Britgirl

[Britgirl]

a) machine sleep (stand-by) or display sleep. It’s hard to say

Knowing this, though, is important. You could try to see if disabling the automatic suspension and leaving only the “Display sleep” enabled helps or changes anything. Configuring your OS that way should permit the display to wake up when an event is received from the Player.

[Britgirl]

Thanks for letting us know. This confirms that it’s not a NoMachine issue. You might be interested in reading this post by another user, related to nvidia drivers from Ubuntu.

No hardware decode on Kubuntu 22.04 + GTX 1060 6GB

[Britgirl]

The logs you attached are from the server, though it’s not clear if you took those from the Ubuntu machine or the Windows client.

We need to see the Player logs from the Window client. Please see the section “Fourth Step: Collect Client Side Logs” in https://kb.nomachine.com/DT07S00243. Attach them here or send them directly to forum[at]nomachine[dot]com.

Thanks

 

[Britgirl]

Thanks SparkleCoder for your contribution!

We’ll make sure we reference your post if others come with the same issue 🙂

[Britgirl]

When connecting to the remote desktop, the general consensus is that as many keys as possible are captured to be used in the remote desktop session. What you could do, when you have the session open, is open the menu (Ctrl-Alt-0). No keys are forwarded to the remote session when the menu is open. So, activate the menu, continue with your local desktop activity using the media keys. You can press Esc in the session to bring back the remote desktop.

[Britgirl]

HI,

are you using the latest version of NoMachine on both client and server sides? What NoMachine products did you install? Is it the latest version of Manjaro?

Can you send us the logs? Please follow the instructions here: https://kb.nomachine.com/DT07S00243 and send both player and server side logs to forum[at]nomachine[dot]com. Thanks!

[Britgirl]

Can you send the image directly to forum[at]nomachine[dot]com? Thanks.

[Britgirl]

Please confirm the following:

1) desktop environment on the Ubuntu server
2) is wayland or xorg running there
3) that it happens only with some applications, not all
4) are you able to eventually find the exact point with the cursor and successfully resize?

Also, a recording or screenshots.

Thanks.

[Britgirl]

Hi Timo,

did you already see the Proxy configuration in the Edit connection in the Player (see image)? Does that not satisfy your requirements?

Attachments:

1. 

   proxy-configuration.png
   

[Britgirl]

What distro and desktop environment is running on the ARM device?

[Britgirl]

NoMachine was working before the update of the OS so it would indicate a problem with the OS. We are not aware of issues of system hangs/applications crashing.

You wrote NoMachine Enterprise Client for the server side. Perhaps you meant NoMachine Enterprise Desktop?

4) No error messages just blank screen, after connection

7) mainly Chrome and rest all the applications follow and system hangs at client side.

So it appears you have two problems? One on the Centos server side (black screen) and one on the Ubuntu client side (applications closing unexpectedly and OS hangs?)

We would need to see the logs to understand what is happening. Please follow the instructions here and gather the logs from both machines.

https://kb.nomachine.com/DT07S00243

Please submit to forum[at]nomachine[dot]com.

 

[Britgirl]

Unfortunately it didn’t make the 8.5. MR. Watch out for the fix in the next update.

[Britgirl]

Hi, you can update to 8.5.3 because the improvements that were added to the custom package we sent to you were included in 8.5. An internal report was opened rather than a public one because we have never been able to reproduce your issue. That’s why there is no specific TR in the release notes.

[Britgirl]

Can you please show us the error that you see? A screenshot will suffice.

[Britgirl]

If each user must connect to their own Linux desktop at the same time i.e not connect to the same desktop, what you need is NoMachine Workstation for Linux.

https://www.nomachine.com/product&p=NoMachine%20Workstation

This product can create up to 4 “virtual Linux desktops”. A user that wants to connect should choose “virtual desktop session”.

Please also check the following articles for clarification about what you need:

https://www.nomachine.com/creating-nomachine-virtual-desktop-sessions-on-linux

What is the difference between physical desktop connection and virtual desktop connection?
https://kb.nomachine.com/AR10K00700

What is the difference between NoMachine Enterprise Desktop and NoMachine Free Edition
https://kb.nomachine.com/AR07L00808

Differences between NoMachine Free Edition for Linux and NoMachine Workstation for Linux
https://kb.nomachine.com/AR10K00702

[Author]

Posts