not sure, the person in charge of the server can query can this by executing
sudo /etc/NX/nxserver --version
from a terminal on the server.Britgirl
KeymasterSo to confirm, the client side (device where you connect from) is Windows (10 or 11) and you are connecting to macOS Big Sur or Monterey? Or are you connecting from macOS to Windows?
Britgirl
KeymasterYou are requesting “unattended access”, can I assume for guests?
The server.cfg key
PhysicalDesktopAccessNoAcceptance
lets you set “owner, trusted, administrator”. You can set it toPhysicalDesktopAccessNoAcceptance administrator,trusted,system,owner,guest
, so all users will be able to connect without the owner’s authorization.You can set this key from the command line. See attached excerpt.
Attachments:
Britgirl
KeymasterWe’ve tested with the latest 8.5 and the latest Slackware and don’t have issues with sound.
Are you using Pipewire? Is the Slackware machine headless?
Please tell us the output of
sudo grep Audio /usr/NX/etc/node.cfg
.I take it that you are using the Free Edition?
Britgirl
KeymasterHi,
trying to use my workstation (Windows 10 2H22)
Do you mean this is the server where you have installed the Free Edition?
If it is, what OS and version are you connecting from? If the Windows 10 machine is the OS you are connecting from, what OS and version is on the server side?
The reason I am asking is because you wrote “virtual display”. Virtual displays are available only with Linux products.
On Mac it gives me problems as well.
Same question here. Are you connecting from a Mac? What’s its version?
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