Britgirl

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Viewing 15 posts - 2,026 through 2,040 (of 5,358 total)
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  • in reply to: NoMachine session closes randomly #41395
    Britgirl
    Keymaster

    Hi, please tell us:

    1) does the NoMachine Player just close or does it show an error? If so, please attach a screenshot.

    2) just so we have a full picture, the version of NoMachine on the server side and the OS on the server side as well.

    Logs would also be useful from both sides. Please see the instructions here and send to forum[at]nomachine[dot]com making sure to use the title of this topic as the subject of your email. Thanks!

    https://kb.nomachine.com/DT07S00243

    in reply to: Desktop notifications #41391
    Britgirl
    Keymaster

    Thanks for your feedback.

    It’s good that guests always need the explicit approval of the desktop owner

    And remember that as desktop owner, you can disconnect guests at any time from the system tray selecting ‘Disconnect’ of a specific user or all user. Happy nomachining!

    in reply to: Can’t connect thru internet #41371
    Britgirl
    Keymaster

    By PIP I suppose you mean “public” IP address? If so, then, it can be that your router doesn’t support UPnP. Or that our UPnP doesn’t support your router :-). Anyway this shouldn’t affect your ability to connect, even from the outside.

    Please check my response to a similar post here: https://forums.nomachine.com/topic/are-my-settings-for-connecting-over-the-internet-ok#post-39243

    Maybe you didn’t already see our online tutorial which is specifically for users connecting over the Internet.

    https://www.nomachine.com/getting-started-with-nomachine#internet

    You can also find a variety of other useful tutorials in our support section here:

    https://www.nomachine.com/all-documents

    Britgirl
    Keymaster

    Can you send us the output of ask of the ‘xrandr’ command on the server whilst reproducing the problem?

    in reply to: Can’t connect thru internet #41356
    Britgirl
    Keymaster

    Hello,

    to be able to connect from outside your LAN, you need to use the public IP address of the computer you want to access. Please check the following articles if you have not already done so:

    How to connect over the Internet (enable UPnP to automatically configure port mapping)
    https://kb.nomachine.com/AR10T01175

    How to connect over the internet to NoMachine behind a NAT router
    https://kb.nomachine.com/AR04S01122

    You can also check your External IP, for example, on whatismyip.com.

    If this doesn’t help, please send a screenshot of the message you are receiving.

    in reply to: Scrolling on M1 does not work with NoMachine 8 #41336
    Britgirl
    Keymaster

    NoMachine 8.2.3 has been released and contains the official fix. Thanks everyone for testing the patch and providing their feedback 🙂

    in reply to: Auto-accept on remote machine? #41332
    Britgirl
    Keymaster

    Ah ok so you’ve configured your Windows PC to not use a password for remote connections by changing a system policy key, like explained here: https://superuser.com/questions/106917/remote-desktop-without-a-password.

    and outlined here:

    How to connect to Windows with NoMachine and an empty password
    https://kb.nomachine.com/AR05L00802

     

    in reply to: Desktop sharing and input priority #41329
    Britgirl
    Keymaster

    Thanks for the feedback. Indeed, desktop sharing is one of the features of version 8 that we gave considerable thought. Being able to share your desktop with others on the fly needs to be under your control at all times. The input priority mechanisms in NoMachine that you mention mean that you always have control if someone is connecting to your desktop.

    in reply to: Auto-accept on remote machine? #41314
    Britgirl
    Keymaster

    It’s not possible to remote into the computer without system credentials (not without explicitly changing your Windows settings). Please check this follow-up in a similar topic: https://forums.nomachine.com/topic/how-do-i-create-a-user-name-and-password-for-remote-control#post-37002

    Britgirl
    Keymaster

    Hi, logs show that it’s an issue that we have also reproduced in our labs and are currently working on. For the moment, the only workaround available is to disable Wayland and use x.org.

    in reply to: Connection failure error 5 input/output error #41309
    Britgirl
    Keymaster

    The issue appears to be on the server side. To understand what’s happening, we need to see the logs. Please submit the server logs following the instructions here https://kb.nomachine.com/DT07S00243 and sending them to forum[at]nomachine[dot].com.

     

    in reply to: Timeout connecting to Windows 10 on LAN #41307
    Britgirl
    Keymaster

    Hi, can you send us the NoMachine logs from both sides?

    For detailed instructions, check this document: https://kb.nomachine.com/DT07S00243

    You can also enable debug level 7 from within the server settings (on the Windows 10) if you are using verison 8. Once you’ve reproduced the error, send everything to forum[at]nomachine[dot]com, making sure to use the title of the topic as the subject of your email. Thanks!

    in reply to: NoMachine slow in refreshing display #41306
    Britgirl
    Keymaster

    Hi,

    do you the latest version installed on both client and server? By “community” I assume you mean NoMachine Free Edition.

    What Linux distro is installed on the server? Is it with Wayland? If so, please see the following article which contains suggestions and tips for Wayland desktops running in VMs:

    Connecting to a Wayland-based desktop running in a Linux virtual machine
    https://kb.nomachine.com/AR04R01083

    Some further tips are also available here: https://kb.nomachine.com/AR02P00969

    in reply to: Alternatives to Cloud Server? #41270
    Britgirl
    Keymaster

    Good question. Actually no. But we thought of a product that would solve the same problems that we have within our company and that of our customers who’ve told us about the problems they have within their own organization to manage a large number of machines; machines that can be virtual but also physical, even servers, or users’ desktops. If we were to tell you the truth and say what the alternative products are, we would frankly tell you that there aren’t any 🙂

    If we were to think of alternative products, we can think of the system with which you carry out management and access the virtual machines that, for example, Amazon AWS makes available. We could say the management and access system to the virtual machines that Google Cloud makes available, and we could also say the management and access system that Microsoft makes available on MS Azure. However, these are all “products” that are integrated with the access system to the Amazon, Google and MS Cloud Systems and for access to their virtual machines. If we had to name a product that does it on physical machines for use within your company, we don’t know of one. Indeed, since you have done this analysis, if you could tell us who they are, you would be doing us a big favor!

    in reply to: Auto-accept on remote machine? #41269
    Britgirl
    Keymaster

    Hi, guest connections (with Guest Desktop Sharing) are for attended computer scenarios. I.e., someone needs to be in front of the remote computer to accept the guest. Guests connect only with the explicit approval of the user who is working on the desktop you want to connect to.

    Is it just you connecting to the remote Windows laptop? You can use your Windows system credentials (username and password) to log in to it. As the “desktop owner” you can always connect.

    Or are you allowing other users to connect to your laptop? If you want to let others connect and you don’t wish to share your account details, you should create accounts for them on the Windows host (these are called system users). Then, you can set in Server settings -> Security ->Don’t require acceptance if the user logged in as a system user. By default system users must be explicitly accepted by you. Ticking the box means other users (system account users, not guests) won’t need your authorisation.

Viewing 15 posts - 2,026 through 2,040 (of 5,358 total)