Britgirl

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Viewing 15 posts - 1,966 through 1,980 (of 5,623 total)
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  • in reply to: MacOS notifications not showing #43637
    Britgirl
    Keymaster

    Can you tell us which specific notifications are not showing in the NoMachine session but are showing on the physical macOS desktop? Some screenshots would be useful.

    Britgirl
    Keymaster

    We aren’t aware of any of the issues that you described on the supported distributions and desktop environments. Can you tell us what distro you are using and what DE is installed there? What is set in the DefaultDesktopCommand key in the node.cfg on the server?

    What you can do is run:
    grep ^Exec /usr/share/xsessions/* in a terminal and then use the output as the argument in the node.cfg DefaultDesktopCommand key as explained here: https://kb.nomachine.com/AR04K00667#2 (2. How to run a non-default virtual desktop environment).

    in reply to: Terminal Server license expired same day trial started #43635
    Britgirl
    Keymaster

    Can you tell us the exact message that appears when you try to start a NoMachine session to the server? A screenshot of the dialog maybe. Also, the logs that you gathered from the server would be useful.

    Britgirl
    Keymaster

    We received them, thank you, and will be analyzing them as soon as possible.

    in reply to: Can’t connect to server over SSH just with NX #43632
    Britgirl
    Keymaster

    Hi, SSH connections are available in the Enterprise products. If you have installed Free Edition on the server side, consider installing, instead NoMachine Enterprise Desktop Evaluation.

    You can compare the two products here: https://www.nomachine.com/remote-access-for-everybody.

    in reply to: Nxplayer crashing on OpenSUSE Tumbleweed? #43612
    Britgirl
    Keymaster

    The dump shows a crash of the hardware decoder, possibly related to the drivers. You could try disabling HW decoding. You can try first via the NoMachine Connection Menu (Ctrl-Alt-0 -> Display -> Advanced -> Disable client side hardware decoding) if you’re able to start the session and open the menu. Otherwise,locate the player.cfg on the Linux client and change the follow key <option key=”Enable hardware accelerated decoding” value=”disabled” />. Before changing the configuration key, you should first quit the NoMachine Player (you can do this by right clicking on the !M icon in the system tray and selecting ‘Quit NoMachine Player’).

    in reply to: Change resolution vs scale resize issues #43609
    Britgirl
    Keymaster

    Thanks for posting. We also found our own workaround that works with a headless set-up.

    1. disable xserver
    sudo init 3
    2. edit /usr/NX/etc/node.cfg and set:
    DefaultDesktopCommand "/usr/bin/startfluxbox"
    3. restart nxserver
    sudo /etc/NX/nxserver --restart

    Britgirl
    Keymaster

    What macOS is it on the MacBook and what desktop enviroment is on Ubuntu? Do you have two monitors on the macOS side? Is it possible for you to submit a short recording showing the problem?

    Britgirl
    Keymaster

    Thanks for reporting. This needs further investigation and to do so we are trying to get access to the latest PAM authentication agent for Centos 9f from RSA. In the meantime, could you tell us if with SSH everything is working?

    This topic might be better investigated via a support ticket if you have a subscription.

    in reply to: Drag and drop not working between 2 Macs? #43605
    Britgirl
    Keymaster

    Fritz, dragging folders is not supported. You can drag single and multiple files and they will be dropped on to the desktop.

    in reply to: Cannot create display – Linux Mint 21.1 #43604
    Britgirl
    Keymaster

    Logs with debug enabled would be useful. Could you try uninstalling completely (removing all traces including the user’s home) and then reinstalling? If you still encounter the problem, then follow the instructions here and resubmit the logs from the server.

    https://kb.nomachine.com/DT07S00243 (chapter 1, short instructions)

    Thanks.

    Britgirl
    Keymaster

    We’ll need logs from the server (C-../session logs specifically which are from the agent), this is the easiest way to check what’s happening.

    Please follow the instructions here: https://kb.nomachine.com/DT07S00243

    Send any attachments to forum[at]nomachine[dot]com thanks!

    in reply to: Connect successfully, then immediately disconnects #43566
    Britgirl
    Keymaster

    I’ve tried uninstalling and installing several times and the behavior has changed again. Access from 127.0.0.1 is also failing now.

    Please uninstall NoMachine, perform reboot, install NoMachine and perform reboot.

    This should bring you back to a situation where you can perform localhost connection but connections from remote fail. In that case, enable debug logging and gather the logs according to the already provided instructions.

    Britgirl
    Keymaster

    Hello,

    NoMachine supports H.264 hardware acceleration for these types of sessions:

    (i) Connections to the remote physical desktop.
    (ii) Linux virtual desktops without activating the X11 vector graphics mode.
    (iii) Web sessions with support for WebRTC enabled

    From your screenshot I can see that you have X11VG enabled, so this is why it falls back to SW encoding.

    For more information about HW and SW encoding, take a look at the knowledge base article here: https://kb.nomachine.com/AR10K00706

    For information about the X11 vector graphics mode in X-Window virtual desktop
    https://kb.nomachine.com/AR02L00779

    Administrators can disable the X11 vector graphics mode by editing the /usr/NX/etc/node.cfg file. Set:

    ‘AgentX11VectorGraphics 0’

    in reply to: Private: NoMachine client session crashes randomly #43556
    Britgirl
    Keymaster

    We have not been able to reproduce this problem despite several attempts.

    Could you please send us the logs from both the player and server sides? Please follow the instructions in the following document for your OS.

    https://kb.nomachine.com/DT07S00244

    And then send them to forum[at]nomachine[dot]com using the title of this topic as the subject of your email. Thanks.

Viewing 15 posts - 1,966 through 1,980 (of 5,623 total)